Marin County Ford

The staff is great. My truck was there for 8 days due to the axel and that it was going between 2 different repair guys due to unforeseen circumstances that the main rep My truck was there for 8 days due to the axel and that it was going between 2 different repair guys due to unforeseen circumstances that the main repair tech had to be gone for a few days. Love the staff! More

Great first time experience with new Escape. Pick up service was so convenient. Thank you Pick up service was so convenient. Thank you More

I’ve been servicing my cars at Marin County Ford for many years and will continue to do so years and will continue to do so More

They always take excellent care of us and our vehicle! I would recommend them to anyone! I would recommend them to anyone! More

The interior of my car was left filthy ( floor boards, seat backs, headliner) and ripped the headliner! seat backs, headliner) and ripped the headliner! More

I just took delivery of my new Ford Bronco from Marin County Ford, and the entire experience was incredible from start to finish. John Preston (GM) went above and beyond helping me with the build and County Ford, and the entire experience was incredible from start to finish. John Preston (GM) went above and beyond helping me with the build and ordering process — and gave me a fantastic price. Jason Rosetti (Parts Manager) was a huge help sourcing aftermarket parts and making sure everything I wanted was available and ready to go. Glenn Ross (Sales Consultant) kept me in the loop every step of the way, updating me on shipping and even texting photos as soon as the Bronco came off the transport truck (he knew how excited I was!). Just a genuinely great guy to work with. Big shout-out to the service team, who handled my cat-back exhaust and Ford Performance Tune installs in record time so I could get behind the wheel right away — the work was flawless. And finally, Choy Saechao (Finance Manager) saved me another 1.5% on my financing compared to my credit union and had me in and out of F&I faster than I thought possible. I can’t speak highly enough of the whole Marin County Ford team. The dealership made all the difference — professional, transparent, and truly customer-focused. If you’re considering a new Ford, this is the place to go. More

Great place all around from dropoff to pickup! A-plus communication, customer service, and efficiency. A-plus communication, customer service, and efficiency. More

All was good. They treated me like family. I am thankful. Everyone that I spoke with were kind and informative. I feel good about the deal that was made. What I’m They treated me like family. I am thankful. Everyone that I spoke with were kind and informative. I feel good about the deal that was made. What I’m trying to say is that I left the Ford in Novato ca. feeling good about my new truck. Didn’t feel cheated or pushed. The salesperson and the finance manager were patient and made sure that I was okay with all that we talked about. Thank you representatives of Ford of Marin in Novato, ca. More

Was able to get an appt within a few days, and Luis Carrillo took great care of informing me of progress on the repair. Carrillo took great care of informing me of progress on the repair. More

Great dealership. Easy, good communication and solid work.transparent and reliable service with no frills. Easy, good communication and solid work.transparent and reliable service with no frills. More