7,764 Reviews of Manly Honda - Service Center
Good service The service and support were good. Both Bill's were great in getting me the best deal for the service they could, even including any available discoun The service and support were good. Both Bill's were great in getting me the best deal for the service they could, even including any available discounts. More
Very attentive service rep, very satisfied with service I got very attentive service rep, and appreciate that.. sometimes, when calling in the general number, it takes too long to get phone answered by s I got very attentive service rep, and appreciate that.. sometimes, when calling in the general number, it takes too long to get phone answered by service, when they transfer you I appreciate having the new extended hours...it's a prime reason I come in...it makes things easier for me, as I work for myself, one person business, and I need flexibility..thank you ... I'm curious why the service advisors are all male? all the ones I've worked with have been good..however, it's very noticeable, the lack of women among the advisors...I suggest adding women to the department... More
"Express Oil Change" I made an appointment for an express oil change. I was told it was going to take an hour and a half. On the coupon I had got it said it would take les I made an appointment for an express oil change. I was told it was going to take an hour and a half. On the coupon I had got it said it would take less than 30 mins. It was also double the price. I had to cancel the appointment because I didn't have the time available. The service representative was very helpful and asked me to send him the coupon. No complaints with the service just the misinformation. I probably won't be back. More
Service Outstanding service! It was easy to set up the service appointment on the telephone. The issues I wanted addressed were addressed by the service advi Outstanding service! It was easy to set up the service appointment on the telephone. The issues I wanted addressed were addressed by the service advisors. I was kept updated throughout the entire process. More
It was good I had a good experience with Jose and the person who did a valet rental car pick up and drop off. Would do it again. I had a good experience with Jose and the person who did a valet rental car pick up and drop off. Would do it again. More
Easy in, easy out Have always enjoyed the service at Manley. Really good people. I liked being able to pickup on a Saturday. Made for an easy service drop. Have always enjoyed the service at Manley. Really good people. I liked being able to pickup on a Saturday. Made for an easy service drop. More
maintenance Service department was ready to check in my vehicle upon arrival and was efficient and timely with service. Bill Roberson went over the services to be Service department was ready to check in my vehicle upon arrival and was efficient and timely with service. Bill Roberson went over the services to be done, all past service details, and discussed future maintenance scheduling. More
First service at this location, overall good experience In the past I would go to the Honda dealership in Petaluma for my services. It was a mixed bag there: sometimes alright, sometimes incredibly off sch In the past I would go to the Honda dealership in Petaluma for my services. It was a mixed bag there: sometimes alright, sometimes incredibly off schedule, and other times with expenses suddenly becoming 10 times what they were initially going to be (as the kept “finding” new issues in a car I’d bought from them not 2 years prior). Anyway, this is about Manly, and not Hansel. I made an appointment online, and after a bit of phone tag, was able to finalize a couple of aspects of my service (length of service, and possibly needing a loaner if it wasn’t done same day). I was assured that if the work would go past a point, they’d get me a loaner, no problem. The check-in was easy, the options presented were clear, and because I had my previous service information with me, we were able to knock a couple minor things from the 120k mike service, which brought the cost down a touch. The service took a little longer than anticipated, but was still completed within my allotted time (loaner wasn’t needed) and the work appeared to be done well. I only had 2 minor issues, neither of which would be a deal-breaker, or keep me from returning. 1-no car wash with the service (but, as time was of the essence for me, completely understandable to forgo that to get me back on the road). 2-The hood was still unsecured when I got my car back. Had I not noticed, that could have become a problem on the highway. Regardless, it was ultimately a good experience, and I’ll be going back for my future service needs. More
CRV grillwork Excellent business customer experience where attention to detail and savings abide. Modern conveniences and a comfortable environment with a fantastic Excellent business customer experience where attention to detail and savings abide. Modern conveniences and a comfortable environment with a fantastic Mtn. Taylor Santa Rosa view. More
Great service Amazing service at manly honda. I recommend this service department. They have very good service. Amazing people. My service was fast and not a hassle Amazing service at manly honda. I recommend this service department. They have very good service. Amazing people. My service was fast and not a hassle. Very smooth! More