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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,764 Reviews

7,764 Reviews of Manly Honda - Service Center

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February 26, 2018

Good service The service and support were good. Both Bill's were great in getting me the best deal for the service they could, even including any available discoun More

by WJASKELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson, Bill Petty
February 26, 2018

Very attentive service rep, very satisfied with service I got very attentive service rep, and appreciate that.. sometimes, when calling in the general number, it takes too long to get phone answered by s More

by MBAUMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
February 24, 2018

"Express Oil Change" I made an appointment for an express oil change. I was told it was going to take an hour and a half. On the coupon I had got it said it would take les More

by LINDSEYKRAAL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Petty
Feb 27, 2018 -

Manly Honda responded

Hello, Brian Manly here. I am sorry for your recent unhappy experience with our Service department. It was a different time for us when the coupon was first offered. Our dealerships service department is so popular that we have found that a bit more time is needed to really do a proper filter change and clean up. That 30 minutes just didn't allow the proper time so it was changed I think almost a year ago. Again I'm sorry for how it was discovered. I do wish you change your mind on giving us another chance. In our beautiful lounge an hour can go by like 30 minutes and another place:) Brian Manly

February 23, 2018

Service Outstanding service! It was easy to set up the service appointment on the telephone. The issues I wanted addressed were addressed by the service advi More

by RAW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby, Bill Robertson
February 23, 2018

It was good I had a good experience with Jose and the person who did a valet rental car pick up and drop off. Would do it again. More

by MIKEJUNEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2018

Easy in, easy out Have always enjoyed the service at Manley. Really good people. I liked being able to pickup on a Saturday. Made for an easy service drop. More

by creid97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2018

maintenance Service department was ready to check in my vehicle upon arrival and was efficient and timely with service. Bill Roberson went over the services to be More

by DTHEO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
February 23, 2018

First service at this location, overall good experience In the past I would go to the Honda dealership in Petaluma for my services. It was a mixed bag there: sometimes alright, sometimes incredibly off sch More

by Bobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Petty
February 21, 2018

CRV grillwork Excellent business customer experience where attention to detail and savings abide. Modern conveniences and a comfortable environment with a fantastic More

by sambrevard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McMurray
February 21, 2018

Great service Amazing service at manly honda. I recommend this service department. They have very good service. Amazing people. My service was fast and not a hassle More

by JBRET707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Ammann, Carlos Martinez
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