Manly Honda - Service Center

Air Bag Recall I recently bought a 2005 Honda Civic from a private one owner. In the glove box was the recall papers for air bags, I was recommended to Mr. Krupinsky I recently bought a 2005 Honda Civic from a private one owner. In the glove box was the recall papers for air bags, I was recommended to Mr. Krupinsky from Nick Cone to have this serviced; in our discussion and during the repair of airbags, the right and left front seat belts were found to be worn and defective> Mr. Krupinsky promptly informed me that this was also under warranty. My sincerest thanks for the input and professional atmosphere! Anthony Lana More

slow service Every time I've brought my car in for service (maybe 4 times now) it has taken way too long for the department to complete the job. This time it took Every time I've brought my car in for service (maybe 4 times now) it has taken way too long for the department to complete the job. This time it took a half hour + to get checked in and the shop adjacent to the department was almost empty?The prior service took long and they also left out a service? More

air conditioning My air conditioning was not working. I decided to wait in their comfortable waiting room until the work was done or diagnosed. They estimated 1.5 hour My air conditioning was not working. I decided to wait in their comfortable waiting room until the work was done or diagnosed. They estimated 1.5 hours which was very close. They found that the schrader valve was broken and replaced it. Diagnosis and repair cost $202. Mr. Ted K.was my service advisor and answered all my questions. Every staff person I met was good natured and helpful. More

Unfortunate mix-up I came in for a regular 50K service - it was meant to take about an hour. After waiting for 2 hours, I went to the service rep to check on my truck. I came in for a regular 50K service - it was meant to take about an hour. After waiting for 2 hours, I went to the service rep to check on my truck. It was sitting in the parking lot, and seemed like it had been done for a while. The rep went and checked on it, since he hadn't received the paperwork, and over 30 minutes later, came back to me telling me that another customer had taken my vehicle's keys by mistake. The rep and his manager offered me a rental while they resolved the issue, and comped me on the service. More

Was great but The gentleman,Ricky, who helped me was absolutely great. Very professional and great at explaining and answering my questions. However, I made my ap The gentleman,Ricky, who helped me was absolutely great. Very professional and great at explaining and answering my questions. However, I made my appt weeks ago, stating I needed a new key made and asked for a call back. A gentleman by the name of Nick called me back and stated that they could make me a key no problem and what I needed to bring to make that happen. I did my part, but he did not. He failed to order the key with parts and so when I came for my oil change and 2 recalls (4.5 hr appt), I was unable to get the key made and am now back here now, waiting again! More

Very professional service I brought my 2006 Honda Civic in to the Service department for several issues. The service technician when I came in was very patient and listened to I brought my 2006 Honda Civic in to the Service department for several issues. The service technician when I came in was very patient and listened to my needs. He even repeated back to me what I had said once he input the concerns into the software. Once work began on my vehicle I was kept in contact by Nick, who routinely contacted me during the process to advise me of the situation and to get approval to go forward. He was very clear regarding the expected costs involved. I had brought my vehicle into Manly on a Saturday afternoon with no guarantee that the work could be completed on Monday other than a promise to get an evaluation if the schedule allowed. Not only was the evaluation done by mid morning Monday but all of the repair work was completed before end of business Monday. I am very happy with the service I received and will continue to use and refer Manly Honda. More

Pleasant and efficient. Love that you have agents of different ages. I am 72 woman and sometimes the young ones talk too fast and are eager to impress. Love that you have agents of different ages. I am 72 woman and sometimes the young ones talk too fast and are eager to impress. More

Oil change My advisor was Mr Bill Robertson which I can not say enough about his professional manner and his knowledge. I was very pleased with him. My advisor was Mr Bill Robertson which I can not say enough about his professional manner and his knowledge. I was very pleased with him. More

Service App't Nick is the best service advisor, always goes above and beyond! He is the reason I keep coming back to Manly Honda and am pleased! Nick is the best service advisor, always goes above and beyond! He is the reason I keep coming back to Manly Honda and am pleased! More

Tire Light Issue My 2014 Honda Accord has had an issue with the tire pressure light periodically. So when it came on recently, I turned it off. It kept coming on, so My 2014 Honda Accord has had an issue with the tire pressure light periodically. So when it came on recently, I turned it off. It kept coming on, so I saw Bill Robertson at your service department. He asked one of your valet's to check the tire pressure and record it on a card so that we could monitor if the light continued to come on. Well, this time there was a nail in the tire. Bill took care of everything while I waited and was extremely professional, courteous and thorough. He was pleasant and understanding. Thank you for the great service. More