Maple Hill Auto Group

Cedric made arrangements to service my vehicle which included pick up and return of my vehicle by Dennis Koole. Both associates were professional and friendly and made it effortless for me. Kudos to bot included pick up and return of my vehicle by Dennis Koole. Both associates were professional and friendly and made it effortless for me. Kudos to both of these gentlemen! Ben Masullo More

Very prompt in assisting us by answering questions, processing paperwork, explanation on vehicle controls and features. Great Service and pricing. processing paperwork, explanation on vehicle controls and features. Great Service and pricing. More

My car is BRAND NEW and only 6k miles and they still dared to suggest I needed a new cabin air filter. Disputable that this service center is trying to xxxxxxxxx their customers with overpriced filters dared to suggest I needed a new cabin air filter. Disputable that this service center is trying to xxxxxxxxx their customers with overpriced filters that are not even necessary. Clearly the technicians professional opinions cannot be trusted and they did the same thing to the autistic man in the waiting room ahead of me who didn’t no better and was charged $80 for a simple filter that can be purchased for $20 at any auto store and swapped out easily at home. More

Our visit to Maple Hill was for a recall on the transmission guide. The service department checked it out and everything was fine. They also did a software update and it took care of an issue that transmission guide. The service department checked it out and everything was fine. They also did a software update and it took care of an issue that we had since the vehicle was brand new. Everyone was very curious and informative. Thank you very much. More

They were fast and friendly. I got there early and got out early. Made my day! I got there early and got out early. Made my day! More

Great place to work with. Very knowledgeable and willing to help me find a vehicle to suit my lifestyle. Very knowledgeable and willing to help me find a vehicle to suit my lifestyle. More

Great service, great prices. I'm totally happy with my experience. I would definitely be recommending I'm totally happy with my experience. I would definitely be recommending More

I called before the appointment and stated that my partner was dropping off my vehicle. I made it clear that I wanted them to call ME the owner of the vehicle to pay over the phone because I was at wo partner was dropping off my vehicle. I made it clear that I wanted them to call ME the owner of the vehicle to pay over the phone because I was at work and didn’t want him to pay. When making the appointment I specifically stated I only wanted an oil change, tire rotation, and wipers. The service agent over the phone told me the total would be around $150. Later in the day I contact my partner because I still hadn’t received the call. He then told me the total was $200. I asked what services they did and he said at the end they recommended new air filters. I am completely capable of installing my own air filters, that’s why I did not request that to be serviced. This is a predatory tactic, especially after THE OWNER OF THE VEHICLE specifically states the service they need. Instead they just want to take advantage of the extremely high labor rates…. It was installing an air filter……This is not the first time they have lured into unnecessary and costly services. It is shady and they clearly just want every last cent they can get. I’m done with their xxxxxxxx. More

Ready for me at my scheduled time. Friendly, attentive. Came and showed me a dirty filter and asked if I wanted it changed out. Finished before the time quoted. Chec out was smooth an Friendly, attentive. Came and showed me a dirty filter and asked if I wanted it changed out. Finished before the time quoted. Chec out was smooth and I was on my way. More

I was impressed with Aaron when we thought that we had a car for me earlier and I was to come the next day to look at it - but it sold before I could get there. He called to tell me so that I wouldn't make car for me earlier and I was to come the next day to look at it - but it sold before I could get there. He called to tell me so that I wouldn't make the trip from Benton Harbor for nothing. I did appreciate that. He was kind and considerate though the whole process to when I drove off the lot. He called even after that when he found some needed paper work on the floor that had had dropped on the flor. He was great! More