Manly Honda - Service Center

Excellent Service by Ted Krupinsky and Service Dept. I had an accident while I was visiting the area and had my car towed here. I initially had my car at another repair shop and they had told me I would I had an accident while I was visiting the area and had my car towed here. I initially had my car at another repair shop and they had told me I would have to wait over the weekend and that the repair costs would be quite high. I relayed this to Ted and he immediately eased my worries by explaining the repair process; he really seemed to know the car and gave me the impression the situation was not as dire as I had anticipated. Ted then let me know that he would do his best to have the car looked at and fixed ASAP. Not only did he call me back when he said he would, he called back with good news! The car could be fixed that day and the cost was very reasonable! I was doubly impressed by the mechanic for staying a bit later to make sure it was completed by the end of the day. Overall, I felt like I was being treated like a real person. I am very impressed by the entire staff of Manly, Thank you all for working so hard and still being kind while doing so. When it is finally time for my little Honda to be traded in, my husband and I hope to make the trip back to Manly. I will also send my friends and family your way as often as possible! Thank you! More

Excellent experience and service We bought our car from Manly in 2005 and have serviced it only at Manly. The staff has always been friendly and helpful over the years. We bought our car from Manly in 2005 and have serviced it only at Manly. The staff has always been friendly and helpful over the years. More

Great service, and a beautiful job I had my car detailed and Bill was very professional and friendly. My car looked FANTASTIC when I got it back, just like new. I am very impressed an I had my car detailed and Bill was very professional and friendly. My car looked FANTASTIC when I got it back, just like new. I am very impressed and pleased. More

needed service I brought my car in for routine maintainence and was offered a free inspection and road side assistance at no charge to me. People always say dealers I brought my car in for routine maintainence and was offered a free inspection and road side assistance at no charge to me. People always say dealers cost more but that that never ben the case with me. A great service at a great price. More

great service I have been bringing in my older car in for care since new. It is a good feeling knowing Michael has had the best advise to keep my car going and expl I have been bringing in my older car in for care since new. It is a good feeling knowing Michael has had the best advise to keep my car going and explaining the needs in a away that makes me feel comfortable in all my service decisions. Thank you. More

Consistent Outstanding Customer Service I have done business with Manly Honda for over 30 years with purchases and maintenance of Honda Accords. Their sales and service departments are impe I have done business with Manly Honda for over 30 years with purchases and maintenance of Honda Accords. Their sales and service departments are impeccable with their service, skills, efficiency and customer care. I have always been very happy and continue to value my relationship with the Manly team and dealership. More

Great Service It helps that if you need help with your Honda, you go to Honda and if you go to Honda, you need to go to Manly Honda in Santa Rosa. I'm sure there It helps that if you need help with your Honda, you go to Honda and if you go to Honda, you need to go to Manly Honda in Santa Rosa. I'm sure there a lot of good service advisors at Manly but I was paired with Jose Rocha. What a great and personable guy who knew his business of service. I brought the car in, the problem was diagnosed, they ordered the part, I took it in on Wednesday and had it back Thursday morning. VIOLA!!! ALL fixed. More

Friendly & Upbeat It was a pleasure dealing with "Ted" at the service center - especially so early in the morning. He was professional and personable at the same time. It was a pleasure dealing with "Ted" at the service center - especially so early in the morning. He was professional and personable at the same time. He knew all the answers and was helpful in getting me a shuttle to my place of employment in a timely manner. More

service appointment Very welcoming and friendly, thoughtful, helpful. Timely and thorough. Thank you, Rickie! We expected the service to take all morning and were surp Very welcoming and friendly, thoughtful, helpful. Timely and thorough. Thank you, Rickie! We expected the service to take all morning and were surprised to hear that the car was ready by 10:30! It was ice to have the car brought around to the door instead of having to walk to the back of the lot to get it! Great service! More

Free oil change I took my car there because there was a factory recall, an airbag issue. At the same time I received an email telling me they would give me a free oi I took my car there because there was a factory recall, an airbag issue. At the same time I received an email telling me they would give me a free oil change. I figured kill two birds yada yada. Got there and was told the oil change was not free, just discounted. Here is the email I was sent- "It's been over 24 months since your last service visit at Manly Honda and we would like to see you back. We miss you! If there is any reason that you have not returned, please let us know. We would like to show you our expertise! If you schedule service online for your 2010 Honda INSIGHT within 30 days of this email, you receive a complimentary oil change. HURRY IN THIS IS A VERY LIMITED TIME OFFER." Seems pretty straightforward. COMPLIMENTARY not discounted, oh well More