Manly Honda - Service Center

Oil change Service appointment takes 5 hours. I was having trouble getting the back seats to engage when they were down. The technicians came back with a statement saying that they aren't suppose I was having trouble getting the back seats to engage when they were down. The technicians came back with a statement saying that they aren't suppose to engage. I knew that to be wrong since i have engaged them for the last 2 years. Jose believed me and took me to a salesman who agreed with me and then we went to an HRV on the lot and it proved me right. Jose took that information back to the technician and after a long time came back out and said yes they are to engage and I will show you what went wrong. The problem is solved. When the car was less than a year old I had a tire that was going flat and I brought it in to you. The technician said that there was no nail and he put more air in it. The next day it was flat again. I took it to Benedetti Tire company and they found a nail in it and fixed it. I am at a place that I don't trust your technicians anymore and may not come back. The other problem is the time taken. I had an appointment and was there on time. I waited 30 minutes to be served. Three hours later my car was ready but I didn't get out of the service area for one hour and 30 minutes more because of the back seat problem. Jose was not at fault. He was a good problem solver. More

Excellent service Excellent Customer Service & Service Department. Highly recommend this dealership. I have always had excellent dealings with all personnel. Bill Richa Excellent Customer Service & Service Department. Highly recommend this dealership. I have always had excellent dealings with all personnel. Bill Richardson went the extra assistance with last minute problem. More

I will be back Jess was great. He took care of me in a timely matter. Answering all my questions. I will be back to buy tires soon. Thank you. Rick Jess was great. He took care of me in a timely matter. Answering all my questions. I will be back to buy tires soon. Thank you. Rick More

Supreme service Thank to Bill Petty again for the supreme service on my older CR-V. Lookin' forward to the brake job and the espresso in the waiting area. Thank to Bill Petty again for the supreme service on my older CR-V. Lookin' forward to the brake job and the espresso in the waiting area. More

Recall & maintance Great customer service from Bill! He took his time to educate and explain things. Thank you for your service. I would recommend this facility to the c Great customer service from Bill! He took his time to educate and explain things. Thank you for your service. I would recommend this facility to the community. More

Excellent Customer Service My husband and I brought our car to Manly Honda at first, due to the Costco discount. But it was the way in which Bill and Mandi treated us that won o My husband and I brought our car to Manly Honda at first, due to the Costco discount. But it was the way in which Bill and Mandi treated us that won our loyalty. As long as they continue to work there we will keep coming back. More

Great experience with Manly Honda I came in for regular maintenance and brake replacement. It was very easy to schedule my appointment online. The staff at Manly was very professional I came in for regular maintenance and brake replacement. It was very easy to schedule my appointment online. The staff at Manly was very professional and friendly and made sure I was comfortable while my car was being serviced. Instead of taking the shuttle, I waited in the waiting room and my car was done 2 hours before the time I was qouted. I'm very happy with my service and will definitely be returning to Manly! More

Lacking I arrived early and then was told to wait. I sat outside because it was beautiful. Another customer sat with me and her service rep walked out to ge I arrived early and then was told to wait. I sat outside because it was beautiful. Another customer sat with me and her service rep walked out to get her. After waiting a total of 35 minutes I walked inside, and had to wait an additional 10 minutes while my service rep worked with another customer. One plus - I requested a rental car and they had that ready for me. I do wish the service center cleaned cars after service. The last Honda dealership did this. More

Service department error Every thing great except service dept. forgot to turn off the dashboard signal that shows a flat tire and if still on today, will have to make another Every thing great except service dept. forgot to turn off the dashboard signal that shows a flat tire and if still on today, will have to make another trip to Manly to have it turned off. Situation: had a flat and bought a new tire. Good point: got the hole in tire while driving in and person from sales drove me to service with the flat. Very helpful, as first time visit and had chosen the wrong entrance. There is an island that protrudes out somewhere between the service and sales dept. and I clipped the end of it when making a left turn not knowing where I was going. Was only coming in for an oil change. More

Servicing my honda element Would be helpful for a sign that says check in with the customer service desk first. Stood there a few minutes waiting for Dave.then was told by some Would be helpful for a sign that says check in with the customer service desk first. Stood there a few minutes waiting for Dave.then was told by someone t check in first,,, More