Manly Honda - Service Center

Great service. Everything on time and done right. I had a totally uneventful service visit....exactly what we hope for. No waiting longer than expected, nice surroundings to work while waiting, every I had a totally uneventful service visit....exactly what we hope for. No waiting longer than expected, nice surroundings to work while waiting, everything clear and completed as expected. Thank you. More

good service but my crv still pulls to right I spoke with a lady customer service I think and she gave me totally different information but bill petty corrected by allowing me to rent a car for a I spoke with a lady customer service I think and she gave me totally different information but bill petty corrected by allowing me to rent a car for a day for free and I had a 60K service done and alignment but still pulls to the right and I went in twice but it still drift or pulls to right when going on freeway More

Top Notch Customer Service I brought in my 2012 Honda Civic with the weatherstripping falling off the driver side door. Within a few minutes, Jose Rocha was able to show me how I brought in my 2012 Honda Civic with the weatherstripping falling off the driver side door. Within a few minutes, Jose Rocha was able to show me how to reattach the weatherstripping without charging me any exorbitant fees. I was very pleased with his customer service and friendliness. Will definitely be back here the next time I have issues with my Honda. More

Waste of time I brought my car here because while having an oil change done the mechanic saw what they believed might be a leak and suggested I check if the repair I brought my car here because while having an oil change done the mechanic saw what they believed might be a leak and suggested I check if the repair wouldn't be covered under my warranty. The service department was hard to get a hold of. I kept getting transferred around and when I finally went was able to make an appointment and bring my to car in i ended up waiting 15 minutes after the appointment time, I arrived 15 minutes early. Anyway after having my car since 8:45 am they still hadnt looked at it by 3pm whenever I called. By 5 I was told there is no leak but they did repair a tire that had a nail in it. My car wasn't ready for pick up until 12 the next day. my car came back with a few scratches I know weren't there before More

A/C blowing hot air Excellent service and courteousness from Ted Krupinsky. Understood the whole process! Under warranty, no cost. Prompt, polite service from Ted. Love m Excellent service and courteousness from Ted Krupinsky. Understood the whole process! Under warranty, no cost. Prompt, polite service from Ted. Love my Honda and that's why we keep coming back! More

Friendly Service Bill was very friendly and thoughtful of my concerns. I came in for an oil change and rotation of tires. The oil change was no problem, done in a ti Bill was very friendly and thoughtful of my concerns. I came in for an oil change and rotation of tires. The oil change was no problem, done in a timely manner however they ran into a problem with rotating my tires, one of my studs were broken off previously and the mechanics couldn't take off the front wheel w/o breaking off the other studs. A replacement is required for my bearings on the front wheel. Bill was thoughtful enough to explain. I was satisfied but couldn't afford to replace the bearing. Only dissatisfaction was the charges I would incur if I were to get it done w/ Honda. I've decided to go outside of Honda and deal with a private mechanic. The experience was very friendly. More

Grinding ignition Helpful counter person was able to describe the problem accurately and professionally and the broken part was under warranty! They even vacuumed my ca Helpful counter person was able to describe the problem accurately and professionally and the broken part was under warranty! They even vacuumed my car! There have been no further problems since they fixed it. More

Oh! And this... And this... No one likes to have to take their car in for service... but I love bringing my car to Manly Honda! My 2006 CRV with 235,000+ miles needed some TLC. No one likes to have to take their car in for service... but I love bringing my car to Manly Honda! My 2006 CRV with 235,000+ miles needed some TLC. Air conditioner repaired, Recall managed, Back door looked at after driving through vineyards... and... and... and... Well, you would need some care too after that many miles!! Everyone at Manly takes care in asking the right questions to make sure you are getting the right service and not having to come in multiple times to take care of your car. AND they did an inspection and found a couple things that would help me keep my car in top condition for another 100,000+ miles! AND, they kindly washed and vacuumed too! I bought my car there and have continued to bring it in for service there.... happily! What a pleasure to work with Manly Honda in Santa Rosa! Thank you! More

excellent service by Bill Petty, outstanding I would like to thank you for an awesome service call on my late wife 's Honda CRV.. BILL PETTY was an outstanding rep ,friendly and knowledgeable. I would like to thank you for an awesome service call on my late wife 's Honda CRV.. BILL PETTY was an outstanding rep ,friendly and knowledgeable. More

service was too long (6 hours for 4 new tires and an align I don't know if they were overbooked or understaffed but I was quoted 2.5 to 3.5 hours. I dropped my car off at 10:50 and it was finally ready at 5:2 I don't know if they were overbooked or understaffed but I was quoted 2.5 to 3.5 hours. I dropped my car off at 10:50 and it was finally ready at 5:20pm! Had to make arrangements for someone else to pick up my kids from camp. Would have appreciated an honest estimate of the wait time and/or a discount for my time wasted. My ticket for the tires and alignment was 1220+ More