7,672 Reviews of Manly Honda - Service Center
Great service, as usual! :) I am never disappointed with the level of service at Manly Honda. As always, the staff was amazing and the services were performed within the amount I am never disappointed with the level of service at Manly Honda. As always, the staff was amazing and the services were performed within the amount of time promised and according to the estimate. More
Great first time visit to Manly Honda service center I brought my new 2017 Honda CRV EX-L in to have a set of running boards and all weather floor mats installed. I was greeted by a friendly and helpful I brought my new 2017 Honda CRV EX-L in to have a set of running boards and all weather floor mats installed. I was greeted by a friendly and helpful employee. He explained everything and offered me a ride if I needed one. He explained the work and how long it would take (3 hrs), His time estimate was almost exact. I was very happy with the finished work. My car looks great and I would return again. More
Excellent service Amazing! Jess was great and kept me informed the whole time. He knew I had to pick up my kids after so he worked with my schedule and made everything Amazing! Jess was great and kept me informed the whole time. He knew I had to pick up my kids after so he worked with my schedule and made everything go smoothly. Thank you Jess! More
Overpriced, and extra hassle I dropped my car off at Manly for a simple oil change. I had received an email stating there were deals on services, and a cheap oil change was one o I dropped my car off at Manly for a simple oil change. I had received an email stating there were deals on services, and a cheap oil change was one of them. I made the appointment, but wasn't thinking about the email when I dropped the car off. I don't remember what the totals were, but the oil change and air filter was near $200. I guess that's my fault for not reminding them of the coupon. The guy at the desk was pleasant, but the shuttle driver was beyond rude. I called the number they gave me at the end of the day and the guy was actually upset because he was "supposed to get off an hour ago". I don't remember many of the details because this happened several months ago. I really wasn't interested in leaving a review at all, but after receiving spam every week after repeatedly unsubscribing, I have had enough. Oh, and when I bought the car, the salesman told me I was low-balling him and there's no way they'd sell the car for what I offered. 5 days later, it popped up on Autofinder (or wherever I was looking) for the exact same price. I should never have gone back. Lesson learned. More
Excellent customer service Short wait, comfortable waiting area, delicious coffee!!! I was given a clear explaination of what would be done with a price quote and also answered Short wait, comfortable waiting area, delicious coffee!!! I was given a clear explaination of what would be done with a price quote and also answered a few other questions I had without making me feel bad for asking them. More
Don't touch my car unless you get my OK I enjoyed every part of my service experienc until a week later when I realized your staff put FRONT and BACK Manly license frames on my car. I did n I enjoyed every part of my service experienc until a week later when I realized your staff put FRONT and BACK Manly license frames on my car. I did not have frames intentionally. NO ONE asked if I wanted them...free advertising for your dealership. I didn't buy the car there and I never had it serviced there before but I had to get an A1 service done so came in. I called Jesse the rep who helped me and never got a call back. You took advantage of me being a woman, don't believe you'd do that to a man and I find it disrespectful, manipulative and sneeky. Not too happy with Manly and I might go to yelp on this. That's why below ratings ar so low. More
Quick check Great service. Friendly and efficient for correcting a light on the dash. I needdd a small part and was out within 15 minutes. I called and got an app Great service. Friendly and efficient for correcting a light on the dash. I needdd a small part and was out within 15 minutes. I called and got an appt the next day at a convenient time More
Normally have a great experience. I chose a later time (new hours) for oil change and was not checked in for over 45 min. Had to go get help from the customer service desk. They were I chose a later time (new hours) for oil change and was not checked in for over 45 min. Had to go get help from the customer service desk. They were very apologetic though. I ended up being the last one there and people came in after me for service. I was just getting an oil change. Anyway, the nice girl at customer service ended up getting my paperwork and helping me pay and check out. There was one service agent working and he was busy. Might want to have 2 at later hours. Anyway, I will be back because normally this never happens. I will not choose the later time though. The employees working were very nice and apologetic More
Ok but could be so much better I've been working with these guys for a while and not sure what it is about the new building but I can't help to feel it's like a cattle call in there I've been working with these guys for a while and not sure what it is about the new building but I can't help to feel it's like a cattle call in there every time. Some of the people are great and other members of the staff act as if they are doing you a favor by doing the job they are supposed to be doing. The inside of this place is very nice as they did a great job with the remodel. Unfortunately unless you like coffee there not much to offer as far as amenities in the cramped waiting room. It's ok overall just think it could be so much better with a little more effort. More
Friendly and courteous Came in for a scheduled 90K mile service and everyone I came in contact with was pleasant. The work was fair and they even vacuumed my car! Came in for a scheduled 90K mile service and everyone I came in contact with was pleasant. The work was fair and they even vacuumed my car! More