Manly Honda - Service Center

Excellent service Recently, I brought my Honda Accord into the Manly Honda service center and was assisted by several friendly, patient and knowledgeable employees. Recently, I brought my Honda Accord into the Manly Honda service center and was assisted by several friendly, patient and knowledgeable employees. Giovanni Ceremony was my service advisor and he kept me in the loop throughout the week that my car was being serviced. He communicated with me on a daily basis and persisted in making sure that my car issue was fixed before I picked it up. The staff at Manly Honda is very professional and friendly to work with including employees at the rental car desk. During a stressful situation with my car's issues, I felt taken care of and reassured that my car would be fixed in a timely manner. Thank you! More

Good job Came in for some routine maintenance because my former mechanic retired and I have yet to find a good replacement. The representative who helped me wa Came in for some routine maintenance because my former mechanic retired and I have yet to find a good replacement. The representative who helped me was energetic and cheerful, and he did a good job talking me through what they did. Not sure yet if they'll be my new regular place to go for routine maintenance, but I don't have any problems with coming back. More

Excellent service I’ve been working with Jose as my service advisor over several years and 2 Accords. He is always helpful, informative and aware of my service needs. C I’ve been working with Jose as my service advisor over several years and 2 Accords. He is always helpful, informative and aware of my service needs. Can’t say enough good things! More

Quality service They always have my back. Never had a problem with Manly Honda. If they made a mistake they took care of. Happy with the service. They always have my back. Never had a problem with Manly Honda. If they made a mistake they took care of. Happy with the service. More

Service With Mr. Robertson I am always very pleased with the service that I get with Mr. Bill Robertson at Manly Honda. He is the reason that I have been going there for over a I am always very pleased with the service that I get with Mr. Bill Robertson at Manly Honda. He is the reason that I have been going there for over a decade. He is knowledgeable and truly cares about his customers and giving them 5 Star service. It is comforting having one person be able to take care of you. They know your car and it's needs and know you as a customer. It is also reassuring knowing that your car will get the service it needs with no pressure to do more than that. That is what Bill Robertson provides. He is a man of integrity and a kind human-being to all his customers. I am SO relieved that he will continue to work in the service department. I bought my second Honda because of Bill and the excellent service that he provides at Manly Honda. two Thumbs Up! Many Thanks, More

Good service Staff was courteous and I was able to use a coupon to reduce the cost. There was a clean waiting area. I met with a service agent immediately. Staff was courteous and I was able to use a coupon to reduce the cost. There was a clean waiting area. I met with a service agent immediately. More

Bill Roberson was great ! I had to have a 90k service & Bill Robertson explained all the details of that service.. He also, handled ordering transportation to & from Manly Ho I had to have a 90k service & Bill Robertson explained all the details of that service.. He also, handled ordering transportation to & from Manly Honda. Bill is very friendly & professional ! Goes above & beyond for his customers. Thank you, Bill More

Waste of time I took my car in to be serviced (oil and transmission fluid) several months ago. Recently my car started acting up, so I brought it back, turns out so I took my car in to be serviced (oil and transmission fluid) several months ago. Recently my car started acting up, so I brought it back, turns out someone didn't tighten a bolt on the transmission and it was leaking fluid. Rather than taking responsibility for it, they said something must have hit the bolt while I was driving and loosened it. Right. Totally how that works. Then they wanted to charge me $500, that I *might* get reimbursed for, to inspect and repair the A/C. I think not! Horrible customer service, horrible accountability, will definitely be patronizing Hansel Honda instead for all my future Honda needs. More

Professional, friendly, great teamwork New tires and service were due, but I didn’t have an appointment yet. I noticed a gash in my tire (caused by road hazard) and called, feeling it was u New tires and service were due, but I didn’t have an appointment yet. I noticed a gash in my tire (caused by road hazard) and called, feeling it was unsafe to drive. They said come in right away, gave me a loaner, and performed emergency and routine services. They took care of me very well! I am always impressed with their professional and friendly approach, and appreciative of their teamwork. More

This dealership is tops in the North Bay. Provides consiste The staff at this dealership is excellent and very customer oriented. The physical space is lovely - open., light and inviting. The layout allows me The staff at this dealership is excellent and very customer oriented. The physical space is lovely - open., light and inviting. The layout allows me to work while I wait (my choice) for my car to be serviced. My preferred service advisor, Bill Robertson, is someone who I completely trust - a high integrity guy. Bill takes the time to explain every aspect of my recommended service, initially at write up, and when car service is complete. He is the best! He is my go to guy, has been for many years and will be for as many more as I own a Honda More