1,627 Reviews of Maplewood Toyota- Service Center
I brought my Highlander in for scheduled maintenance. The service writer was friendly, courteous and informative. The appointment was completed on time and the waiting room is comfortable. I appreciate The service writer was friendly, courteous and informative. The appointment was completed on time and the waiting room is comfortable. I appreciate that they have WiFi. More
Great Service I went to the wrong dealership. When I called, they still let me come in same day and were very understanding. They have all kinds of coffee, tea, hot I went to the wrong dealership. When I called, they still let me come in same day and were very understanding. They have all kinds of coffee, tea, hot cocoa, and cookies for your wait, as well as free WiFi. They wash your car and top off fluids free. (I was only coming in for a safety recall notice which is already free.) They also didn’t try to sell me anything! This definitely made me a loyal Toyota buyer:) More
They were fast and friendly and informative. My experience at Maplewood Toyota has always been great. They are great at reminding me of my appointments, and always do a great job for service. Al My experience at Maplewood Toyota has always been great. They are great at reminding me of my appointments, and always do a great job for service. All the technicians and sales people are friendly and very informative. More
Great customer service even without an appointment. I dropped off my car for its 45,000 service without having to make an appointment. Nice to take in when you choose. Before I got out of the car a re I dropped off my car for its 45,000 service without having to make an appointment. Nice to take in when you choose. Before I got out of the car a rep. was there to assist, they called me by name prior to me giving them any info - Magic I guess. I was in the waiting area in a matter of 2-3 minutes. I did have to wait on the shuttle driver for 40 minutes but they kept me informed twice as to his arrival time. Funny part is when I did get to work I recieved a call saying the car was done. Should have just waited which was an option I chose not to wait. This is my fourth service experience with them and every single one was a great experience with no hassles at all. More
Prompt, thorough and fair. They took my car on short notice for an oil change and gave it the proper going over, rotating the tires and changing the back windshield wiper. They took my car on short notice for an oil change and gave it the proper going over, rotating the tires and changing the back windshield wiper. More
Service Maplewood Toyota provides excellent service. Staff is very friendly and polite. Sales and service staff are happy to answer any questions. I have serv Maplewood Toyota provides excellent service. Staff is very friendly and polite. Sales and service staff are happy to answer any questions. I have serviced my car at the dealership since I purchased it and have always had a positive experience. More
Out of this World service I can't say it enough times, but I always receive the best service I ever had every time I visit Maplewood Toyota. This location should be the main st I can't say it enough times, but I always receive the best service I ever had every time I visit Maplewood Toyota. This location should be the main standard of Toyota, because they sure set the bar higher. More
Good service nice Excellent service no complaints I just drove in and was able to get my car serviced immediately great customer service I would recommend to everyone Excellent service no complaints I just drove in and was able to get my car serviced immediately great customer service I would recommend to everyone More
Great Service I bought a brand new 2017 Toyota Sienna in September of 2016, and I got 2 years/25000 mile complimentary service with that. I’ve had 4 of the 5 servi I bought a brand new 2017 Toyota Sienna in September of 2016, and I got 2 years/25000 mile complimentary service with that. I’ve had 4 of the 5 services done now, and every time I’ve been there, the service has been fast, accurate and free. Love this place! More
15K routine checkup I really like the free maintenance /checkups that toyota offers every 5 K for first 25 K miles driven . It means they really care about me/my vehicle I really like the free maintenance /checkups that toyota offers every 5 K for first 25 K miles driven . It means they really care about me/my vehicle ; its not just sell me the car and then their done. I appreciate that from my dealership. Like the free car wash after servicing as well as the flexible hours to have it done. Keep up the great work you do ! More