Manly Honda - Service Center

Chris exemplifies Customer Service Chris Grate is Great. He is very friendly, professional and helpful. He really worked with me regarding a never ending issue I am having with the AC i Chris Grate is Great. He is very friendly, professional and helpful. He really worked with me regarding a never ending issue I am having with the AC in my 2016 Civic. Even though the issue did not get fixed, I believe there is still hope that it will get fixed and Chris is my go-to guy to get it fixed. I really was ready to go to a closer Honda service center (Ukiah) but am willing to come back to Manly for future service appts thanks to Chris. More

Good and friendly customer service Took the car for safety recall. Bill received me in a friendly way, took the car details and set me up with transportation to my work. He kept me well Took the car for safety recall. Bill received me in a friendly way, took the car details and set me up with transportation to my work. He kept me well informed of the progress. The job was completed correctly and everything was good. More

Service My experience was Very pleasant and all my concerns were answered. Bill was extremely nice and very easy to talk with. I would recommend Manly to anyo My experience was Very pleasant and all my concerns were answered. Bill was extremely nice and very easy to talk with. I would recommend Manly to anyone in need of service for their Honda vehicle. More

Battery warning light My battery went out and was giving all sorts of warning messages, I was able to take it to the dealership before the end of the day, and they had my c My battery went out and was giving all sorts of warning messages, I was able to take it to the dealership before the end of the day, and they had my car ready by the next morning. They scheduled transportation for me, and the whole process was very easy. More

Lack of communication Dropped off vehicle for work. Had to call to finally get some answers about work being done. It’s not hard to call and communicate with your customers Dropped off vehicle for work. Had to call to finally get some answers about work being done. It’s not hard to call and communicate with your customers. They had my car for 3 days. The second day I finally called around 5:45pm and was told they didn’t have a part and needed to keep car one more day. It doesn’t take all day to call your customers and let them know your waiting on a part. Just a quick phone call would have been nice instead of me having to call to find out what was taking so long. More

Bill is amazing! Bill always ensures that everything is taken care of on my car whenever I have it serviced. I keep going back to him because of how well I am taken ca Bill always ensures that everything is taken care of on my car whenever I have it serviced. I keep going back to him because of how well I am taken care of. More

Quick and convenient no waiting The dealer was able to work me in without an appointment which was great. Just called in and dropped the vehicle off. I was able to get an Uber to and The dealer was able to work me in without an appointment which was great. Just called in and dropped the vehicle off. I was able to get an Uber to and from work no waiting necessary. They even washed the car for me which was a bonus. Overall pretty satisfied with the experience More

Great service Manly Honda has great service, friendly staff, and a comfortable waiting area. I walked in (no advance appointment), and was taken care of quickly. Manly Honda has great service, friendly staff, and a comfortable waiting area. I walked in (no advance appointment), and was taken care of quickly. I purchased my car here also, and had a good experience with that also. More

Great service! I had a scheduled maintenance appt for my 2016 Pilot and worked with Chris Grate. He was thorough and explained things clearly. I asked for an expedit I had a scheduled maintenance appt for my 2016 Pilot and worked with Chris Grate. He was thorough and explained things clearly. I asked for an expedited finish time and he delivered! He explained issues with the tires and I didn’t feel like I was being talked down to or pushed into a service I didn’t need. Chris was awesome! More

Admirable Responsibility! After working us in as traveler's for an oil change Manly offered to wash the car. Not only did they wash the car but they vacuumed the floors. Did a After working us in as traveler's for an oil change Manly offered to wash the car. Not only did they wash the car but they vacuumed the floors. Did a nice job. The next day I noticed the roof top antennae cover was missing. They ordered and replaced the antenna at no cost to use. This involved 3 hours of labor. Chris, our service advisor kept us informed at each step. I was very impressed with Manly's quality of service philosophy!! More