7,478 Reviews of Manly Honda - Service Center
Great Experience I had a recall for my car and my process was easy. I was given a loaner car for my appointment and the gentleman, Jess Prestidge, was awesome and fini I had a recall for my car and my process was easy. I was given a loaner car for my appointment and the gentleman, Jess Prestidge, was awesome and finished early. More
Got new tires and had some problems checked My service rep.,Nick, was very polite, patient, and explained things well and had great eye contact. I feel that I am dealing with honest people at Ma My service rep.,Nick, was very polite, patient, and explained things well and had great eye contact. I feel that I am dealing with honest people at Manley who I can trust to take good care of my 2007 Honda Fit which I purchased there in 2006. More
Bob Bradbury I have always gotten the best of service and advice from Manly's Service Dept. My family has been going there for fifteen years and will continue to g I have always gotten the best of service and advice from Manly's Service Dept. My family has been going there for fifteen years and will continue to go there. More
Customer Service Hugo Mendez was so nice and very helpful when I needed a rental while my honda was being serviced. He gave me excellent customer service. Hugo Mendez was so nice and very helpful when I needed a rental while my honda was being serviced. He gave me excellent customer service. More
The parts department is awesome! Miguel was awesome! He replaced my wiper inserts today while it was pouring outside! What a trooper! Great customer service here. I'll be coming back Miguel was awesome! He replaced my wiper inserts today while it was pouring outside! What a trooper! Great customer service here. I'll be coming back for sure. More
Fantastic Service Department Jesse took amazing care of me from first phone call to service finish. It was the first service on my 2015 Fit. He was patient with my calls, helped Jesse took amazing care of me from first phone call to service finish. It was the first service on my 2015 Fit. He was patient with my calls, helped me get a loaner car and even checked in with me when I had a question about a dashboard light. He went above and beyond. The service department is incredibly clean and professionally run. Even though it is farther from my home than other dealerships, I will stick with Manly. More
Great Customer Service I called ahead and had the parts department put wiper blade inserts aside for my Honda Civic (2007). I arrived and walked right in, was helped right I called ahead and had the parts department put wiper blade inserts aside for my Honda Civic (2007). I arrived and walked right in, was helped right away and the parts person came out to help me put them on. It was over in just a few minutes and I was on my way. The new blades work great! More
Unscheduled service For the second time in the last couple weeks my 1990 Honda Civic would not start after being parked for more than a few days. Both times there was no For the second time in the last couple weeks my 1990 Honda Civic would not start after being parked for more than a few days. Both times there was no obvious cause -headlights not left on, dome light and trunk light not left on. Called Manly Honda and was told I could bring the car in or have it towed in, if necessary, as soon as feasible. The service department was obviously very busy when I arrived, but they took my car in right away, fixing it (replaced battery with applicable warranties) and checking the car for any faults that would cause an unnecessary drain on the battery. I have been having my car serviced at Manly Honda for a number of years and have always found them to be friendly, helpful, efficient, and fair. Plus, the new building is beautiful and the waiting area for customers very comfortable. The coffee/hot drink machine is extraordinary. More
Excellent Customer Service and Modern Facilities Went to Manly Honda to get the recalled airbags replaced on my 2011 Element. The Service Center was well organized, modern, and efficiently run. How Went to Manly Honda to get the recalled airbags replaced on my 2011 Element. The Service Center was well organized, modern, and efficiently run. However what really impressed me were the politeness and the professionalism of the service advisers (and everybody else I met at the Service Center) during this visit. We own four Honda's and have seen quite a few dealer service centers across CA. I would rate Manly Honda the best within our experience for the reasons given above. Two persons I would like to single out for exceptional customer service are Irving Ceballos and the shuttle driver Carlos. More
New facility, new ways to make the service experience easier From begining to end the experience was great. Bill Petty was my representative and was professional and easy to work with. Since my service was to From begining to end the experience was great. Bill Petty was my representative and was professional and easy to work with. Since my service was to take more than 4 hours.. He arranged for a car for the afternoon so I could do so shopping since I live 45 mintues away. He kept me up to date and got my car serviced and answered whatever questions I had. And the new coffee machine....wow. Petty even helped me unload my car of stuff I had bought from my rental car to mine. EXCELLENT SERVICE BY MR. PETTY., More