Maplecrest Ford Lincoln

Ford Escape Purchase Shopping for a new car can be one's worst nightmare. Fortunately this was not the case with purchasing my new Ford Escape through Matt Barocas. Effici Shopping for a new car can be one's worst nightmare. Fortunately this was not the case with purchasing my new Ford Escape through Matt Barocas. Efficient, patient, knowledgeable, understanding and empathetic! No hassles! More

Bought a GREAT used car at a very fair price I bought a GREAT used car at a very fair price. I searched and searched for a nice, reliable used car within 50 miles of my house at a fair price and I bought a GREAT used car at a very fair price. I searched and searched for a nice, reliable used car within 50 miles of my house at a fair price and this was the best by far! More

Excellent staff, great deal! Today I walked into maplecrest and got greeted by Matt, I am usually very hard to please and know I can be a pain but Matt did the job and got me into Today I walked into maplecrest and got greeted by Matt, I am usually very hard to please and know I can be a pain but Matt did the job and got me into the 06 charger that I am more than happy with. I've been purchasing vehicles for over 25 years and it's not often you feel trust with your salesman. Tim and Marc also helped and I am more than happy with my experience with maplecrest and with Matt. Definitely recommend! Thanks guys More

Very knowledgeable and helpful From the moment I walked in all I kept saying to myself was "wow"! Every single person from the receptionist to my sales representative were simply gr From the moment I walked in all I kept saying to myself was "wow"! Every single person from the receptionist to my sales representative were simply great! Bill was very knowledgeable and answer all of my questions from A-Z . I am currently in my second lease with this particular dealership, and I will definitely be back again ! More

Review for Matt Barocas We bought an SUV from Maplecrest Ford Lincoln in Vauxhall, NJ. Matt Barocas was our salesman and he did a wonderful job helping us look for the perfe We bought an SUV from Maplecrest Ford Lincoln in Vauxhall, NJ. Matt Barocas was our salesman and he did a wonderful job helping us look for the perfect SUV. He has great knowledge of cars and really listened to what we were looking for. Matt is also very professional, friendly and caring. If you go to Maplecrest Ford Lincoln, ask for Matt. He'll do you right! Also, the ladies at the receptionist desk are wonderful. Very professional and polite! More

Committed Fraud Sold me a car they knew couldn't pass inspection, while assuring me they would fix "minor" problems. After recalling the vehicle 3 times for repairs, Sold me a car they knew couldn't pass inspection, while assuring me they would fix "minor" problems. After recalling the vehicle 3 times for repairs, they claimed on the invoices all problems were resolved. However, an independent certified Ford mechanic ascertained that the motor needed to be replaced. The dealership, then, refused to communicate with me after that. They treated me exactly opposite their claims on their website, which is to take care of their customers and treat them fairly. The dealership committed fraud under New Jersey Consumer laws. More

Dealership participates in fraudulent activity Alex s ith GM. Mark Cohen, Graham and Sousa are deceptive and fraudulent Be aware and beware of this dealership This dealership participated in fra Alex s ith GM. Mark Cohen, Graham and Sousa are deceptive and fraudulent Be aware and beware of this dealership This dealership participated in fraudulent activity with Ford Credit and should be investigated. I have contacted mark Laneve , vp marketing and sales and David Mondragon ,Executive Director U.S. sales Ford and Lincoln to provide my evidence and complaints This dealership is a disgrace to the Ford and Lincoln brand I will continue to pursue this issue via corporate, social media to make sure this dealership is Investigated fully. More

Extremely knowledgeable and professional Anthony Smalls is the sales specialist I worked with. He was extremely professional, very knowledgeable and helped me lease my 2015 ford focus. I was Anthony Smalls is the sales specialist I worked with. He was extremely professional, very knowledgeable and helped me lease my 2015 ford focus. I was considering going to another dealership to compare but he convinced me that he would work with me and after a short time, the deal was done. I would highly recommend him to anyone. I was a little nervous about test driving the car on the road but he mad me feel very comfortable and ultimately is the reason why I went with the car. I love it, and I am so happy I leased it. It was a pleasure working with Anthony. More

Exceptional Customer Service The salesman, Steve Kush provided exceptional customer service and very knowledgable. I have become a repeat customer based on my positive experience The salesman, Steve Kush provided exceptional customer service and very knowledgable. I have become a repeat customer based on my positive experience at Maplecrest. I was very impressed with the professionalism of Steve & the Maplecrest staff, including the Receptionist. More

First purcashe of a new vehicle, best experience of my life! So from reading the title above its very clear to see that this was the best, and easiest experience when purchasing my first vehicle. Upon walking ar So from reading the title above its very clear to see that this was the best, and easiest experience when purchasing my first vehicle. Upon walking around the lot I had two cars in mind, a 2015 Mustang or a brand new 2014 leftover Ford Focus ST, (and after knowing very little about both cars, let's just say that my salesman provided me with all of the most important information that I needed to know to be fully confident in my first vehicle purchase, and to not have one bit of buyers remorse. Matt came up to me as soon as I got out of my fathers car that I have been driving since I got my license, and needless to say this purchase was important to me. Matt greeted me with a friendly smile and welcomed me to Maplecrest Lincoln & Ford. He was eager to help me, and I wasn't out of my car for more then 3 minutes before he welcomed me. We test drove both vehicles and he displayed a great deal of product knowledge, the young man knew everything about these two cars. He put absolutely no pressure on me at all, and I decided to go with the brand new black Ford Focus ST with the 202a package, (which I had absolutely no idea included Ford MyTouch, fully equipped with a huge bright display touch screen that makes it simple for me use my navigation system. This package also included leather Recaro seats, a moonroof, 9 speaker Sony system, ambient colored lightning in the vehicle along with a very user friendly display screen right on my dashboard which allows me to toggle between my gas mileage, tire pressure, temperature outside, and many more settings). The vehicle absolutely blew my mind, and I knew when I sat in the car that it was mine. The entire dealership congratulated me on my first purchase and overall made me fee very special. Matt was extremely honest, along with his very professional finance manager, Nuno Sousa. I came in with a price range in mind, and left that dealership paying less then what I wanted to spend! They saved me every dollar possible through college graduated rebates, '14 leftover rebates, and many others. I would never purchase my next vehicle anywhere else, or from anyone else other then Matthew Barocas. Thank you very much Matt, and thank you MapleCrest for providing excellent service. I highly recommend everyone to come here if you are looking for a vehicle! Huge inventory, filled with plenty of new and used vehicles. And needless to say, very honest with the pricing. Thank you again! More