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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,673 Reviews

7,673 Reviews of Manly Honda - Service Center

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January 13, 2024

Given poor information about how long for repairs and delays in repair start no loaner car available and creating problems with ability to drive to work and home. More

by JERRYPACIFICPLACE
Recommend Dealer
No
Employees Worked With
Carlos Martinez, Carlos Martinez
Jan 15, 2024 -

Manly Honda responded

Hi JERRYPACIFICPLACE, Apologies on behalf of manly Honda for not creating an excellent experience. Can I please get the phone number we have your service profile set up with? My name is Jose Rocha customer experience manager, I would like to connect with you to learn more about what happened and how we can improve. I can be reached at 707-535-1163 or jrocha@manlyauto.com. Thank you for being the best part of Manly Honda! Until next time

January 13, 2024

They were helpful and provided a video of the car's inspection. The cost seemed expensive, especially since there were no problems. The check engine light had to be recalibrated so it won't come on whe More

by JANINELEV
Recommend Dealer
Yes
Employees Worked With
Lucia
January 13, 2024

Good good attention, service and respect for people. .. and a wide variety of vehicles and quality More

by ALFREDOMENDOZACH9
Recommend Dealer
Yes
Employees Worked With
Hugo Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Mendez
January 13, 2024

Rad Customer service was top notch! Tried to book online the night before and it didn't go through. When I arrived at 7 AM they were able to take the car in for the oil change and pick More

by MICKID13
Recommend Dealer
Yes
January 13, 2024

Had one of the first appointments of the day. Was greeted and checked in right away. I was shown where coffee etc. was and told if I needed anything to just ask. My car was ready within minutes o More

by mlavezzoli0
Recommend Dealer
Yes
Employees Worked With
John Lorence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
January 13, 2024

Everything I come in, the services reps are very professional and curtious. Lucia has helped me twice now, and I appreciate how patient and thorough she has been. She is very pleasant More

by Desiree V.
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Carlos Martinez
January 13, 2024

Hi. My score got my last visit would be 1. I brought my car in because I had a p try oven with an intermittent problem with my car starting. They could n More

by LINDYANDSCOTT85
Recommend Dealer
No
Employees Worked With
Jordan Rheude, Jordan Rheude
January 13, 2024

Always very helpful. Good service and friendly employees. They are very thorough when servicing my car. More

by PAMMULLER18
Recommend Dealer
Yes
Employees Worked With
I worked with Hiram. He was great. Always have had good experiences with Manly Honda. Thank you
January 13, 2024

The customer service was great. They were able to get me in a proper amount of time. They performed the work that was requested More

by Jesus M
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
January 13, 2024

Dave knew just what we needed and took care of everything perfectly. He understood the problem right away and was most helpful. He has always given us confidence. And because of Dave, Bill and others we have More

by Santa Rosa
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
Jan 13, 2024 -

Santa Rosa responded

We couldn’t be more pleased with Dave. He has been knowledgeable and professional throughout the years. We are most grateful for his expertise, understanding and kindness.

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