Manly Honda - Service Center

Great Customer Service I brought my Honda Accord into Manly for the 5,000 mile service. Bill Petty was wonderful and very informative in the details of the service. I brought my Honda Accord into Manly for the 5,000 mile service. Bill Petty was wonderful and very informative in the details of the service. More

Great, friendly, reliable service Everyone is so helpful, friendly, and knowledgeable at Manly Honda! I always take my 2010 Honda Civic Hybrid here for service. For longer appointments Everyone is so helpful, friendly, and knowledgeable at Manly Honda! I always take my 2010 Honda Civic Hybrid here for service. For longer appointments, the free loaner car service is especially convenient, and I always feel like I'm treated with respect and honesty. More

Good job....!!! good customer follow-up, Great service, the Uber service is great, customers services is excelent... I definitely recommend it, employees keep informe good customer follow-up, Great service, the Uber service is great, customers services is excelent... I definitely recommend it, employees keep informed about the service, it shows that they care about the client. Thanks... More

Expect a Long Wait I scheduled a standard oil change for my vehicle and was given an appointment for the following day. This is after I tried to schedule pick up, but wa I scheduled a standard oil change for my vehicle and was given an appointment for the following day. This is after I tried to schedule pick up, but was told I would need to schedule it at least 3 days in advance. Not a big deal, but there is no mention of that that I can see on the website. The website, by the way, is definitely NOT user friendly. I tried to schedule using the email they sent but it would not process, so I visited the Manly site. To have to set up an account and jump through all kinds of hoops, so I opted to used the virtual help. Notably did that take a long time but the person was not very knowledgeable. After asking my name for the third time in a nearly 20 minute text exchange, I lost faith that they would schedule things properly and finally just called in to the dealership myself. so, back to the scheduled appointment...I arrived within 5 minutes of my appointment and was told to be seated and someone would meet with me in a moment. I’m 8 months pregnant with a 2 year old in tow, so an appointment is key for me. I go to sit down and thankfully I had plenty of snacks because I waited and waited and no one came over to see me. I asked the people around me and one lady said she’d been waiting for 2 hours for her windshield and the guy to my right had a good hour in for an oil change that he’d also made an appointment for. Another guy said they told him they were delayed because they had to wash some cars. I went to check with the front desk and she was confused because the person that should’ve spoken to me within 10 minutes of my being there had still not shown up and she couldn’t locate him. She told me she would get someone and I went back to my seat. An hour passed and finally someone came to see me it took another 45 minutes for them to change my oil and get my car back to me. I ended spending 2.5 hours there for something that should’ve taken less than one. Oh, and when I went up to confirm the service Inwanted, they were going to charge me $50 more. I told the person that’s not the what the coupon o received in my email said and he told me, “Well, first, you didn’t tell me you had a coupon.” Perhaps that’s because we hadn’t spoken until just that moment? All in all, I felt very upset and just confused about the whole visit. There was no apology for the lengthy delay or even an explanation. Why make an appointment? I like going to the dealership to get serviced for these things but for the same price and 2 hours less I can go somewhere else. More

Unusual diagnosis My car broke down on a vacation and was towed to Manly. They told me my brake system had somehow gotten contaminated with motor oil, something that a My car broke down on a vacation and was towed to Manly. They told me my brake system had somehow gotten contaminated with motor oil, something that almost never happens. I called my regular mechanic back home and asked him about this; he was very skeptical and suggested that I have it towed to his shop, 50 miles away. I did so. After looking at the car, he concluded that Manly's diagnosis was correct, that they figured the problem out surprisingly quickly, and that the relatively small price they charged for the diagnosis was very reasonable. Ordinarily, private mechanics have nothing good to say about the dealer, as anyone knows who has listened to Click and Clack. The fact that my mechanic thought Manly did a good job seems like a good reason to go there. My only complaint is that it took a very long time to get the car checked in when I first arrived in the tow truck. More

Refurbished headlamps Everything was perfect and the results outstanding. I love the way the headlamps look now. I recommend manly Honda to everyone I know who has a Honda Everything was perfect and the results outstanding. I love the way the headlamps look now. I recommend manly Honda to everyone I know who has a Honda More

Good stuff This place rocks. No messing around and all business. Expect excellence without the hassle. You are #1 and your vehicle is always treated with care. This place rocks. No messing around and all business. Expect excellence without the hassle. You are #1 and your vehicle is always treated with care. More

Consistent! I have owned 3 cars over the last 13 years, each one a Honda, and I have always had them serviced at Manly. It's so nice to walk in and most times be I have owned 3 cars over the last 13 years, each one a Honda, and I have always had them serviced at Manly. It's so nice to walk in and most times be greeted by name, some of the service advisers know me by now. I love getting the coupons in my email right around the time i need to make an appointment and that the service adviser knows which one will work best for me that day. I also like the new text update feature, I mean who likes talking on the phone anymore. I always come back to Manly for service because i want the straight story and no hassle. More

Amazing as usual I brought my car to service department and as usual services was amazing completely professional, fast. Great service customer my car was done on tim I brought my car to service department and as usual services was amazing completely professional, fast. Great service customer my car was done on time without problems thank you. More

Minivan standard service Good experience with long-overdue maintenance -- oil change, some recalls, etc. I mainly put off service at the dealer because it is difficult to arra Good experience with long-overdue maintenance -- oil change, some recalls, etc. I mainly put off service at the dealer because it is difficult to arrange time in the family schedule, but there are new options now for on-site dealer pickup that will make things easier. More