Maplewood Toyota

As per usual, Timothy Ehlenz took great care of me and the total experience at Maplewood Toyota was entirely stress-free! Tim is always very easy to work with! I told him what I wanted and he called me t the total experience at Maplewood Toyota was entirely stress-free! Tim is always very easy to work with! I told him what I wanted and he called me the very day it came in. The process took less than two hours and now I have a beautiful new car at a price I never dreamed possible! I couldn't be happier! Thank you for another great Toyota! Debbie More

When I bought my Tacoma Truck from Larry Bain I told him that he was a nice guy but that in my experience after purchasing a vehicle from a salesman our paths would not cross again and I was mainly interest that he was a nice guy but that in my experience after purchasing a vehicle from a salesman our paths would not cross again and I was mainly interested in getting the truck for the lowest price possible. Larry proved me wrong. I see him most every time I bring my truck or Highlander in for maintenace. He goes out of his way to greet me and ask about the truck and how things are going. He has become a friend. Something that has never happened at other dealerships. So because of Larry's attitude and the attitude of the maintenance department I have given the dealership a "great" rating. thanks Scott stevens 1600 Lamplight Dr. Woodbury, MN. 55125 More

The salesman, Vic Perrotta, was friendly and professional. He made buying a car fun and we felt confident that he was selling us a good car for a good price. The dealership was clean, comforta professional. He made buying a car fun and we felt confident that he was selling us a good car for a good price. The dealership was clean, comfortable and full of activity. The other sales personnel were friendly and respectful. After we completed the deal, Vic made sure the car was clean for me and hopped into the passenger seat to show me all the controls. He went out of his way to be helpful. Thank you! Susan & Richard Powell More

In late October I had an accident with my car, a 2001 Toyota Camry. Since it had high mileage my insurance company determined it to be a total loss. At that time I was not planning on buying a new car Toyota Camry. Since it had high mileage my insurance company determined it to be a total loss. At that time I was not planning on buying a new car for another year but due to the circumstances I felt compelled to make the purchase immediately. I called Maplewood Toyota and spoke with Debbie she invited me to stop in when convenient and she would assist me in finding a vehicle that I would be happy with. I stopped in later that day. Debbie was helpful we looked around and found a vehicle of the type that I had indicated I was interested in purchasing. We started to complete some preliminary paperwork. I was feeling very stressed, I wanted to get to the Insurance office to pick up the check for the total loss, I was driving a loaner car from the body shop and I really had not come to terms with how I was going to fit this major purchase into my budget at this time. Therefore instead of explaining my thought process I proceeded to be very rude to the woman in charge of setting up delivery options and stomping out of the showroom in frustration. To make a long story short I called the sales manager the next day explained to him my frustration and my wish to push the reset button. He was very cordial. I returned that afternoon and thanks to Debbie, Lisa, Terry and the finance representative I left the showroom with my new Toyota as excited as a 16 year old. I would definetly recommend this dealership to my friends and anyone else who will listen. I could not be more happy. My sales representative Debbie is patient, knowledgable, upbeat and a pleasure to do business with. More

My husband and I had bought another Toyota Sienna in 2009. Prior to that in 1984 when I was in graduate school, I had purchased a Toyota from this dealership and had a horrible experience with this pur 2009. Prior to that in 1984 when I was in graduate school, I had purchased a Toyota from this dealership and had a horrible experience with this purchase. I believe that the salesperson at that time told me they were not allowed to negotiate. (Yeah, right!) In 2009, when we were negotiating with the salesperson at Maplewood Toyota and he left to get his manager's approval, I told my husband I now remembered why I hated this dealership and had vowed never to return to it. I felt the salesperson was really playing hardball with us during our negotiations. At one point I told my husband I was so angry we should just leave and buy the Honda we'd test driven earlier. We needed a new vehicle this year, and I had heard a lot about the 2011 Honda Odyssey regarding its fuel efficiency. We test drove the Honda. We also wanted to try out the 2011 Sienna. I told my husband on the way to the Toyota dealership I hated to go back. I was absolutely amazed by how friendly and FLEXIBLE our salesperson, Debbie Ingbretson, was. It was like night and day! I did not walk out of the dealership feeling as though I'd been given the shaft, as I had in the past. When we returned to pick up the car, Debbie helped me set up my cell phone with the Bluetooth feature in the car. What a pleasant experience! I never thought I would leave a car dealership feeling really good about a purchase, but this time I did. I cannot say enough good things about Debbie Ingbretson and the way she treated us! More

I have had outstanding experiences with purchasing 5 new Toyotas from Tom Decker over a period of several years. There was no dickering and no hard sell. We came to quick and easy agreements in each case o Toyotas from Tom Decker over a period of several years. There was no dickering and no hard sell. We came to quick and easy agreements in each case on the final price of each car which I was very satisfied with knowing that I was getting excellent deals after researching each car on the web and with other dealerships. I was also very satisfied with his trade in values and his explanations of models, options, test drives with him and timely and excellent delivery conditions. I, also, had an easy and agreeable experience with him when I resold a Toyota to him when my wife stopped driving and we went from 2 Toyotas to one showing considerable sensitivity to our situation. I have recommended him to several neighbors and friends all of whom have had similar excellent experiences. There is no doubt that I will continue to use him as my personal Toyota sales person and to wholeheartedly recommend him to friends and neighbors. More

This was not my first purchase at Maplewood Toyota - it was my 9th! The reason being ; my salesman Tom Decker. Professional, friendly, knowledgable and always looking out for me! Tom has always patiently was my 9th! The reason being ; my salesman Tom Decker. Professional, friendly, knowledgable and always looking out for me! Tom has always patiently explained all my options and has offered great advice. I truly believe that Tom puts me before the sale....and that is hard to find these days! More

I've purchased several vehicles from Maplewood Toyota, as have other family members. The process is always enjoyable and hassle-free. My Salesperson, Tim Ehlenz, is always straightforward, easy to work with have other family members. The process is always enjoyable and hassle-free. My Salesperson, Tim Ehlenz, is always straightforward, easy to work with, and fun! Everyone, from Sales, to Finance Dept., to Service Dept. is great to work with. I've recommended the Dealership to many, many people, and will continue to do so. More

This dealership has been a pleasure to work with. I leased my first car three years ago and the service has been exceptional. I loved my Toyota Camry hybrid so much that I just leased another one. Da leased my first car three years ago and the service has been exceptional. I loved my Toyota Camry hybrid so much that I just leased another one. Dave Pates had all paperwork ready and the entire process took less than 30 minutes. He is the ultimate professional and I trusted him to take care of me. Thank you Dave! More

Tom was very patient with my questions and concerns. He went the distance with customer service and made sure that I was completely satisfied. The follow up since the sale has been great, as well. I have went the distance with customer service and made sure that I was completely satisfied. The follow up since the sale has been great, as well. I have had all of my Tundra service at Maplewood. I would also like to mention that I drive by plenty of places to have my truck serviced to get to Maplewood Toyota. My overall experience begins and ends with their commitment to excellence. Tom started me in this experience and I plan to call him first when I am ready for an upgrade. More