7,677 Reviews of Manly Honda - Service Center
great service I bought my first car from manly about 15 years ago a used civic. I have since purchased two more used and one two new cars, I will continue to use ma I bought my first car from manly about 15 years ago a used civic. I have since purchased two more used and one two new cars, I will continue to use manly for all my car needs. More
Great and professional Last time I had an oil change at Honda, it took almost three hours. This time was was less than an hour and a half. There is a shuttle service that is Last time I had an oil change at Honda, it took almost three hours. This time was was less than an hour and a half. There is a shuttle service that is also available for you if you choose to use it. Ted Krupinsky assited me in and was very professional and friendly. I had a really good experience this time and service was overall excellent. More
Long wait It was probably my mistake to wait as it was only supposed to be 1 1/2 hours. I wonder if I hadn't gotten up and asked about my vehicle if I would sti It was probably my mistake to wait as it was only supposed to be 1 1/2 hours. I wonder if I hadn't gotten up and asked about my vehicle if I would still be there. People came and went and mentioned they were busy but I had an appointment at 9:45 and they logged me out at 1:17. People that just dropped in came and went. I hadn't eaten so heard that there were snacks but I guess they aren't replenished after 11? Overall wasted day. More
unnecessary "Extras" added The overall experience was OK. Just not happy with the extras! Needed an "A12" service on Pilot (replace engine oil, rotate and check tires, replac The overall experience was OK. Just not happy with the extras! Needed an "A12" service on Pilot (replace engine oil, rotate and check tires, replace air filters and inspect timing belt). They managed to sneak in 3 extras. I signed it, I just didn't see it, so that was my bad. An engine oil additive, some air system deodorizer, and some unknown Manly Advantage. I am still waiting to hear what the advantage is. The extra were at least $50 extra. Moral of the story, look carefully at a detailed breakdown of all the costs up front. Update: the dealer credited back the extras to my service account, so I am happy about that. In the end I will return for my next service, but I will keep a close eye on the charges, and make sure I understand each one. More
Very efficient and friendly service I was waited on timely and service was timely. Ted was very friendly and informative, but I wish that he wore a name tag. He introduced himself, but, I was waited on timely and service was timely. Ted was very friendly and informative, but I wish that he wore a name tag. He introduced himself, but, with my poor memory, I had forgotten his name when he called me to tell me that my car was ready. More
Oil change and check on a oil leak Great service and prompt communications. My suggestion is that the Manly DS charge should be explained before the customer pays the bill so they unde Great service and prompt communications. My suggestion is that the Manly DS charge should be explained before the customer pays the bill so they understand that it's offset by lower labor charges. More
Always excellent! Jose exemplifies what excellent customer service is all about. The repairs are always completed correctly. I have never had to go back to Manly Honda Jose exemplifies what excellent customer service is all about. The repairs are always completed correctly. I have never had to go back to Manly Honda Service to repair a repair. Keep up the great work! More
Great service I was able to get a same day appointment for my car to get detailed. It can be difficult for me to make appointments since my work schedule rotates ev I was able to get a same day appointment for my car to get detailed. It can be difficult for me to make appointments since my work schedule rotates every week. My car looked great afterwards. More
The Best Service I have ever had Manly has always done an excellent + job for me. Bill has always listened to my problems and come up with a cost effective solution. He never tries Manly has always done an excellent + job for me. Bill has always listened to my problems and come up with a cost effective solution. He never tries to oversell me on things that I didn't need. He makes sure my Honda is properly fixed and my problem has been solved. I used to believe that going to the dealer for service was over priced and unnecessary but Bill and the other service advisers have always been great to deal with. I have been going to Manly for at least 10 years and have always received outstanding service. Thank you, Bill and all of the other service advisers that have helped me. P. S. I come from Lake County so it is a 75 mile trip but well worth it. More
Best place to take your Car Fast and friendly customer service! Fast and easy to schedual service The experience was great and my car was finished very quickly and nicely don Fast and friendly customer service! Fast and easy to schedual service The experience was great and my car was finished very quickly and nicely done. More