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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,156 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,156 reviews

April 24, 2023

Very helpful even looking into any rewards or coupons for extra savings professional and good attitude More

by JOYCEJC55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2023

The showroom and reception are a bit cramped, but everything else is comfortable and easily accessible. I don't like word count limits! More

by xiaof1208
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
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Apr 25, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 23, 2023

Very good customer service when I got my oil change and recall fixed. I will be back for sure. More

by tinareyes909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2023

They did what I asked them do in a timely fashion and I was satisfied More

by quintino.richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett Palos
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Quintino, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 23, 2023

In for oil change and tire rotation the job was done in an hour and a half. More

by IVALEETEXAS.123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ceasar
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Apr 25, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2023

So far so good Take it or leave it If it wasn't for the amazing service I received from Julie I would look for another dealership 😉 More

by JOE.748372
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Joe, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2023

The experience was on point, Ray is very helpful Ray is great as long as he is there we will keep coming back More

by floresfamof4@live.com
Recommend Dealer
Yes
Employees Worked With
5
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 23, 2023

Don't remember. He was so focused on selling me what he believed I needed, he failed to tell me there was no coolant. After my truck was 'checked'. So I called today More

by KRFARIAS18@GMAIL.COM
Recommend Dealer
No
Employees Worked With
1
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Apr 25, 2023 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your recent experience in our service center. I can assure you this is an isolated incident and not how we conduct business. If you are open to contacting me at your earliest convenience, I would appreciate the opportunity to do my best to fix this issue for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 22, 2023

Even though I came in without my husband to buy a car I was treated as if I was with my husband the professionalism was there the bargaining was fair my sales representative was very professional I got wh More

by ROSECRISWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 22, 2023

I wasn't updated on the profess of my service. I wasn't updated on the progress of my service and my rep didn't seem to know what they were actually doing. More

by grayjill20@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 25, 2023 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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