Manly Honda - Service Center

B1 servicing I was able to drop my car off early, get a ride to where I needed to be and my car was ready when my class was over. Service has been good whenever I I was able to drop my car off early, get a ride to where I needed to be and my car was ready when my class was over. Service has been good whenever I take my car there. More

Best customer service My Honda was in for a recall and I met Bill Robertson, Service Advisor, this morning for check in. As a previous Director of Human Resources, this is My Honda was in for a recall and I met Bill Robertson, Service Advisor, this morning for check in. As a previous Director of Human Resources, this is "your guy" for 110% positive customer service. My car was brought up to current specifications; the girls at the reception area were delightful - giving a briefing on cappuccino making and then coming back around in the waiting area to make sure everyone was taken care of and if they could assist in anyway with beverages. I could not believe it! When I am ready to purchase another Honda this will be my "go to" dealership. Happy customer, Victoria Wickert More

Honda Pilot Service Emailed David Ashby the day before requesting routine service. In addition, I required windshield wipers replaced and vibration while braking. He resp Emailed David Ashby the day before requesting routine service. In addition, I required windshield wipers replaced and vibration while braking. He responded in within the hour with a we'll see you tomorrow. Arrived at 9:00am, they were ready and eager to help. They offered rental car or shuttle service, but I decided to wait. The waiting area was big enough to accommodate lots of guests. Provided a variety of coffees and fresh baked cookies and pastries. They time flew by with great amenities. My estimate was very accurate and explained thoroughly. They time of completion was also very good. I received my car with a thorough explanation of the work completed. Overall, Mr. Ashby was positive and clear with the services provided. Ashby is 5 star! Thank you More

A little more timely. As a service customer, I am required to make and keep an appointment. It doesn't seem that Manly has the same commitment. I arrived early for my 9:3 As a service customer, I am required to make and keep an appointment. It doesn't seem that Manly has the same commitment. I arrived early for my 9:30 am and it was almost 10:00 before I was even checked in, let alone any work started. I feel that at least someone should check me in even if the actual work doesn't start right away. I felt like they had forgotten me. All that said still a great dealership and one I have been going to for many years and will continue to. More

honda civic excellent and friendly service and always helpful to make your time there easier. Great service and sales team and always willing to go out of their w excellent and friendly service and always helpful to make your time there easier. Great service and sales team and always willing to go out of their way to help you More

Service Oct 2016 Honda service enter has always been great. We have observed, however, a very chaotic and unorganized atmosphere since the move back into the renovate Honda service enter has always been great. We have observed, however, a very chaotic and unorganized atmosphere since the move back into the renovated location. The last three services have had blips ( shuttle, not reading prior service history, poor time management) which have been less than expected. Our comments are not directed at any specific SA, rather the overall experience. Appears that the volume of work is not consistent with your capacity. More

Great walk-in experience Service agent Ted was great. I was a "walk in" (no appointment), but I dropped my van off, caught a shuttle ride to work, and by mid-afternoon my tire Service agent Ted was great. I was a "walk in" (no appointment), but I dropped my van off, caught a shuttle ride to work, and by mid-afternoon my tires were replaced, balanced, and aligned; oil changed and fluids topped off; and new wiper blades installed. Great work. More

Long time Relationship This is our second Honda from Manly Honda. Had to take auto in for a software update for Transmission. Wife rook the shuttle after driving off and it This is our second Honda from Manly Honda. Had to take auto in for a software update for Transmission. Wife rook the shuttle after driving off and it got her to work on time. Auto was ready by noon. Good experience. More

Routine service Appointment made in timely fashion due to a scheduled trip the next day. Work done on time in addition to a recall item I was not even aware of at th Appointment made in timely fashion due to a scheduled trip the next day. Work done on time in addition to a recall item I was not even aware of at the time. More

Routine Maintenance Great friendly and fast service! Very pleased with the work and service done to my car. I recommend to all Honda owners to take their vehicle to the d Great friendly and fast service! Very pleased with the work and service done to my car. I recommend to all Honda owners to take their vehicle to the dealership for an excellent performance More