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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,697 Reviews

7,697 Reviews of Manly Honda - Service Center

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January 31, 2018

Noticeable change in quality of service From check-in through receiving my car back, the service at Manly Honda has definitely improved since my last visit. My car was first vacuumed, then c More

by gaylew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy, Bill Robertson
January 31, 2018

Very comfy waiting rom. Manly Honda is a very busy place, service-wise. But I have found that if you make an apt, they will take care of you in a timely fashion. The waitin More

by Scarlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
January 30, 2018

Very Friendly Very good experience. The service department was very friendly and kept me informed the entire time during service so I knew what was going. My car wa More

by jessicadecarlo84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2018

SATISFACTION Let’s face it no one likes to deal with car repair issues but it comes with being a vehicle owner. I had a great experience with my recent vehicle rep More

by CHAZ7862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
January 30, 2018

My time was wasted I was in the waiting room 2-1/2 hrs before I was informed the parts hadn’t been ordered. They should have known within 20 minutes. Wasted time. If I a More

by M_FAJARDO27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2018

Excellent Customer Service! I have to direct this review solely to Santiago Pizano,Service Advisor at Manly Honda. He provided the most exceptional customer service towards me. M More

by Kim67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I rated Friendliness only 3star. The ladies behind counter were not friendly and put out when I asked them some questions, Santiago Pizano
January 29, 2018

Took 1 extra day. They had not ordered all parts. Shock absorbers,catylitic converter,power steering. They had to keep my car an extra day which was inconvenient. Since their carwash is being remodele More

by CABIZWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2018

Professional Service at a Reasonable Price I made an appointment and was met when I arrived. Car moved to service area and job was completed quickly and professionally while waiting in a clean More

by BILLINSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2018

Informative service reps/Shuttle Service Good The service reps were informative and seemed competent. They were able to relay the exact details of my service and the purpose for each item. The More

by Woodstock007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby on the shuttle, Bill Petty
January 25, 2018

Used car service Had the car the entire day only to be told I would have to make an appointment with Chevy to get the problem diagnosed and corrected. In the past, Ma More

by RMERCURIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Prestidge
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