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Marin County Ford
Novato, CA
228 Reviews
We get it – there are tons of places you can go to buy a car around Novato. But if you’re after a Ford dealership that’s known for top-notch cars and friendly, reliable service, Marin County Ford is your spot.
Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from San Francisco, Petaluma, Santa Rosa, San Rafael, or Richmond, we’re here to make you feel right at home.
It all starts with giving you an unbeatable experience right here at our Novato Ford dealership. We’ve got an awesome lineup of new Ford cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs.
Our family-owned dealership at 6995 Redwood Blvd. Novato, CA 94945, is a big part of the local community. We’re excited to help you find the Ford vehicle and services you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 228 reviews
July 11, 2025
i was so happy with everything and loved my experience. very unusual for me, but i was beside myself and suddenly so satisfied. very unusual for me, but i was beside myself and suddenly so satisfied. More
by bethkoelker
Verified CustomerEmployees Worked With
July 10, 2025
Unfairly charged for work not performed, vehicle returned dirty, poor communication with sales tech regarding charges. I would recommend the service center but would encourage car owners to ask more question dirty, poor communication with sales tech regarding charges. I would recommend the service center but would encourage car owners to ask more questions and have a better understanding of how service charges. We feel we were gouged. More
by AUBREY3
Employees Worked With
July 09, 2025
My service advisor Joy Naitagaga was personable and professional. I felt valued as a customer. She put together a quote for more maintenance I would need and followed up with me to see if I had any que professional. I felt valued as a customer. She put together a quote for more maintenance I would need and followed up with me to see if I had any questions. More
by calahan.miller
Employees Worked With
Joy Naitagaga
July 06, 2025
Open on 4th of July. Service rep was great and work was done quickly and at a great price. Service rep was great and work was done quickly and at a great price. More
by primosoprano
Employees Worked With
July 05, 2025
Excellent service as always from my service advisor Luis. Great General Manager John Preston always greats me by my name. Very happy with the Mustang I purchased in 2015. Looking at the Mach E Great General Manager John Preston always greats me by my name. Very happy with the Mustang I purchased in 2015. Looking at the Mach E More
by PMELIOT68
July 05, 2025
They exceeded our expectations in all areas. Great experience. Sam was our sales person and he was wonderful! Great experience. Sam was our sales person and he was wonderful! More
by STACEYPAYNTER
Employees Worked With
July 05, 2025
Jeremy was very friendly and helpful with our recent purchase from Marin County Ford. They were fair and my family and I were treated respectfully. I am not a fan of high pressure sales but I felt respe purchase from Marin County Ford. They were fair and my family and I were treated respectfully. I am not a fan of high pressure sales but I felt respected and negotiations were courteous. Thanks for making our recent car buying experience very smooth. More
by brandonradrian
Employees Worked With
Jeremy
July 04, 2025
Luiz is a great service representative who took care of my car and me. He was responsive and got things done quickly and with a reasonable charge. my car and me. He was responsive and got things done quickly and with a reasonable charge. More
by CONLONREAGANFAMILY
Employees Worked With
Luiz , Donna
