7,683 Reviews of Manly Honda - Service Center
Friendly and thorough service Bill Robertson got the technician who first heard the sound my Civic was making on acceleration - and the technician was able to find, diagnose, and f Bill Robertson got the technician who first heard the sound my Civic was making on acceleration - and the technician was able to find, diagnose, and fix the problem. Bill was great explaining what needed to be done. New loaner car given to me for the day. Bill kept in touch by text with progress on the repair and finish time. Great service. More
Service appointment Jose Rocha was excellent helping me understand what needed to be done & why at my service appointment. He took time to thoroughly answer my questions Jose Rocha was excellent helping me understand what needed to be done & why at my service appointment. He took time to thoroughly answer my questions & was very patient working with me. He is very courteous & respectful. He kept me informed throughout the day as to what more serivce they found my car needed. There was no pressure to accept additional services. I felt he let the facts speak for themselves. He did provide me with excellent customer service. I will have him help me again in the future! Thank you Jose! Suzi More
Car broke down I was furious my car was frozen. What happened to Honda reliability? Towed car to Honda. Spoke with rep Jose Rocha who was excellent. Jose went out of I was furious my car was frozen. What happened to Honda reliability? Towed car to Honda. Spoke with rep Jose Rocha who was excellent. Jose went out of his way to fix vehicle (battery cable)- relia what Happened to Honda reliability. Jose was great and I really appreciated his help. I am still furious with Honda. However Jose help made this snafu a little bit more tolerable. I would suggest you give him a raise or promotion for his skill in handling this situation. The reason I have been buying Honda’s over last 30 years+ is reliability. What happened? Without Jose help my next would be a Toyota. Because of Jose help it’s a toss up. Still pissed. More
good service timely and friendly. service was taken care of quickly and they checked my care and found a tail light that was out and fixed that while I was there. timely and friendly. service was taken care of quickly and they checked my care and found a tail light that was out and fixed that while I was there. More
Amazing service, amazing facility. Unlike anywhere! The customer service was great, very friendly and prompt right down to the immediate greeting. Get like a state of the art service department, nothing The customer service was great, very friendly and prompt right down to the immediate greeting. Get like a state of the art service department, nothing like I had experience at other service departments. They went above and beyond with even washing my car next door cause it was so dirty and dusty and their washing area was under construction. Excellent! More
Great service Everything I needed was done and more. highly effective people who know what they are doing and always looking out for you. Thank you very much. Everything I needed was done and more. highly effective people who know what they are doing and always looking out for you. Thank you very much. More
Was told that I had a rear main oil leak from oil changers Bill Petty took it seriously and had the tech check it out ,Bill had me come look at it on the rack to show me that it was just some assembly lube t Bill Petty took it seriously and had the tech check it out ,Bill had me come look at it on the rack to show me that it was just some assembly lube that had run down the bellhousing . Thanks Bill More
Work done in a timely way Work was done as expected. Waiting was minimal, and the waiting area and personnel were fine. Tech checked in periodically with work progress. Exce Work was done as expected. Waiting was minimal, and the waiting area and personnel were fine. Tech checked in periodically with work progress. Excellent experience. More
Jose was awesome Very helpful friendly staff. They were thoughtful and made sure I had everything I needed when I went in for my scheduled oil change. Thank you so muc Very helpful friendly staff. They were thoughtful and made sure I had everything I needed when I went in for my scheduled oil change. Thank you so much to the whole Manly team! More
Quick and Painless Ted was efficient and on the ball. I was in and out quickly and he communicated well with me during the time my car was there. When I wanted to get Ted was efficient and on the ball. I was in and out quickly and he communicated well with me during the time my car was there. When I wanted to get my car ahead of schedule he made it happen. More