Manly Honda - Service Center

Great Deal on New Tires! Found a screw in my tire and the service department took care of me right away. Ended up having a screw and a nail in the tire which was unable to be Found a screw in my tire and the service department took care of me right away. Ended up having a screw and a nail in the tire which was unable to be patched. Bill talked me through my options and got me a great deal on replacing the tires. Exceptional customer service and workmanship. More

Excellent service! Very thorough, friendly and great service! Loved how Giovanni helped me with all my questions and concerns regarding my car. He also made great recomm Very thorough, friendly and great service! Loved how Giovanni helped me with all my questions and concerns regarding my car. He also made great recommendations as well. Very happy with the service of my car. More

Warranty work performed Overall good experience. Only drawback, I was told my vehicle would receive a free car wash and when I picked it up - no car wash. Not a big deal sinc Overall good experience. Only drawback, I was told my vehicle would receive a free car wash and when I picked it up - no car wash. Not a big deal since I wasn't charged for it; however, the dealership shouldn't ask the customer if they want a free car wash, if they don't have a system in place to ensure it happens. Just adds a small layer of disappointment to an overall great experience More

I will never go to this dealership again! Took my 2002 Honda Accord in for a recall and oil change. Had to wait for a certain service writer I was told, while others weren’t busy, making me late to work. Honda Accord in for a recall and oil change. Had to wait for a certain service writer I was told, while others weren’t busy, making me late to work. He was very nice though once it was my turn. Picked up my car that evening and it wasn’t washed as promised (I even signed to have it washed since there was a crack in the windshield) and my service light wasn’t even turned off! Yet they did try to up sell me on more work than the car was even worth. Needless to say, the car won’t be going back there! More

Bill Robertson consistently provides me trustworthy coaching Bill Robertson consistently provides me trustworthy and knowledgeable coaching on what my twp Hondas need (and don't yet need) to reliably transport m Bill Robertson consistently provides me trustworthy and knowledgeable coaching on what my twp Hondas need (and don't yet need) to reliably transport my family for another hundred thousand miles. More

Great service Bill Robertson provided an excellent service as an advisor for my car's recent check up. He explained things very well. Gave me different options what Bill Robertson provided an excellent service as an advisor for my car's recent check up. He explained things very well. Gave me different options what services the car should have, could have. He helped me to choose the best deal for the service I chose. Treated me with the utmost politeness and gave me good recommendations for the car's future needs. I highly recommend him to everyone. More

Very personable The service department is always busy but the service they provide is excellent. The service advisors are very personable and thorough with there expl The service department is always busy but the service they provide is excellent. The service advisors are very personable and thorough with there explanation about your car. The rental car desk was also very personable. More

Customer service I like the customer service specially Ron Timms he is a nice employee . Honda has a best customer service . I like it and enjoy it I like the customer service specially Ron Timms he is a nice employee . Honda has a best customer service . I like it and enjoy it More

Service is excellent My service experience was superb with the exception of how long it took to get the rental car which we used while our Odyssey was being worked on. Ou My service experience was superb with the exception of how long it took to get the rental car which we used while our Odyssey was being worked on. Our appointment was at 1530. We arrived at 1520 but spent roughly 10 minutes finding out where the service department for Honda was located (as we ended up parking at the Hyundai shop at first. We purchased the Odyssey from Manly in 2004 but had not been back since and thus were lost as to where we were supposed to go. Once we checked in with Service Writer Giovanni it was 1530. Giovanni was working with another customer and not able to work with us for about 15 minutes. He was very professional and a mover (very efficient). Once he was finished with checking us in we had to wait another 10 minutes to begin the paperwork for the rental. Jennifer had some computer issues but once she was going it took another 10 minutes for paperwork, bringing up the CRV, walk around and helping us understand some operational features of the CRV. Jennifer was very friendly, professional and also a mover. Our only complaint was how long it took before we were able to drive away in the rental CRV (1 hour from the time we arrived until the time we drove away). More

Usual great service My car broke down, tow driver knew right where to drop it at Manly Service Department. Service and interim car rental was taken care of with the effic My car broke down, tow driver knew right where to drop it at Manly Service Department. Service and interim car rental was taken care of with the efficiency and politeness I always expect at Manly. More