Mark Allen Chevrolet

Everyone is nice and respectful, willing to assist and answer any questions I may have answer any questions I may have More

It was a horrible experience. I was told there were two vehicles in front of mine for transmission work when I dropped it off, magically 5 weeks later there were still two vehicle I was told there were two vehicles in front of mine for transmission work when I dropped it off, magically 5 weeks later there were still two vehicles in front of mine I was told by Matt. I had to show up in person twice to get an update on my truck because Matt Burk didn't return my calls or voicemail. I was told at one point that they were waiting on a new transmission to come in from GM, then a few days before the truck was completed all the sudden they were just replacing parts of my transmission. No clear communication at all throughout the entire process. No loaner for 7 weeks was also xxxxxxxx... Having to borrow my father in laws truck the whole time. It wasn't until I escalated the issue to corporate GM warranty service complaints and filed a claim that I started getting answers and 3 days later my truck happened to be done instead of pushed to the back burner more. I was made to feel like because dealerships make about half as much from warranty work as straight cash from other customers, that mine was being put off as long as possible. More

Mark Allen service is always really professional. With an appointment, I never have to wait more than 25 to 30 min for an oil change. They also don't try to sell my wife a bunch of 'extras' when she With an appointment, I never have to wait more than 25 to 30 min for an oil change. They also don't try to sell my wife a bunch of 'extras' when she brings her car in. More

Have used them many times always treated me right, clean and very friendly staff to work with. and very friendly staff to work with. More

Fast service and professional staff. Wouldn’t take my truck anywhere else. The rest of this is just to meet the word limit requirement. Wouldn’t take my truck anywhere else. The rest of this is just to meet the word limit requirement. More

Michael has been service advisor that last few times I have brought my truck in for servicing. In a few words - he is awesome, and here are the reasons. He always tries to give me the best deal possible have brought my truck in for servicing. In a few words - he is awesome, and here are the reasons. He always tries to give me the best deal possible; whether its a military discount or just helping me with an extra 'bit'. Second, he doesnt xxxxxxxx me on the cause / effect. Tells me straight and let's me process the information. Third, he always makes a bad situation right. The last couple service calls, I have been given my keys and told my truck is 'just outside'. Nope. My truck isn't anywhere near 'just outside'! I go to Michael and he always finds it. The negative, there used to be a time when my vehicles were run through a quick wash and back to me cleaner than when I left it. The last couple times...my truck has been dirtier than I left it and the inside has the tell-tale signs of a technician in and out. Footprints and mystery marks that were not there when I left it. So, why is my truck dirtier than when I dropped it off? I have no idea but it is starting to bother me. Michael is the one saving grace. Respectfully, Jon Conner Veteran/Engineer/Chevy Truck guy More

Mark Allen Chevrolet was timely, professional, and courteous. I was extremely satisfied, and will make a return visit. courteous. I was extremely satisfied, and will make a return visit. More

Fast Friendly and Fairly Priced I arrived and was greeted with a friendly smile, my oil change was quick, cashier was very friendly, in and out so I could continue my busy schedule. Thanks Mark Allen with a friendly smile, my oil change was quick, cashier was very friendly, in and out so I could continue my busy schedule. Thanks Mark Allen More

My last visit for service went really well. My car issue was diagnosed quickly and repair was scheduled when necessary part arrived. I had a narrow window for which I was available to bring the My car issue was diagnosed quickly and repair was scheduled when necessary part arrived. I had a narrow window for which I was available to bring the car in . The part arrived and I was in and out in less than two hours. More

Great service, friendly and customer oriented. The only place I will take my vehicles for service The only place I will take my vehicles for service More