Maplewood Toyota- Service Center

Efficient and Thorough Service Check in was efficient without pushing services I didn't need, e.g., I thought it was time for brake service, but Rob looked at the service record and Check in was efficient without pushing services I didn't need, e.g., I thought it was time for brake service, but Rob looked at the service record and said it wasn't needed yet. He let me know a coolant flush would be needed next time. The work was completed 15 minutes earlier than Rob said it would take and the cost was less than I expected. More

Always great experience! The service is always great, staff professional and competent! I like the extra perks, like getting your car washed. Also, it was completed in The service is always great, staff professional and competent! I like the extra perks, like getting your car washed. Also, it was completed in a timely manner and the waiting area is pleasant. More

Great service in short time! I showed up more than an hour early for my scheduled appointment because of a last minute schedule change. They took me right in, performed my 45,000 I showed up more than an hour early for my scheduled appointment because of a last minute schedule change. They took me right in, performed my 45,000 mile service in under an hour, and I was on my way. We've bought three vehicles here over the last ten years and have had all of them serviced at Maplewood Toyota and have had excellent service every time with very respectful, courteous service attendants. We've never had a reason to try any other place for service. More

Ryder Always friendly and knowledgeable service was what I expected as far as length and cost they called when it was finished and my keys were read and my Always friendly and knowledgeable service was what I expected as far as length and cost they called when it was finished and my keys were read and my car was washed More

great service the service rep was able to get us in and out in a very short time and the complementary van ride to the mall was just the perfect way to wait for the the service rep was able to get us in and out in a very short time and the complementary van ride to the mall was just the perfect way to wait for the car. thanks again More

In and Out as scheduled My regular maintenance check was done quickly. The scheduler was very nice ... took his time to tell me , in detail, what would be done ... answered m My regular maintenance check was done quickly. The scheduler was very nice ... took his time to tell me , in detail, what would be done ... answered my questions completely and courteously . I left completely satisfied. More

Fast and Friendly service. Very customer service oriented and fast. I was help within 5 minutes after checking in and I was given exact time when my car would be done and they Very customer service oriented and fast. I was help within 5 minutes after checking in and I was given exact time when my car would be done and they held true to their word. Overall experience was great. More

Fair and accurate In other, non-Toyota, dealerships I’ve frequently felt that I was not being treated fairly. I have never felt that way here. They tell me when things In other, non-Toyota, dealerships I’ve frequently felt that I was not being treated fairly. I have never felt that way here. They tell me when things need to be repaired or replaced, but only with reasonable frequency and cost. I am very happy to bring my car there. More

Brake check Always friendly and informative service department staff. Also a very comfortable waiting area and reasonable wait times with appointment. I would h Always friendly and informative service department staff. Also a very comfortable waiting area and reasonable wait times with appointment. I would highly recommend Maplewood Toyota to everyone I know. More

Great Problem Solver Wong was able to resolve a long standing problem with my seat belt in just minutes and found a $3.00 fix for it! Thank you Wong was able to resolve a long standing problem with my seat belt in just minutes and found a $3.00 fix for it! Thank you More