
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Consistent excellence Service department has always 1) provided excellent service; 2) been timely in scheduling appointments; 3) been proactive in addressing potential issu Service department has always 1) provided excellent service; 2) been timely in scheduling appointments; 3) been proactive in addressing potential issues; 4) GREAT to deal with, More
Always trying to be accomidating!!!! Need an oil change quick before an unexpected trip. Maple Hill got me in per request and got me out quickly. Love their service and the smiles on th Need an oil change quick before an unexpected trip. Maple Hill got me in per request and got me out quickly. Love their service and the smiles on their faces! More
Great at Detecting Issues In for a basic oil change. They detected a problem with the thermostat and also noticed the recall on the vehicle and took steps to order the parts n In for a basic oil change. They detected a problem with the thermostat and also noticed the recall on the vehicle and took steps to order the parts needed for both. In the past I had to bring issues such as recalls and the fact that my vehicle was not all wheel drive to other who did not pay as much attention. I have heard good things about the current team from others I work with who have had their vehicles serviced at Maple Hill as well. More
Great Experience Great service experience from a knowledgeable, caring staff (Steve Nutt). My car was serviced promptly at its scheduled time, and finished earlier th Great service experience from a knowledgeable, caring staff (Steve Nutt). My car was serviced promptly at its scheduled time, and finished earlier than than anticipated. More
Great Service! My 2019 Santa Fe has only 6000 miles, so this was my first visit to Maple Hill Hyundai for maintenance. I called and spoke to Steve, who was gracious My 2019 Santa Fe has only 6000 miles, so this was my first visit to Maple Hill Hyundai for maintenance. I called and spoke to Steve, who was gracious to work me into a very busy schedule 2 days later for an oil change, a tire rotation, and to remove wheel locks that were installed when the car was ordered. I was surprised when I drove into the service department for my appointment and I was greeted by Steve, by name (he had never met me!), and he took care of everything from there. He was respectful, friendly, and very professional. He also took time to introduce himself to my wife, who was impressed with his friendliness. The work was done on time, the car was washed, and the bill was much less than I'd expected. Overall, a great experience which I certainly appreciated! More
Awesome dealership Jon was so helpful and willing to go the extra mile in getting me the Atlas that I wanted. Overall great dealership. Will most definitely recommend Jon was so helpful and willing to go the extra mile in getting me the Atlas that I wanted. Overall great dealership. Will most definitely recommend this dealership to all my friends and family. More
Great! No Pressure! Jacob, the salesman was fantastic! He made the buying experience fun. No pressure. Purchase process was quick! Was able to test drive the car alone! Jacob, the salesman was fantastic! He made the buying experience fun. No pressure. Purchase process was quick! Was able to test drive the car alone! More
Very good follow up very good sales follow up and deliver expected car and price, delearshop need to improve on establishing a customer vehicle delivery area and not be e very good sales follow up and deliver expected car and price, delearshop need to improve on establishing a customer vehicle delivery area and not be exposed to the elements More
Steve Nutt is always spot on with his service. Good fast service and thorough explanation of services performed. Good fast service and thorough explanation of services performed. Good fast service Good fast service and thorough explanation of services performed. Good fast service and thorough explanation of services performed. Good fast service and thorough explanation of services performed. Good fast service and thorough explanation of services performed. 25 word minimum is begging. More
Very good. Clean facility, professional service techs, great waiting room and friendly crew. Performed services in a timely manner. Explained what services would Clean facility, professional service techs, great waiting room and friendly crew. Performed services in a timely manner. Explained what services would be needed, how long they would take and how much they would cost. Also comped air filter for misunderstanding of contact during service. More