1,627 Reviews of Maplewood Toyota- Service Center
Perfect oil change! We had our oil changed with a coupon that came in the mail. They also checked many other things and washed the car. It was finished in less than 45 mi We had our oil changed with a coupon that came in the mail. They also checked many other things and washed the car. It was finished in less than 45 minutes. More
Best one ever Smooth from start to finish, Best experience I’ve ever had and I have been coming here for 3 years. The only one that wasn’t friendly or smiling w Smooth from start to finish, Best experience I’ve ever had and I have been coming here for 3 years. The only one that wasn’t friendly or smiling was the lady who took my $, she looked crabby and not a hi or thank you. No one in the past walked me out to show me where my car was parked, I really appreciated that upgrade vs searching for my car. All the other workers from the guy who checked me in, one that told me about my car, guy who said it was complete and the guy that walked me out were fantastic!! More
service Professional, personal, competent; I was thinking as I was waiting that customer service seems to often be a skill from the past but you guys were ex Professional, personal, competent; I was thinking as I was waiting that customer service seems to often be a skill from the past but you guys were excellent. This generates loyalty which is why I've bought 3 cars from you even though I live 60 miles away. More
Best Service I had my oil and filter changed plus the multi point check of everything. Joe told me it would take about an hour. One half hour later I was at the ca I had my oil and filter changed plus the multi point check of everything. Joe told me it would take about an hour. One half hour later I was at the cashiers’ counter paying the bill. The coffee is great with friendly people to help any place I went. The parts department quoted a price for Weathertec floor mats and were very helpful. Honesty and Integrity would describe my experience. I highly recommend Maplewood Toyota!! More
Rapid service and repair I was pleased that my Tundra was serviced and had a scheduled repair performed in a shorter time than I had expected. When I found out that I forgot m I was pleased that my Tundra was serviced and had a scheduled repair performed in a shorter time than I had expected. When I found out that I forgot my paperwork, J.K. responded to my email by sending me a copy. I am always treated well by the Maplewood Toyota staff during my visits. More
Great Service Department Maplewood Toyota does a great job in their service department. I’ve used other dealerships that have a Quick Lane option for routine service and the Maplewood Toyota does a great job in their service department. I’ve used other dealerships that have a Quick Lane option for routine service and they can’t come close to the level service I get at Maplewood Toyota. More
Oil change and tire rotate Was happy when I was able to talk with the person who checked me in for oil change about upgrade .Because now that my husband passed away I am in Was happy when I was able to talk with the person who checked me in for oil change about upgrade .Because now that my husband passed away I am in great shape for my 2017 rave 4 oil changes till I am at 44.000 miles no worries. More
Love this place! The Toyota service department is excellent! I had an appointment, I got in on time, they changed the oil and rotated tires, checked all the fluids. I The Toyota service department is excellent! I had an appointment, I got in on time, they changed the oil and rotated tires, checked all the fluids. I was in and out in about 45 minutes! More
awesome Dealership I had a rear bulb replaced in the service dept. Joshua Beaulieu changed it right in the service area and only charged me for the bulb. What more coul I had a rear bulb replaced in the service dept. Joshua Beaulieu changed it right in the service area and only charged me for the bulb. What more could you ask for plus I had a cup of coffee and a cookie!! This is superior service. Joshua was so kind and knowledgeable and you could tell he cared. I love Maplewood Toyota. More
Very good service Your staff kept working, probing and asking to make sure my needs were met. They didn't stop until they were sure they had solutions that would work w Your staff kept working, probing and asking to make sure my needs were met. They didn't stop until they were sure they had solutions that would work well. I was very impressed. Thank you! More