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Marc Motors Nissan - Service Center

Sanford, ME

4.7
113 Reviews

113 Reviews of Marc Motors Nissan - Service Center

Sort by
April 23, 2024

Quick, informative, staff always pleasant, helpful and respectful. Thank you for your service, time and attention. More

by JUSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Marc Motors Nissan responded

We're thrilled to hear that you found our staff quick, informative, and always pleasant. It's our pleasure to assist you and provide the best service possible. Thank you for taking the time to leave this review.

Helpful
April 22, 2024

It is very clean and all the people that I have dealt with are always very friendly and seem to care about the customer. More

by BUSTER48
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Marc Motors Nissan responded

Thank you for your feedback. We greatly appreciate your kind words regarding the cleanliness of our establishment and the friendliness of our staff. Providing a positive customer experience is of utmost importance to us, and we are glad to hear that our team has been attentive and caring towards your needs. We strive to maintain a high standard of cleanliness and ensure that our customers feel welcomed and valued. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

Helpful
April 21, 2024

The oil change service was great. I told them about a safety issue with the recirculation automatically coming on causing the windshield to fog up. They were not aware of it. Gave More

by PGRAVES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Apr 22, 2024 -

Marc Motors Nissan responded

Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. We will address this with our team to ensure it is properly handled in the future. Please feel free to contact us if you require any further assistance. Your feedback is greatly appreciated.

Helpful
April 20, 2024

Very prompt and professional service. Have enjoyed dealing with Marc.Motors Nissan for several years now. More

by GCAUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Marc Motors Nissan responded

Thank you for your kind words. We strive to provide excellent service to all of our customers and are happy to hear that you have enjoyed your experience with us. We appreciate your continued support and look forward to serving you for many more years to come.

Helpful
April 20, 2024

They are the absolute best! Its always a fast and friendly experience! I don’t take my car anywhere else! More

by BRIDGET.MARTIN821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Marc Motors Nissan responded

Thank you for your kind words! We strive to provide fast and friendly service to all of our customers. We appreciate your loyalty and trust in us to take care of your car. It's always a pleasure to serve you and we look forward to seeing you again soon!

Helpful
April 19, 2024

Everyone in the service center is wonderful! They are attentive and ready to help! They treated me great, and I truly appreciate their kindness. More

by BILLRILEY2483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Marc Motors Nissan responded

Thank you for your kind words about our service center staff. We strive to provide exceptional customer service and it is great to hear that you had a positive experience. We appreciate your feedback and look forward to assisting you again in the future.

Helpful
April 16, 2024

They are always great to deal with. Everyone is extremely polite and explains the service and fees thoroughly. More

by BOYCETC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Marc Motors Nissan responded

I am pleased to hear that you have had a positive experience dealing with our team. We strive to ensure that all our customers receive exceptional service and clear explanations of our fees. Thank you for your kind words, we look forward to assisting you in the future.

Helpful
April 15, 2024

The dealership has been very timely in terms of providing service appointments whenever necessary. In addition, they were excellent while working with me to lease a new 2021 Rogue. Planning to go in at the e More

by EJJOHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Marc Motors Nissan responded

Thank you for your kind words. We are delighted to hear that you have been satisfied with our service appointments and leasing process. We look forward to assisting you with leasing the 2024 Rogue Platinum at the end of your current lease. Please do not hesitate to reach out if you have any further questions or concerns.

Helpful
April 12, 2024

ALL of Marc Motors' employees are first of all professional and courteous, as well as respectful and polite, traits that are very desirable in this world today. Thank you for helping in selecting More

by BRENDAALLEN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessey Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
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Apr 12, 2024 -

Marc Motors Nissan responded

Thank you for your kind words regarding our team at Marc Motors. We strive to uphold the highest standards of professionalism, courtesy, respect, and politeness in all interactions with our valued customers. We are delighted to have been able to assist you in selecting and maintaining your vehicle.

Helpful
April 12, 2024

They lied to me on an expensive service telling me if I I did the work ide be good for when inspection came due in 2 months. Then when it was due they wanted more expensive repairs. I asked them back on the More

by ALLAN04046
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Aimee Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Marc Motors Nissan responded

I am sorry to hear about your negative experience with Marc Motors. It is disappointing to hear that you were misled about the necessary repairs for your vehicle. I will ensure that your feedback is shared with the management team for further review. Thank you for bringing this to our attention.

Helpful
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