Manly Honda - Service Center

Consistent Excellent Service I have taken my Accords to Manly for service for 7 yrs because the service is top notch. Ditto the Service Advisors. Plus, they are knowledgeable, con I have taken my Accords to Manly for service for 7 yrs because the service is top notch. Ditto the Service Advisors. Plus, they are knowledgeable, considerate and focused on customer satisfaction and willing to meet the customer at their knowledge/comfort level. More

Whoops! It was only a burnt fuse. IMA and battery light go on and 2006 Honda Civic Hybrid loses power. Still driveable, but it's like driving through deep mud. Reluctantly take it into IMA and battery light go on and 2006 Honda Civic Hybrid loses power. Still driveable, but it's like driving through deep mud. Reluctantly take it into the dealership, as this issue arose in the past. Every time we go to the dealership, it feels like we're getting ripped off. EVERY TIME. So, get a call from the service guy who says it is the charging system. Honda requires two parts to be replaced in order. The cheap one, which is rarely the problem, then the $3,000 one, which it usually is, and they need our authorization to proceed. Wife goes ballistic on them. Gets service manager involved. Next day, get call from service manager saying they got Honda to cover everything. Won't cost a thing for the charging system repair. Feeling good about this finally. Next day, pick up the car and review the invoice. Turns out it was just a burnt out fuse they replaced, not the $3,000 part. REALLY? Thank you, Honda, for buying that fuse for us. Now, looking at the list below, turns out the "service manager" is only another team member and NOT a manager. WOW! Ripped off and lied to. How do you stay in business? More

One time kinda bummer update* I’ve been going here ever since I was able to drive, be that a parents car or my own. Usually I get great service even if it does cost more to go to t I’ve been going here ever since I was able to drive, be that a parents car or my own. Usually I get great service even if it does cost more to go to the dealership for maintenance. This time I got a different rep, he was very nice and pleasant. My only gripe was my truck needed some pretty heavy duty maintenance this time around and he put on a group plan. When talking with a family mechanic he noticed how many inflated services I was being charged for( all the fancy fluid and flushes etc) when all my truck needed was certain individual replacements. I called to inquire about all these charges, and he just kept telling me it was on the menu and that’s how it is. Even previous work that I had done was on the menu, and I pointed it out. I get that they have to make a sales goal and sell things, but this was the first time I felt like I wasn’t being looked out for. I was being sold things that weren’t Explained in good detail. And it was odd that the service my truck needed was some package deal with all this extra stuff. Overall there wasn’t much detail being told about the services in general. When it was all said and done, he did give me 10% off parts and labor. ( trust me I appreciated that) but it was Probably because I kept asking about the extra services being applied. I just hope next time the work being done on my truck will be explained in detail on why it is needed and if it is needed. I will still go to Manly Honda I will just be a little more picky about my service representative. After spending 2400 bucks my truck still thinks it has 50% oil life, probably a computer thing, but for that money I hold the right to be picky about having to make another trip back. still a wonderful place to buy a car and good staff. Just a one time bummer. I’ll also pay better attention next time before I sign. Lesson learned. I was contacted by Luke the service manager and was extended a very thoughtful reposition. This review was never intended to get anyone in trouble. I was in sales and service for years and merely expect explanations as to why things are happening and being given the option to choose whether or not I pay for those services. I appreciate Luke reaching out to me and like I said in my original review, this wouldn’t stop me from my business at Manly. More

Teds the best!! I love Manly Honda! I always take my Honda back there for any of its needs. Their staff is always nice & friendly (especially Ted!!). I’ve never bee I love Manly Honda! I always take my Honda back there for any of its needs. Their staff is always nice & friendly (especially Ted!!). I’ve never been disappointed with their service. I would highly recommend Manly Honda to anyone & everyone!! More

Trustworthy & conscientious Ted Krupinsky: Trustworthy, conscientious, takes time to learn about me, my vehicle, and my driving needs. I can trust Ted to steer me in the right Ted Krupinsky: Trustworthy, conscientious, takes time to learn about me, my vehicle, and my driving needs. I can trust Ted to steer me in the right direction with any needed service and driving advice. We have owned three Hondas over the past 18 years, all purchased at Manly Honda, and we are not inclined to ever look elsewhere. Our last purchase (2012) was made with the help of Tom Haidet; we had an overall good experience. He still greets me whenever I'm at the shop for service. Manly Honda takes very good care of our vehicles. Ted Krupinsky is the service advisor who has known me the longest, but when he is not available, Bill or Dave step in and do a great job. I appreciate their helpfulness and care. Mike Ruggles plays a big role in keeping the service department running smoothly, but he always has time to say hi to me. I don't like "change" all that much, so seeing familiar faces and having someone working there who knows me are important. I have rarely had any problem with service on my vehicles and the few that did surface were remedied quickly. If the service was not excellent, I would not be a repeat customer. Thank you, Manly Honda. More

Conscientious Service with a Smile Bill Robertson consistently shows how thorough he is and his caring attitude is evident. I especially like his good and clear communication. I trus Bill Robertson consistently shows how thorough he is and his caring attitude is evident. I especially like his good and clear communication. I trust him! More

Professional and outstanding service I have had exceptional service every time I need work done on my car. The attention to detail I receive is like no other. I'm attended to quickly an I have had exceptional service every time I need work done on my car. The attention to detail I receive is like no other. I'm attended to quickly and i know my car is always in good hands. More

Detail on my car Brought my vehicle for detail this morning. Santiago is always great and makes sure things go smoothly and my vehicle gets done on time. Ive done a Brought my vehicle for detail this morning. Santiago is always great and makes sure things go smoothly and my vehicle gets done on time. Ive done all of my services here because i like how their customer service is. They are always great from beginning to end. :) More

BEST SERVICE AROUND! Thankful Ted is always around Manly Honda when I bring my car in for service! He’s very time efficient and friendly! Everyone should go here and and m Thankful Ted is always around Manly Honda when I bring my car in for service! He’s very time efficient and friendly! Everyone should go here and and meet this awesome service crew! More

Service experience When it is time for service for my Honda CRV. Ted always takes into consideration for my job hours and my wife’s Honey do list. Plus I don’t have to When it is time for service for my Honda CRV. Ted always takes into consideration for my job hours and my wife’s Honey do list. Plus I don’t have to wait a month. Ted is terrific. He keeps me coming back. Rick More