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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,469 Reviews

7,469 Reviews of Manly Honda - Service Center

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November 17, 2014

Two men at parts dept. are awesome Mike and Patrick at Manly Honda parts dept. are the best. They gave me great service. They were friendly, helpful, and took the time to show me how More

by brettgripe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Patrick
August 23, 2013

I was getting my 2001 Civic serviced there on 8/17/13. When I called later in the day, Greg in sales answered the phone. When I told him my name and make of my car to get to the service department, I was More

by LeslieCenter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Eccles
October 17, 2012

Had my pilot towed in after radiator leaked. Still under warranty should be no problem right? Wrong they told before they even looked at it that they will not warranty a rock. Of course it was a "Rock". Als More

by rmcmahon131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noey
August 24, 2011

Bought my Accord from John Peck here 2..5 years ago. LOVE the car & have been surprised by the help & efficiency of the dealership for my yearly services. Never liked a dealership before! chc More

by ccarollo324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krupinski
June 27, 2011

Service to my Honda was simple, quick, and thorough with a happy ending. It turns out that it might have been operator error. The battery tested good, there were no parasitic loads, and the aux power outlet More

by VernBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Bill Robertson
April 09, 2011

You can check my visit this morning. I live in an area that has a lot of dirt and gravel roads. I can not justify repaing this car with the serious design flaw that you repair staff is well aware of. The More

by Rowbear09
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
service
Apr 27, 2011 -

Manly Honda responded

I'm sorry that you feel there is a design flaw with the A/C refrigerant condenser on your Honda Fit. As I'm sure you understand there is only one facet of your complaint that I can address, I'm not an engineer and have no control over Honda's design and manufacturing process, however I do sympathize with your issue. I apologize for any inconvenience you may have experienced and want you to know that we at Manly Honda will continue to strive for your satisfaction in all aspects of your ownership experience. J.D. Dantzler General sales manager

February 19, 2011

Auto Dealerships have a poor reputation. Manly Honda changed my mind. I met with Bill Robertson to service my Honda Odyssey. He was friendly, courteous, professional and walked us through the process wi More

by edfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson, Service Advisor, Bill Robertson
December 23, 2010

I have had my car serviced at Manly Honda since I purchased it there. I have never found another dealer to be as honest and helpful as Manly. All the service team has been courteous , helpful, knowle More

by baldwinj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave
February 22, 2006

Told the service guy that I needed the "correct" s2k oil filter, and they assured me that they would "of course" put it on. Then I got the car back and noticed that it was the incorrect fi More

by paulgc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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