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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

August 04, 2022

Hannah was very professional and courteous while rectifying an issue caused by a different shop. More

by PASTORG4
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Aug 15, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 03, 2022

Seth Gilbert was great! Sensitive to my needs and always returning phone calls on time. Has a great future. Would by a car from him again and will! Dealership was great , , More

by bkanpol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Matt Taylor
Aug 03, 2022 -

Maple Hill Auto Group responded

Thank you! It's good to know that Seth was so helpful to you. We hope you are enjoying your new vehicle. If there is ever anything you need from us, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 03, 2022

Our first experience with Maple Hill/Genesis of Kalamazoo. Jacob worked to secure an incoming Genesis GV70 to specification and arranged a fair trade-in for our Audi Q5. We were able to pick up More

by pflove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Aug 04, 2022 -

Maple Hill Auto Group responded

We're happy to hear that Jake was able to make the purchase of you new vehicle as easy as possible. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Aug 04, 2022 -

pflove responded

Suggest you add GENISIS to your auto selection dropdown link on the review page. Hyundai was the only option, other than Audi, Subaru, etc. Otherwise, all is good and we're enjoying then new GV70.

August 03, 2022

Maple Hill has serviced this car for nine years and will continue to be our choice for service as long as we own this Subaru Forester. More

by patientlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN KRAGEL
Aug 04, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 03, 2022

Our salesman Seth Gilbert was great to work with. He was very informative, knew the Hyundai products very well and kept things very low pressured. Our finance representative, Tom F was also very pro More

by beezie8485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Aug 04, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We're so happy to hear that Seth and Tom made the car buying experience as easy and enjoyable as possible. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 02, 2022

Lauren was very helpful from start to finish. I liked that she was also able to work with my schedule. I was very pleased with the speed of service. More

by MRGRUMPYPANTS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Aug 03, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that Lauren was so helpful in getting your vehicle service. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 02, 2022

Rebecca kept on touch with me while we waited for my ordered parts, once they came in we got me scheduled and done in 1 day. More

by STAFF21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 03, 2022 -

Maple Hill Auto Group responded

We're happy to hear your experience with us went so well. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 02, 2022

Very responsive to all my questions and messages as we waited for my car to arrive to the lot. More

by ahrnjic2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Aaron Black, CB Watkins
Aug 03, 2022 -

Maple Hill Auto Group responded

We're happy to hear you had such a great experience. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 01, 2022

Friendly professional service. Great certified used vehicle program. Goes above and beyond to be helpful More

by CAREERSATPSCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea, Rick Milbeck, Cassandra Westfall, Lauren Armbruster
Aug 03, 2022 -

Maple Hill Auto Group responded

Thank you! I there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

July 31, 2022

Had a family emergency and needed my oil change done quickly and they accommodated me. More

by HMOULDER48
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Aug 01, 2022 -

Maple Hill Auto Group responded

Thank you for the wonderful review! I'm so happy to hear that our service team was able to help you. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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