
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Outstanding Service Visit I regularly have my Outback serviced at MHAG. From oil changes and tire rotations or diagnosing any potential issue the staff at MHAG are wonderful, p I regularly have my Outback serviced at MHAG. From oil changes and tire rotations or diagnosing any potential issue the staff at MHAG are wonderful, professional, and most importantly fair. More
Outstanding! I had a wonderful purchase experience at Maple Hill. Jake has great communication, there was no pressure and no surprises. Everyone was easy to work w I had a wonderful purchase experience at Maple Hill. Jake has great communication, there was no pressure and no surprises. Everyone was easy to work with and very friendly! More
Audi Q5 repair I had an electrical problem, which was diagnosed and the part ordered. I was given a new appointment and will be given a loaner for the day when I co I had an electrical problem, which was diagnosed and the part ordered. I was given a new appointment and will be given a loaner for the day when I come in. That made it very easy to decide to complete this repair, and not worry about getting a ride home to South Haven. More
Always There When We Need You! We bought our first Hyundai from Maple Hill in 2006. That Sonata now has now gone 262,000 miles and continues to look and perform great, even after h We bought our first Hyundai from Maple Hill in 2006. That Sonata now has now gone 262,000 miles and continues to look and perform great, even after hitting a wayward deer recently. I think we may retire it at 300,000 miles, but who knows, maybe we will go for a world record. Our 2017 Hyundai Elantra Sport is just getting broken in at 72,000 miles, and has many years to run. You can't beat the dedication and service at Maple Hill, and Steve Nutt and the crew keep things humming. Thanks! Chris and Chuck Gibson More
No appointment for the second go around. Car was in for an oil change, the next day my wife noticed that there was oil on the ground and called. She was able to bring the car in directly. It Car was in for an oil change, the next day my wife noticed that there was oil on the ground and called. She was able to bring the car in directly. It turns out tech had doubled up on the drain plug gasket. Simple mistake, OK, but considering we are leaving on a road trip, potentially disastrous. Problem was corrected promptly and professionally. Thank-You. More
happy called Ed our salesmen about a email sent to us, he did very good for us got us exacty what we wanted and needed,thanks called Ed our salesmen about a email sent to us, he did very good for us got us exacty what we wanted and needed,thanks More
Outstanding customer service James DeYoung was the most amazing salesman I have ever encountered. (My father and brother were both car salesman) so I was pleasantly surprised at James DeYoung was the most amazing salesman I have ever encountered. (My father and brother were both car salesman) so I was pleasantly surprised at James calm, factual and supportive approach to assisting me with my new purchase! After the purchase he spent time going over all the details of operations for my new Forrester and the dealership and how the can be of assistance after the deal and for many years to come. I couldn't be happier and highly recommend James DeYoung! More
Happy Was able to schedule me in quickly for my cancelled appointment a couple days prior and didn’t have to wait long for service completion Was able to schedule me in quickly for my cancelled appointment a couple days prior and didn’t have to wait long for service completion More
Great customer service My experience was excellent starting with scheduling the appointment to interaction with service center personnel. Builds trust that the work perform My experience was excellent starting with scheduling the appointment to interaction with service center personnel. Builds trust that the work performed will be excellent as well. More
No appointment I thought I had made an appointment on line but when I got to Maple Hill I had not pushed the right button so they did not know about my service. The I thought I had made an appointment on line but when I got to Maple Hill I had not pushed the right button so they did not know about my service. They were very kind and said "no problem"! They did the service in less than an hour and saved me from having to return since I live an hour away. More