Marin County Ford

Excellent service as always from my service advisor Luis. Great General Manager John Preston always greats me by my name. Very happy with the Mustang I purchased in 2015. Looking at the Mach E Great General Manager John Preston always greats me by my name. Very happy with the Mustang I purchased in 2015. Looking at the Mach E More

They exceeded our expectations in all areas. Great experience. Sam was our sales person and he was wonderful! Great experience. Sam was our sales person and he was wonderful! More

Joy has done an amazing job, a very clear communication and went the extra mile. Using the valet service has made this process way easier. and went the extra mile. Using the valet service has made this process way easier. More

Luiz is a great service representative who took care of my car and me. He was responsive and got things done quickly and with a reasonable charge. my car and me. He was responsive and got things done quickly and with a reasonable charge. More

Excellent service, very fast, car serviced as promised. Clean shop and waiting area, super friendly staff (Thanks Sean!) . Clean shop and waiting area, super friendly staff (Thanks Sean!) . More

Everytime i bring my vehicle for service, something goes missing. Last time, I was missing my engine cover. I asked for the cover back without ever getting an answer. I also complained about the really missing. Last time, I was missing my engine cover. I asked for the cover back without ever getting an answer. I also complained about the really bad job they did putting washers and screws back on my skid plate. The calipers on the front were missing the protective rubber seals. Whether they fix those issues or not, I will have to check. I just dont trust the quality of work that was done to my vehicle. More

I usually do not care for car salesman but I give Jeremy a strong 5 as a review. His demeanor and personality made this transaction seamless. Thank you Jeremy !!!! a strong 5 as a review. His demeanor and personality made this transaction seamless. Thank you Jeremy !!!! More

Very helpful staff. Patient, polite and knowledgeable. The initial diagnosis on my Ford Fusionn was correct and promptly fixed. Patient, polite and knowledgeable. The initial diagnosis on my Ford Fusionn was correct and promptly fixed. More

Swiftly processed purchase of a used car for me and rolled back pricing almost down to the level they had advertised online. Fixed up and detailed the car nicely and delivered to my door in Santa Rosa rolled back pricing almost down to the level they had advertised online. Fixed up and detailed the car nicely and delivered to my door in Santa Rosa within a day. More

5 Stars I recently purchased a Mustang Mach-E from Marin County Ford and had an incredible experience. John Preston, the dealership General Manager, was personally involved in my sale and went above a Marin County Ford and had an incredible experience. John Preston, the dealership General Manager, was personally involved in my sale and went above and beyond to help me find the perfect car. He is knowledgeable, friendly, and truly cares about his customers. I was particularly impressed with John's commitment to customer satisfaction. He made me feel like a priority at every step of the buying process. He answered all of my questions patiently and thoroughly and ensured that I was comfortable with every decision. Once I had decided on a car, John worked with me to get a great deal. He was also very helpful with the financing process. He even took the time to go over the car's features with me in detail before I drove it off the lot. And the topper was the fantastic price. With all the incentives in place, the fact that you don't have to pay $5+ for gas, the lower maintenance cost, and the breathtaking driving experience makes the overall value makes this the car you should get! I am absolutely in love with my new Mustang Mach-E. It is an amazing car, and I am so grateful to John Preston and Marin County Ford for helping me make my dream purchase a reality. It's my first EV, and I am absolutely blown away with how incredible this car is to drive, and how fantastic it looks too. I highly recommend Marin County Ford to anyone looking to purchase a new or used vehicle. John Preston is an outstanding leader and he sets the tone for a dealership that is customer-focused and committed to excellence. If you are looking for a new Mustang Mach-E, or any Ford this is your dealership! I am confident that under John's leadership, Marin County Ford will continue to be a premier Ford dealership for many years to come. I wish I could give them 6 stars instead of just 5. David Dorfler More