Manly Honda - Service Center

Poor service, they gave “complementary car wash” car didn’t even get cleaned. Representative who helped was not knowledgeable and didn’t care to address concerns. didn’t even get cleaned. Representative who helped was not knowledgeable and didn’t care to address concerns. More

I love my Honda and I’m thankful that u fixed it so quickly!!!thank you quickly!!!thank you More

Very quick and a very easy process to do. Very thankful for the service provided Very thankful for the service provided More

The staff is great the work done is also great and it’s done in a timely fashion, I have no complaints! done in a timely fashion, I have no complaints! More

I find the place clean and can rest while waiting. Staff are attentive, friendly, courteous and very welcoming. Staff are attentive, friendly, courteous and very welcoming. More

My experience was very poor. To get a simple repair done -- replacing dashboard lights -- it took three visits to Manly. Once Manly had finished, the backup camera on my dash d To get a simple repair done -- replacing dashboard lights -- it took three visits to Manly. Once Manly had finished, the backup camera on my dash did not work. Manly tried to solve the problem, but I was told they could not find any issues. I took the car to CarTunes, who had installed the camera, and they found the problem immediately. To fix the problem cost me $150, and Manly reimbursed me that amount because they had inadvertently disconnected a cable. Then it took me approximately 5-6 weeks to be reimbursed by Manly, and I had to contact the service advisor three times to be sure I got the refund. More

Es el mejor lugar para encontrar un carro muy amable todos en especial José gracias todos en especial José gracias More

A CLASSIC DEALERSHIP SERVICE CENTER HORROR STORY I avoid dealerships if I can for this very reason: upselling. However, in this situation I was told to bring my car in to "re-set my radio" after avoid dealerships if I can for this very reason: upselling. However, in this situation I was told to bring my car in to "re-set my radio" after a blown main fuse during a battery swap on my 2013 Honda CRV I brought the car in Thursday morning at 7am. Transportation was provided via Lyft. I got a call at 11am telling me I needed a new radio. I replied, "Fine. Send me a Lyft and I'll pick up my car until the part arrives." The service advisor, told me, "Sorry, you are too far away. We have a 30 mile limit. Sorry I didn't tell you that before." After trying both Uber and Lyft to no avail (no drivers available) I resorted to knocking on doors in Oakmont until I found someone who could drive me to the dealership. When I arrived, she recommended I leave the car overnight as a replacement radio was available and would arrive the following day (Friday). Quote, "If you leave it overnight, we can have the radio installed by 11am." Ok. Sounds good. So, I took the loaner car and went home. Friday: I started calling at 11am. Was given the complete runaround, zero information on the status of my car. Third phone call, another rep finally found my service advisor and put her on the phone. Very polite, said she would research and get back to me, that she didn't even know if the radio had come in that morning's parts delivery (what ??!!) - then, more silence. I gave up and drove to the dealership demanding my car back. I was furious. A service manager tried to calm me down, to no avail, I felt like I was being played. He promised me there would be no charge for the "diagnostic" ($210) or the "loaner car" ($35/day) - THERE BETTER NOT BE !!! In sheer and utter frustration, a friend and I began looking at the fuses as that was the most logical place to start. Voila !! I didn't need a new radio. It was just a blown audio fuse that happened to have its replacement in the fuse box itself. Zero cost. I am appalled and disgusted. This experience has absolutely played into every single stereotype about Service Centers in dealerships. More

Excellent people and knowledgeable. The guy at the counter. The service people did a great job. I was in and out of there in a decent amount of time and I love that your company has pul The guy at the counter. The service people did a great job. I was in and out of there in a decent amount of time and I love that your company has pulled it together. Three years ago wasn’t doing so good it seemed. Thank you! Thanks for making our local Honda dealer for years. Good again. More

Was quoted 1 price, but it cost more than that out the door. Okay Okay door. Okay Okay More