Manly Honda - Service Center

Exceptional Service Mr. Bill Robertson I have been having my car serviced at Manly Honda in Santa Rosa for 16 years. One year into having my car serviced I was blessed to meet Mr. Bill Rob I have been having my car serviced at Manly Honda in Santa Rosa for 16 years. One year into having my car serviced I was blessed to meet Mr. Bill Robertson. Ever since he helped me that one visit, I have requested him for my every service. I do so because Mr. Bill Robertson has a genuine concern that his customers get the services that they need and that their cars will get them to their destinations safely. He proudly shares that he has a family man and would want his family to get the same treatment. Mr. Robertson is a man of integrity and is up front and honest with his customers. Your car is not going to get a service that it does not need. However he is going to see to it that your car gets the service it needs and is done so properly. He does not just check your car in. He follows through from the beginning to the end. As a woman who travels alone, I take great comfort in knowing that my car is dependable. I recently looked into buying a different car. There are much more fancy cars and some of the other dealerships offer loaner cars when your car is serviced. Keep in mind that you do pay for these services when you purchase your car at a much higher purchase price. However, I chose to purchase another Honda. The reason that I did so was due to the service that I receive from Mr. Bill Robertson at Manly Honda in Santa Rosa. He makes this an easy process for his customers and genuinely cares that they get exceptional service. That is why I chose to purchase yet another Honda. I would rather have the peace of mind of knowing that my car will get me to where I need need to go safely instead of having a fancy emblem on the front of my car and high end waiting room. As long as Mr. Bill Robertson is working in the Honda service department, I will always drive a Honda. I cannot thank him enough for the excellent service he has given me throughout the years. He is a decent and kind human being. He relates to his customers and genuinely looks out for their welfare. I would be remise if I did not mention the kind ladies at the front desk in the service department. I would also like to give a shout out to Anthony in the Parts Dept. More

Great services Bill was very polite & explained what was to be done and what needed to be done. I like that it wasn't demand . Thank you Bill was very polite & explained what was to be done and what needed to be done. I like that it wasn't demand . Thank you More

Help in time of need When someone took our keys after breaking into our office, we were very happy that you were there to help us get back on track before school starts ba When someone took our keys after breaking into our office, we were very happy that you were there to help us get back on track before school starts back up. Had such a great experience. Thank you very much. More

always professional and courteous .. Bill is always so nice and professional. updates and any changes are addressed in a timely manner. He has GREAT customer service. thank you Bill. Bill is always so nice and professional. updates and any changes are addressed in a timely manner. He has GREAT customer service. thank you Bill. More

Excellent customer service Brought two cars from this dealership and have always had my service done here. Never been disappointed and customer service is always excellent! Th Brought two cars from this dealership and have always had my service done here. Never been disappointed and customer service is always excellent! Thank you! More

Tire repair No hassle tire repair-I appreciated that Bill took the time to personally go and look at the magazine selection in the waiting area after my feedback No hassle tire repair-I appreciated that Bill took the time to personally go and look at the magazine selection in the waiting area after my feedback and showed concern about the lack of magazines that might appeal to women. More

Fantastic!!! I’ve never been big on getting my cars serviced... until I bought my new car at Manly. I’ve had all of my vehicle service done there and I’m been so p I’ve never been big on getting my cars serviced... until I bought my new car at Manly. I’ve had all of my vehicle service done there and I’m been so pleased with every aspect of my experience. Ted is always my service representative and while I’m confident I would receive good customer service from any of the other representatives, Ted always goes above and beyond to explain every detail to me and keeps me informed through the whole process... without me needing to track him down!! He’s definitely A+ and I will always schedule with him!! Fantastic guy! And the addition of the Uber service is awesome! Such a great addition to the whole process! More

Very good.....excellent.. All of them were so helpful in every aspect of the job to be done and they give you advice on everything regarding the service to be done and most of All of them were so helpful in every aspect of the job to be done and they give you advice on everything regarding the service to be done and most of all they were knowledgeable.... More

Old fashioned customer service I have been dealing with Manly Honda since 1991, and through all their growth and all the new technology they have kept the old fashioned customer ser I have been dealing with Manly Honda since 1991, and through all their growth and all the new technology they have kept the old fashioned customer service. Ted made the experience smooth and easy, and even listened to me - a woman- with respect. Thanks Ted More

Fantastic! I have never had a better service experience. I have owned 11 vehicles so far, with the Ridgeline being number 11. I purchased 6 of those vehicles new I have never had a better service experience. I have owned 11 vehicles so far, with the Ridgeline being number 11. I purchased 6 of those vehicles new, and I must say that the level of service Manley Honda provided went far above and beyond what I have ever experienced at any dealership. Ted my service advisor was great and I left feeling good about the whole experience and feeling like I found some folks I can trust with my vehicle. More