Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,120 Reviews
4.4

2,120 Reviews

Write a Review

2120 Reviews of Jeff Rizzi

October 31, 2026

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I highly recommend Mark Christopher Auto Center for any service or maintenance needs. Eddie in the service department was fantastic. Great communication, explained the issues and really helped make the r More

by TOMKROLL.GOLF
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie

Nov 01, 2026

Mark Christopher Auto Center responded

Thank you for the wonderful review, Tom! I truly appreciate your recommendation of Mark Christopher Auto Center. It’s great to hear that Eddie provided fantastic service and helped you make the right decision for your truck. I’m glad to know it’s running like new! We look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2026

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They are very helpful and genuinely care about you, your car, and the quality of service they provide\. I highly recommend them\! More

by poleshanna_vet
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Recommend Dealer
Yes
Nov 01, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Poleshanna! I truly appreciate your kind words about the service we provide at Mark Christopher Auto Center. It's our goal to ensure you feel cared for and supported. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2026

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Jackie always top notch customer service. Always appreciate the staff. Won’t go anywhere else More

by davidboswell.nwac
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Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Jackie Klosky

Oct 24, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, David! I truly appreciate your kind words about the staff and am happy to hear that Jackie provided you with top-notch customer service. At Mark Christopher Auto Center, we strive to create the best experience for customers, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 19, 2026

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Took our truck there after the upper A arm broke. Truck sat outside for 3 1/2 months in the hot elements during the summer waiting for parts to be re-engineered. The service updates were terrible. More

by Tough times
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Recommend Dealer
No

Other Employees Tagged: Javier Juarez , Jeff Rizzi, very nice and respectful.

Oct 20, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the delays and the condition of your truck upon its return from Mark Christopher Auto Center. It's disappointing to hear that our communication fell short and that we didn’t meet your expectations. I appreciate your feedback, as it helps us improve our service. While we recognize the challenges with parts availability, we are continuously striving to enhance the customer experience. Unfortunately, we're unable to locate any customer information in our system based on the name associated with this review. If you have further concerns or if there’s anything I can do to assist you, please don’t hesitate to reach out to me directly. Your loyalty to GM is valued, and we hope to earn your trust again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 18, 2026

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Beware of this dealership service Dept. There was damage to my Cadillac Escalade after being in their possession for a week. Delearship failed to assume responsibility rather provided me wi More

by RUBYCAMPISTA
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Recommend Dealer
No

Other Employees Tagged: Dino Picanzo , CHRISTOPHER Alvarad

Oct 19, 2026

Mark Christopher Auto Center responded

We acknowledge your review. Thank you, Jeff Rizzi

October 09, 2026

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Chelsea is a great person to work with. She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go More

by DBGALLEANO
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Recommend Dealer
Yes
Oct 10, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I’m happy to hear you had such a positive experience with Chelsea at Mark Christopher Auto Center. Her knowledge and personable approach truly make a difference. We look forward to serving you and your Cadillac for many years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 08, 2026

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When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t More

by Roblez213
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Recommend Dealer
No
Oct 08, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the marks on your steering wheel and the communication issues you encountered at Mark Christopher Auto Center. We strive for high standards in our service, and it's concerning to hear that we fell short in this instance. I encourage you to reach out to me directly so I can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2026

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I had an exceptional service experience at Mark Christopher Chevrolet with my 2024 GMC Canyon Denali. Avo and Jeff were great to work with. They handled everything quickly, explained the work in de More

by chris@cmaxcorp.com
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Recommend Dealer
Yes

Other Employees Tagged: Avo Injian

Sep 27, 2026

Mark Christopher Auto Center responded

Thank you for the great review, Chris! I’m glad we could help make your service visit with your 2024 GMC Canyon Denali smooth and informative. Avo and our team truly appreciate your kind words, and we’re happy to hear that you were pleased with the service. We look forward to taking care of you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2026

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Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More

by luis.nunez812
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you had a smooth experience at Mark Christopher Auto Center and that our service writer was able to provide clarity and transparency. I appreciate your understanding regarding the check-in time and hope to serve you even better on your next visit. Don't hesitate to reach out if you have any further questions or need assistance! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 12, 2026

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Awesome service department friendly employees clean and comfortable waiting room not to bad waiting time More

by klosky31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Jackie Klosky

Sep 13, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m glad to hear that you had a positive experience with our service department and found our employees friendly. At Mark Christopher Auto Center, we strive to provide a clean and comfortable environment for our customers. I appreciate your feedback and we look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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