Manly Honda - Service Center

We are very happy with the service we have received from Manly Honda. America and Scott went the extra mile to answer our questions. They were patient with us and wanted to be sure that we understood what Manly Honda. America and Scott went the extra mile to answer our questions. They were patient with us and wanted to be sure that we understood what they were telling us. Due to Covid we have not gone far with our car and have not needed service, per se More

Amazing customer service. Friendly sale associates. Made my experience easy ,fast and clear, as well they help me with any questions I may had. Thank you my experience easy ,fast and clear, as well they help me with any questions I may had. Thank you More

Easy to create and appointment, Sean was very helpful! I was able to ask about another issue on my car and he was able to order the part and have it available for me within days. was able to ask about another issue on my car and he was able to order the part and have it available for me within days. More

I did a walk in service on a busy day. Shawn was kind and communicated with me in a timely manner. I would get my car serviced through Honda and Shawn again. communicated with me in a timely manner. I would get my car serviced through Honda and Shawn again. More

My battery replacement went well. America was clear, efficient and got it done in timely manner. I appreciate the respect and effective communication. All is well. efficient and got it done in timely manner. I appreciate the respect and effective communication. All is well. More

Excellent and personable customer service. Only complaint is that the price seemed high but that is not the fault of any of the people working there. Shawn was able to find me a 10% discount so that helped a is that the price seemed high but that is not the fault of any of the people working there. Shawn was able to find me a 10% discount so that helped a bit. More

Very professional, friendly asking me about my visits to Honda, very clear explanation about my car, make me feel secure with the service, and I feel treated wit respect to my questions. Honda, very clear explanation about my car, make me feel secure with the service, and I feel treated wit respect to my questions. More

José was very helpful and kind making it a better experience then the last time I was there I appreciate it all .Thank You José experience then the last time I was there I appreciate it all .Thank You José More

This is my fourth or fifth time coming back. I had to replace a tail light cover because mine got busted. Took them less than a week to order the part, and about an hour and a half to fix. Jesus was my s replace a tail light cover because mine got busted. Took them less than a week to order the part, and about an hour and a half to fix. Jesus was my service provider at this time, and he was great! More

Took my car for service do to an almost unnoticeable engine noise. Car was running just fine, did not have any engine lights on. We just wanted to know what was the cause of the problem and if there wa engine noise. Car was running just fine, did not have any engine lights on. We just wanted to know what was the cause of the problem and if there was any reason for concern. At first Bill stated he could not hear anything wrong with the car but recommended one of his mechanics to check it any ways. His mechanic looked into and stated he did hear a very mild noise coming from the engine but could not tell what would be the source of the sound and recommended to replace the engine gas valve to see if that would take care of the problem. The mechanic replaced the valve, but the noise was still there. The final mechanic diagnosis was: Honda does not know why your engine is making that noise or what may be wrong with the engine, we recommend you replace the engine. We have one used engine for 4000 dollars plus installation. We drove our Honda out of this dealership after paying an 800 dollar cost with a diagnostic of replace your engine because we do not know what’s wrong with it. On top of that they made me feel as if I was crazy for asking why replace the engine when the mechanic does not know why the engine need to be replaced in the first place. Bill did use the word crazy by the way. We took our Honda to a local mechanic who immediately noticed the sound, told us most likely one of the engine valves was slightly loose and not aligned properly. He recommended adjustment of the valves to prevent damage to the engine, stated we could ignore the sound and drive the car for a few thousand miles but could cause damage to the engine. This mechanic charged 900 dollars in labor and fixed the problem in a few hours. Noise it’s gone. Manly Honda has no mechanics but a bunch of part replacement techs. All they know how to do is replace parts to see if it takes care of a problem, and when they can’t figure it out the solution is replace the engine. Very good at taking people’s money and the least idea of what they are doing as mechanics. I am very disappointed with their service. More