Manly Honda - Service Center

Jose was able to explain in detail what was going to be done to my auto. He asked important information to know more about my car’s history. done to my auto. He asked important information to know more about my car’s history. More

We had an excellent experience; everyone was so nice and informative about our car. Ali Tanbakuchi Was our Finance Manager. He and my husband clicked, as well as Jesse Broadway. My husband and I walked out informative about our car. Ali Tanbakuchi Was our Finance Manager. He and my husband clicked, as well as Jesse Broadway. My husband and I walked out with a 2019 Toyota Camry sxe trim package More

Scheduled an appointment for a simple oil change and I wanted to replace my windshield wiper blades. The gal didn’t greet me in a friendly way. I felt rushed as I pulled up... which wasn’t very welcoming. wanted to replace my windshield wiper blades. The gal didn’t greet me in a friendly way. I felt rushed as I pulled up... which wasn’t very welcoming. The gal who helped me told me she’d text me once my car is ready. After about 4 hours, I never got my text. So I had to call to see if my car was ready. I had a hard time getting a hold of the service advisor who helped me... After about 10 minutes of trying to get a hold of her, she told me that my car was ready, without apologizing for any delay. Once I picked up my car, I found out that my windshield wiper blades didn’t even get replaced.. Seriously? So now I have to schedule another appointment to get my wiper blades replaced. It’s extremely inconvenient for me since it’s hard to get time off to go to the dealership. It was a very disappointing experience.. More

Manly Honda in Santa Rosa has always given us good service on our two Honda CRV's. Very knowledgeable service managers and little waiting for the car to be finished. service on our two Honda CRV's. Very knowledgeable service managers and little waiting for the car to be finished. More

Why is my car getting charged for the warranty parts. And why do they sell me a extra warranty that is not going to cover. I might have to send a ticket to the auto motive associated asking why selling a ext why do they sell me a extra warranty that is not going to cover. I might have to send a ticket to the auto motive associated asking why selling a extra warranty to the customer and is not even cover by it. It seem I’m going to get charge for everything. More

America got me in and out super quick, was very understanding that I didn’t have an appointment but needed my car looked at ASAP because a check engine light came on when I only had the car for 10 understanding that I didn’t have an appointment but needed my car looked at ASAP because a check engine light came on when I only had the car for 10 days. She was amazing, helpful and very professional. More

After having a couple issues with customer service at Manly, I am happy to say that my concerns were eventually received and Susan was very courteous with her follow up and efforts to resolve. It has ma Manly, I am happy to say that my concerns were eventually received and Susan was very courteous with her follow up and efforts to resolve. It has made the difference for us to continue servicing at Manly. Thank you. More

Manly Honda always provides top-notch service, whether purchasing or servicing a vehicle. The complimentary loaner vehicle is a wonderful perk! Thank you for always doing a great job! purchasing or servicing a vehicle. The complimentary loaner vehicle is a wonderful perk! Thank you for always doing a great job! More

Mr Timms was extremely helpful and personable. I was in a hurry and he had me in and out of there as quickly as possible. If I had the choice, I would request to see him in all my future appointments. Very g hurry and he had me in and out of there as quickly as possible. If I had the choice, I would request to see him in all my future appointments. Very good at his job in all aspects from what I experienced. Aside from Mr. Timms there were many other employees that were very nice and made my time there much more enjoyable. I would give an A+ to the whole staff as far as customer service goes. More

The work done to my car was right. The service part I feel like can improve. My advisor told me a certain time that it would be finished but she was incorrect and took 1-2 hours longer. feel like can improve. My advisor told me a certain time that it would be finished but she was incorrect and took 1-2 hours longer. More