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Marin County Ford

Novato, CA

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rated
27 Reviews
We get it – there are tons of places you can go to buy a car around Novato. But if you’re after a Ford dealership that’s known for top-notch cars and friendly, reliable service, Marin County Ford is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from San Francisco, Petaluma, Santa Rosa, San Rafael, or Richmond, we’re here to make you feel right at home. It all starts with giving you an unbeatable experience right here at our Novato Ford dealership. We’ve got an awesome lineup of new Ford cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs. Our family-owned dealership at 6995 Redwood Blvd. Novato, CA 94945, is a big part of the local community. We’re excited to help you find the Ford vehicle and services you need!
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6995 Redwood Blvd

Novato, CA

94945

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Showing 27 reviews

June 28, 2025

Swiftly processed purchase of a used car for me and rolled back pricing almost down to the level they had advertised online. Fixed up and detailed the car nicely and delivered to my door in Santa Rosa More

by buth
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tsoai
October 27, 2023

5 Stars I recently purchased a Mustang Mach-E from Marin County Ford and had an incredible experience. John Preston, the dealership General Manager, was personally involved in my sale and went above a More

by dkdorfler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Preston
September 05, 2023

Spectacular ! knowledgeable !and came to my rescue when the dealer a few miles away did not disclose that my brand new Mach-e had three gouges as well as internal i More

by Tara
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Prteston and Vixtor
January 15, 2020

If you need a car I recommend Edith. She’s attentive and helped me with my credit situation about six months ago. Thank you Edith More

by Ninainapril
Recommend Dealer
Yes
Employees Worked With
Edith
May 21, 2018

Worst Service from Car Dealership EVER! Great Salesman but worst service ever for a car dealership I have ever experienced. I bought a Used Ford from them and it have 8 issues that needed to More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
July 15, 2015

Service Like it should be Had a front end (suspension) problem with Explorer From the estimate through the completion of the work I was kept informed. Works and drives like More

by Fordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran
July 07, 2015

Tires for life was not honored. Since Journey Ford was sold the service has been horrific. We just took our car in for the first set of new tires since we bought it three years ago More

by Foghorn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Manager.
December 05, 2013

No shuttle service --oh wait--only shuttle service in a very limited area of Novato..It should not be called a service as it can't service anyone who does not want to go with a few miles of the dealership. More

by myblueocean
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
service manager and intake staff
June 21, 2013

In November 2012 I bought my 2013 Ford Focus from Journey Ford in Novato California. Part of the sales pitch the salesman handed us was "Free Tires For Life" In March 2013 it was time for my 5000 mile che More

by sasser45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department Director
April 30, 2013

This dealership has a history of making promises and not following through. They have repeatedly been caught in lies and continually pull shenanigans. The worst dealership in Marin County. FORD should close More

by slopez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several employees
1