7,671 Reviews of Manly Honda - Service Center
Great people and a great experience! I bought my first Honda at Manly and I've really had the best service all around. Everyone in the Service Department is just the best. I live in San R I bought my first Honda at Manly and I've really had the best service all around. Everyone in the Service Department is just the best. I live in San Rafael and and I will absolutely go out of my way to have my service done at Manly Honda whenever possible. More
Second time of bad work First time with the new car bought at Manley: workers broke artwork in my car and just left it. Second time, some helpful staff, but work on a door ha First time with the new car bought at Manley: workers broke artwork in my car and just left it. Second time, some helpful staff, but work on a door handle recall suddenly needed. Why wasn't I notified by email? One hour diagnostic scheduled on another part turned into all day. And there was corrosion in the doors! Then the door lining wasn't snug to the door frame, and I can't fix it unless I take the whole thing off. Now, I need to go in yet again. Plus, And without my permission they changed the license plate holder to a message I don't want-- a silly thing, but not one I wanted. Ask, will you!?! Who is doing quality control on every aspect of the job? How can I recommend you when you keep disappointing me? More
Great service Ted was awesome. I was greeted and helped promptly. I was only there for a minor service, but was treated like a VIP. I will be back for all of my ser Ted was awesome. I was greeted and helped promptly. I was only there for a minor service, but was treated like a VIP. I will be back for all of my service needs! More
service dept. Jess was very helpful and kind. He explained to me about the oil change and changing the air filter. He also answered several of my questions about se Jess was very helpful and kind. He explained to me about the oil change and changing the air filter. He also answered several of my questions about service and parts. Thank you Jesse! More
Good service but do they know who you are? Service is good but a bit pricey. My only issue is that they don't keep you history very long and when your in a pinch and really need a favor you're Service is good but a bit pricey. My only issue is that they don't keep you history very long and when your in a pinch and really need a favor you're just another customer. I have been going to Manley since around 95. Last month my daughter's 2000 Accords airbag light came on again. 9 months earlier I spent 1k on a new computer for the air bag system. She was home from college for about half a day and they would not squeeze in an appointment so now she drives around with the system not working very well. She is in Oregon. So now I have to get her to take it to a dealer up there and if the computer is bad again there is no warranty. I left the service manager a voice mail and he never called back. I would think that after 21 years of service business and several cars they could have done me one favor. More
Professional Sevice Center! Always a dependable and honest Service Center! I have had had two Honda I desserts and will always use Manly for my serving needs. Service Reps are al Always a dependable and honest Service Center! I have had had two Honda I desserts and will always use Manly for my serving needs. Service Reps are alway wonderful people to deal with in any situation. More
Excellent Service! I've been having an on going issue (pinging/rattling noise) with my car & yesterday it was finally resolved! I received excellent customer service fr I've been having an on going issue (pinging/rattling noise) with my car & yesterday it was finally resolved! I received excellent customer service from Bill Robertson - he went above and beyond to ensure that I was taken care of. It's been a frustrating problem for all to solve, but they did it yesterday! More
Very satisfied Janell was very attentive to the needs of people. Keep her!! She represents your company in a fine manner. We love our Honda Accord. Amen Janell was very attentive to the needs of people. Keep her!! She represents your company in a fine manner. We love our Honda Accord. Amen More
Great My visit was quite streamlined, efficient, and I especially appreciated the shuttle service which was tailored to my needs regarding timing of my car My visit was quite streamlined, efficient, and I especially appreciated the shuttle service which was tailored to my needs regarding timing of my car work. More
Outstanding service at Manly Honda. Bill Robertson is an outstanding Service Consultant at Manly Honda. I have worked with him for years, and Manly Honda shines from his authentic presen Bill Robertson is an outstanding Service Consultant at Manly Honda. I have worked with him for years, and Manly Honda shines from his authentic presence with his customers, and his keen ability to explain the Service performed. Bill has always gone above and beyond what is needed in a very timely and efficient manner with his entire team in order to provide excellent service on my car. I trust him, and I feel a great sense of relief knowing that my old Blue Honda is still running great!! Thank you Bill Robertson!! More