Manly Honda - Service Center

the repair rep., orig. salesman & repair was all super! Sean and Ted went over and above all expectations. A dent was repaired from my brand new car. They could not have been more understanding, empathetic Sean and Ted went over and above all expectations. A dent was repaired from my brand new car. They could not have been more understanding, empathetic or helpful. I would recommend Manly and specifically Sean and Ted to everyone. More

outstanding My service advisor was Bill Robertson. Bill is truly a professional in his field. He doesn't rush you, he listen's to what I needed to say and his kno My service advisor was Bill Robertson. Bill is truly a professional in his field. He doesn't rush you, he listen's to what I needed to say and his knowledge in his field is incredible. Taking the car for service and waiting the job to finish is really no fun but Bill's level of customer service make's it a bit more pleasing for me. More

Goes the extra mile! The service was prompt and effective and ,as usual, charges were close to the estimate. The technicians and managers were friendly and polite and whe The service was prompt and effective and ,as usual, charges were close to the estimate. The technicians and managers were friendly and polite and when I needed to access something left behind in my car, I was escorted in a friendly manner, through the shop to access what I had forgotten. Also enjoyable, is the pleasant waiting atmosphere and the shuttle service. More

Service Review Excellent. But could you please improve the registration process. A welcome board would help describing what you should do. I had to speak to three se Excellent. But could you please improve the registration process. A welcome board would help describing what you should do. I had to speak to three separate people before I was registered. More

10:30 appointment I had a 10:30 appointment but didn't get checked in til after 11:00 not happy about the wait. Dave the service writer was awesome. I had a 10:30 appointment but didn't get checked in til after 11:00 not happy about the wait. Dave the service writer was awesome. More

Good but a bit unorganized Just a little wild when you get there. Feels like you need a line explaining how to start. They helped me more when I get there but leaving was like Just a little wild when you get there. Feels like you need a line explaining how to start. They helped me more when I get there but leaving was like ok car s done. Good luck finding your car......... More

Great customer service. I have always enjoyed excellent service from all the employees I have come in contact with. Make sure someone goes to the customer waiting area to l I have always enjoyed excellent service from all the employees I have come in contact with. Make sure someone goes to the customer waiting area to let people know when the next van leaves to take to take them home. The intercom system is not heard very well. More

Perfect service I visited that Honda dealer for minor things but was really surprised by friendliness and services. I definitely recommend to visit service department I visited that Honda dealer for minor things but was really surprised by friendliness and services. I definitely recommend to visit service department there . Thanks More

You guys are the best! Every time I come in I am greeted with a smile no matter who is the first to see me. Ted and the Bills are great! Luke too and the receptionists are v Every time I come in I am greeted with a smile no matter who is the first to see me. Ted and the Bills are great! Luke too and the receptionists are very helpful! Steven from Freeman Toyota More

Manly Honda Service makes good I had a brake/front end issue in my 2012 Pilot when I moved to Santa Rosa and took it to Manly to get fixed. It manifested itself as a noise when br I had a brake/front end issue in my 2012 Pilot when I moved to Santa Rosa and took it to Manly to get fixed. It manifested itself as a noise when braking and it turned out to be a myriad of issues (warped rotors, faulty bearings and front axel issues). Manly initially machined the rotors, which addressed the noise issue but because of the bearing/axel issues, that just changed the behavior to a pulsation. Fortunately I have an extended warranty on the car and the bearings and axel were fixed for very little cost to me but that did not remove the pulsation. Manly service, took the car back in, machined the rotors again (because the bearing/axel issue may have caused the original machining of rotors to be off) at their cost and now the problem has finally gone away. Big praise on my part for Bill Robinson (service rep) and his boss and the whole service team for sticking by me to get this issue resolved. More