7,720 Reviews of Manly Honda - Service Center
It was great working with Jesus. He answered all my It was great working with Jesus. He answered all my questions and was in touch with me about the status of my car while it was being serviced. highl It was great working with Jesus. He answered all my questions and was in touch with me about the status of my car while it was being serviced. highly recommend Manly Honda! More
Excellent Service Department Although I live in San Rafael, I continue to bring my car for service to Santa Rosa and Manly. It's important to me to have factory trained staff. Although I live in San Rafael, I continue to bring my car for service to Santa Rosa and Manly. It's important to me to have factory trained staff. I think Chris Reid is a credit to Manly Honda. More
Friendly trust and efficiency from great service agent Bill Bill as always tailors what I need and I have confidence that what he says is needed is and that I am never just charged for work not needed. I was i Bill as always tailors what I need and I have confidence that what he says is needed is and that I am never just charged for work not needed. I was impressed with the Covid precautions and smooth running of the process even waiting in the taped off waiting room. I will know to bring my own water and coffee next time as the Covid precautions precluded coffee and pastries as they should have been. More
Always the best/fastest service...and friendly to boot! I was unsure about getting my car serviced amid the Stay-at-Home pandemic situation. However, you made it -so- simple. You sent a driver to my home w I was unsure about getting my car serviced amid the Stay-at-Home pandemic situation. However, you made it -so- simple. You sent a driver to my home with a loaner car; picked up my car and took it to the service center; took care of the vehicle and returned it to me. EASY. I loved the service. More
Excellent and friendly operation. Immaculately clean! My service coordinator was friendly, patient, helpful and informative. The valet service was excellent and appreciated. Driver was very pleasant. My service coordinator was friendly, patient, helpful and informative. The valet service was excellent and appreciated. Driver was very pleasant. I am still having problems with lights staying on constantly even in off position and shaking steering wheel when accelerated between 60 and 70. These were requested to be looked at. Alittle dissappointed this was not resolved and now need to go back. Ugh! Overall all my points of contact has been excellent. More
Very good experience with both Jennifer and Ron. Really appreciate the free rental being delivered and picked up. Thank you Ron for your great communication and making sure my car was very clean! appreciate the free rental being delivered and picked up. Thank you Ron for your great communication and making sure my car was very clean! More
After writing up the work order, Mark sent me over to the rental desk where Jennifer set me up with a free rental for the few days my CR-V would be in the shop. A great experience at Manly. rental desk where Jennifer set me up with a free rental for the few days my CR-V would be in the shop. A great experience at Manly. More
Very helpful staff for an important service I would like to first and foremost share my gratitude and thank you towards Jose. He made this experience swift especially since there was an issue re I would like to first and foremost share my gratitude and thank you towards Jose. He made this experience swift especially since there was an issue regarding warranty and the current vehicle I took in. From getting us a loaner car while the car was in the shop to the moment we picked up the car. Car was fixed and my front suspension is in much better condition than before. Thank you. More
Happy Outcome I booked my service appointment in advance and identified through the web portal the reason for the visit was to troubleshoot the AC no longer working I booked my service appointment in advance and identified through the web portal the reason for the visit was to troubleshoot the AC no longer working. On the day the service was to be performed it was identified Service was out of the component for the AC. It took a few days to get it in before troubleshooting could take place. This seems like a common enough item that should have been kept stocked up. I think because of this Ron comp my Uber costs which I do appreciate. More
Great service continues It's nice to see that some places never change. The level of service and hospitality offered by Manly Honda in Santa Rosa is still top notch. The serv It's nice to see that some places never change. The level of service and hospitality offered by Manly Honda in Santa Rosa is still top notch. The service area has taken an extra steps in ensuring the health safety of customers with clean personal barriers and plenty of hand sanitizer. The area is normally immaculate anyway. I worked with Chris Reid. He was welcoming and clearly explained all services that my car would endure. . I appreciate the text contact to let me know of any changes and progress made. My car was completed within the promised time frame and the prices were very reasonable. They were even kind enough to wash my car! Chris had a balance of professionalism and genuine kindness worthy of Manly Honda. It is this level homestyle hospitality that earns my business and trust every time. More