Manly Honda - Service Center

Pot Hole Ruined My Day - Manly Saved It! Hit a deep pothole that destroyed my right front tire. When I limped into Manly on the spare, they fixed me right up . . . and it was covered under wa Hit a deep pothole that destroyed my right front tire. When I limped into Manly on the spare, they fixed me right up . . . and it was covered under warranty. Cost to me . . . zero. Go Manly! More

Beautiful & Clean Service Area completely inviting I was impress on how Clean and beautiful the service area is. My service adviser Rickie was professional and kind. He directed me to the right peopl I was impress on how Clean and beautiful the service area is. My service adviser Rickie was professional and kind. He directed me to the right people and really took great care of me and my car. I was in and out of there no problem More

Service Advisor who looks out for me and my car! Bill Robertson is a Service Advisor I trust and feel he is on my side to get my car serviced in a quick, convenient manner; which is great for both me Bill Robertson is a Service Advisor I trust and feel he is on my side to get my car serviced in a quick, convenient manner; which is great for both me and Manly Honda. He looks out for and anticipates the service needs that can be grouped together to save money. I am cost conscious and Bill works with me for my convenience and the best deal and service. He is great to work with and I am totally satisfied with his attention to detail and keeping my Accord in great running shape. Patricia L. More

Too Busy The service experience is like a Dr. Phil session; You check in with the receptionist, and are told to have a seat in the waiting area. This waiting The service experience is like a Dr. Phil session; You check in with the receptionist, and are told to have a seat in the waiting area. This waiting area has a cooking channel playing loudly from a big screen TV, while children play and dogs roam. 20 -25 people, all waiting to be seen, enjoy coffee and snacks on a community couch. Your Therapist will come and find you, and conduct the initial review with you on the couch. When your work is complete, they return for more "on couch" therapy. I would like to go back to the business side of car repair! See me at the time I have reserved, deal with my vehicle, and I am in and out quickly. My service writer was great, but way too busy. I called twice to discuss my repair, neither call was returned. The ipad interview won't print, causing him to retype everything into his desktop computer. Price was high. More

Misinformation I bought my car at your dealership 3 years ago. Called to make an apt. To check my breaks. Service, customer service said it is free to check. I come I bought my car at your dealership 3 years ago. Called to make an apt. To check my breaks. Service, customer service said it is free to check. I come in and my apt is not noted, fine they get me in. I ask them to reset my Bluetooth since my phone has not been working and they tell me $75 and that the check will be $30 for breaks. I have a 120,000 mile warranty and I was told they were closed and they couldn't check on that so I told them not to do the Bluetooth and not check for software update. WHAT, I bought my car there and it should be in the system. Customer service also misquoted service charge and cost of both front/back break pads and as far as I'm concerned if you get the service done there the $30 should be waived. I will as in the past go to the South Bay and get any service that is needed in the future. Also I really don't like a service rep exaggerating the situation. I've driven hondas for years and a warning screech happens when they are under .25 so that you don't ruin your rotars, so I find it hard to believe that they would tell me they were worn to 0. I've done my own break pads for 20 years so I know a thing or 2 about cars etc. The service rep seemed to act like he didn't know what I was talking about. Other than that the rep was nice pleasant and job was completed quickly. More

Service Staff is very nice, efficient and do a great job in servicing my Civic. Shuttle staff very friendly making sure I got taken care of if I needed a ride Staff is very nice, efficient and do a great job in servicing my Civic. Shuttle staff very friendly making sure I got taken care of if I needed a ride although I didn't on this visit. Receptionist on top of their customer service. More

Service Appt. - no hassles ! Routine service ( and recall work) so easy and done in a very timely manner ! Also purchased floor mats which were installed. Ted was friendly, poli Routine service ( and recall work) so easy and done in a very timely manner ! Also purchased floor mats which were installed. Ted was friendly, polite, knowledgable, and efficient ! Thank you ! More

Great Sean was great this is my second vehicle with him I would recommend friends and family to him . Was fastest car deal ever was in and out Sean was great this is my second vehicle with him I would recommend friends and family to him . Was fastest car deal ever was in and out More

Considerate Care The Honda service center does an excellent job. Ted, especially, is very considerate and personable. He tries very hard to make sure that the car is The Honda service center does an excellent job. Ted, especially, is very considerate and personable. He tries very hard to make sure that the car is in its best condition, helping to protect our investment. He is very clear with his communication and the service team was fast, but thorough. I am glad to have my truck serviced at Manly. More

Always Great Service I have been bringing my cars to Manly Honda for service for 16 years and have been extremely happy with all aspects of the experience. The service adv I have been bringing my cars to Manly Honda for service for 16 years and have been extremely happy with all aspects of the experience. The service advisors are knowledgeable and friendly. They go over all the details of your service to let you know what to expect. My current Honda has 230,000 miles on it and still runs great! I give credit to the service team at Manly Honda. More