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Marion Chrysler Dodge Jeep Ram - Service Center

Marion, NC

3.5
60 Reviews
Call Service Center (828) 559-9014

60 Reviews of Marion Chrysler Dodge Jeep Ram - Service Center

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November 22, 2021

Be a customer at this dealership since 2014 couldn’t imagine going anywhere else top notch team More

by SHICKS3128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odie Kuykendall
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Nov 26, 2021 -

Marion Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Marion CDJR, and for your business. We are thankful to have you as a customer!

Helpful
November 15, 2021

Very courteous staff and my wait was made very comfortable. Great service, clean waiting area More

by deb54wil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Hansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Marion Chrysler Dodge Jeep Ram responded

Hey there! Thank you so much for taking the time to share your feedback with us. It's fantastic to know that you had a positive experience and we hope to see you again soon at Marion CDJR.

Helpful
November 15, 2021

Did not have my appointment scheduled as told on phone. Seemed very disorganized and unsure what to do More

by clark13005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Hansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Marion Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review. We always strive to give our customers the best experience & would love to know what we can do to improve yours. Please contact our General Manager Phil Moore at 828-652-2858. We value you as a customer!

Helpful
November 15, 2021

Very professional and friendly. Did excellent work on my Jeep entire service staff was helpful and took me to my Jeep to show me what was going on More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 16, 2021 -

Marion Chrysler Dodge Jeep Ram responded

We're happy to hear you had an awesome time with us at Marion CDJR! Thanks for sharing your experience. We hope you stop by and see us again soon.

Helpful
November 15, 2021

Most excellent!!! Friendly, knowledgeable, fast, thorough; a highly competent, totally professional job. Kathy and the rest of the staff went the extra mile for me. Thank you! More

by e9m0291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service -- all.
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Nov 15, 2021 -

e9m0291 responded

Most excellent!!! Friendly, knowledgeable, fast, thorough; a highly competent, totally professional job. Kathy and the rest of the staff went the extra mile for me. Thank you!

Nov 15, 2021 -

e9m0291 responded

Most excellent!!! Friendly, knowledgeable, fast, thorough; a highly competent, totally professional job. Kathy and the rest of the staff went the extra mile for me. Thank you!

Nov 16, 2021 -

Marion Chrysler Dodge Jeep Ram responded

Thank you for choosing Marion CDJR, we appreciate your positive feedback!

Helpful
November 15, 2021

The staff have shown great customer care.I had one bad The staff have shown great customer care. I had one bad experience at my last oil change that was not resolved and was disappointing. More

by yatesmill2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
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Nov 16, 2021 -

Marion Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review. We always strive to give our customers the best experience & would love to know what we can do to improve yours. My name is Chris Bradley. If you could please contact me at 828-652-2858.

Helpful
November 12, 2021

Everyone is very professional at the job they do from the service department to the ones in sales!! More

by charleshurst1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer
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Nov 16, 2021 -

Marion Chrysler Dodge Jeep Ram responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Marion CDJR.

Helpful
November 11, 2021

Left wating for 2 hours after job completed because of incompetent employees not knowing what to do More

by BETTY.MCKINNEY861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Bradley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odie Kuykendall
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Helpful
November 08, 2021

I was charged a diagnostic fee for $67.50 to tell me that my driver seat rear cargo panel, driver seat panel, front bumper & dashboard need replacing. I knew that already. I just wanted an estimate, which tw More

by WNUKEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager & assistant
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Helpful
November 04, 2021

We really like the service Dept at Marion Chrysler dodge Jeep ram very nice group of service techs they get you in and out More

by bushang1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odie in management and Dale service
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Nov 05, 2021 -

Marion Chrysler Dodge Jeep Ram responded

Thank you for the review & appreciation of our staff at Marion CDJR. We hope to see you again & have a great day!

Helpful
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