Manly Honda - Service Center

Airbag recall Manly Honda fit me in as soon as possible for the airbag recall [even though Honda, the parent company, took forever to get the recall out to custome Manly Honda fit me in as soon as possible for the airbag recall [even though Honda, the parent company, took forever to get the recall out to customers.] Jose was personable, helpful, and explained everything.... Also had the battery changed in one remote since it died and had all three remotes keyed together - they all work now - so convenient. Thanks!! The service was also done in the 2 hours promised. The most important sign of a classy, service oriented management is that we had bought extended service coverage in 2007 when we bought our Fit Sport. When this company folded, Manly gave us a credit for the full $1600 we spent. Amazing!!! We bought 4 new tires from Manly last year with this credit. Thanks so much, Katherine Myers More

Best Customer Service Person Hello, I have always been hesitant to come to a dealership for service because of price. Honda was amazing! Great service and Bill Petty is the Hello, I have always been hesitant to come to a dealership for service because of price. Honda was amazing! Great service and Bill Petty is the best Service Rep in Honda! Thanks for the great work and I will see you next time! More

Recall Repair I was able to take my car in for a recall repair free of charge and had a good experience (although the repair for the passenger air bag inflator was I was able to take my car in for a recall repair free of charge and had a good experience (although the repair for the passenger air bag inflator was completed, the passenger air bag light consistently still lights up as "off" while I drive…which doesn't seem right at all………). Jose was great. Justin succeeded in making me want a new car. The shuttle was only a 20 minute wait. Except for the air bag light saying "off" I am happy. More

Expectations Exceeded! This was my second visit ever to the service center.I had to get my tire replaced.I was extremely satisfied with my last visit.Ted helped me this time This was my second visit ever to the service center.I had to get my tire replaced.I was extremely satisfied with my last visit.Ted helped me this time and once again my mind was blown by the helpfulness and care displayed by the people who work here.Thank you so much! More

Warranty service thorough and complete I brought my Honda to Manly because tire pressure indicator was lighting every 2 months or so on new tires. First visit: inspected (no leak found), ad I brought my Honda to Manly because tire pressure indicator was lighting every 2 months or so on new tires. First visit: inspected (no leak found), adjusted pressures, established baseline. Second visit: determined 1 tire had an issue, tested in water and found problem after 20 minutes, ordered part. Third visit: installed part. CSR contacted dealer where purchased 2x during this process and worked the warranties. Great teamwork between CSR and Tech! Comfy waiting area, ride service to nearby retail area, they vacuumed the car - very positive experience despite the 3 visits required to get the job done. Compliments on the great service. More

Good customer service Manly Honda told me they would need to confirm the source of my Accord's problem in order to determine if there was a warranty that would be applicabl Manly Honda told me they would need to confirm the source of my Accord's problem in order to determine if there was a warranty that would be applicable. They did so in a timely manner, repaired the car, had a spacious and clean waiting area with actual newspapers to read, and the car was ready before the estimated time. Friendly staff. Competent car workers. Pretty good coffee. More

Excellent Customer Service Bill Robertson took such good care of me (& my car!). He explained everything to me in detail, and he watched my car (when it needed an extra, unantic Bill Robertson took such good care of me (& my car!). He explained everything to me in detail, and he watched my car (when it needed an extra, unanticipated repair) and made sure that the repairs & service were done in a timely manner. I have an older (2004) Honda Civic. I always feel that it is safe & in good repair because I have it serviced at Manly. More

Relief Its a relief to go to a car dealer you can trust to tell you the truth. Being a woman who knows nothing about engines, you can be taken advantage of Its a relief to go to a car dealer you can trust to tell you the truth. Being a woman who knows nothing about engines, you can be taken advantage of. I feel Manly is a trustworth business. Also all the people are very friendly and nice More

Outstanding personalized service As usual, a very considerate service advisor, Bill Robertson, took control of a difficult situation and resolved it. Thank you Bill for being the bes As usual, a very considerate service advisor, Bill Robertson, took control of a difficult situation and resolved it. Thank you Bill for being the best. More

2005 Accord V6 LX Bumper-to-Bumper Service Decided after more than ten years of driving (112K+ miles) without any maintenance beyond oil servicing to have our Accord looked over for any needed Decided after more than ten years of driving (112K+ miles) without any maintenance beyond oil servicing to have our Accord looked over for any needed repairs. Santiago Pizano noted all the squawk items I listed--some minor, some of more concern, and then went to work. Within two hours received a phone call from him about everything the mechanics had found. I agreed to his recommendations and Santiago put things in motion. He did an excellent job of keeping me informed as to the progress of the maintenance and repairs, emailing updates as required. I even added a couple of things at the last minute and still received the car on date and time agreed upon. Just excellent start to finish. Good for another 100K+. Highly recommend Manly Honda service. More