Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.3
1,985 Reviews
4.3

1,985 Reviews

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1985 Reviews of Jeff Rizzi

October 21, 2024

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Employee Rating

Great service at this dealership. Resolved the majority of my issues on the first service visit. More

by EliteScientist
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Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

October 21, 2024

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The service was great but the quote was absolutely ridiculous!!! For a part for 115.00 the labor was 2600. This is just unbelievable and on my quote there were about 4 items like that. More

by kdubs1102
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Recommend Dealer
Yes

October 19, 2024

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Súper excelente el vendedor claro k lo recomiendo y volvería a comprar otro auto ahí More

by delgadoalma40
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Recommend Dealer
Yes

October 19, 2024

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I’m always pleased with the service I receive at Mark Christopher Chevrolet. This time I got my oil change and tire rotation and was done in an hour! More

by Carol L
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Recommend Dealer
Yes

October 18, 2024

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I came in to have my Denali looked at and waited 6 hours and they told me I needed to leave the truck overnight. Because they weren’t getting to it that day More

by misfishr
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Recommend Dealer
No
Oct 21, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand your frustration regarding your experience with our service department. Your feedback is valuable, and we strive to improve our services. If you would like to discuss this further, please reach out to me directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 17, 2024

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Great service here. Only 2 things I think could be a better, 1. approach the customer faster when they pull in (sometimes I have to get out of my truck to find someone t More

by MMGARCIA8715
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Recommend Dealer
Yes
Oct 18, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about the service at Mark Christopher Auto Center. Your suggestions regarding quicker customer assistance upon arrival and faster vehicle return times are valued, and I will work to improve these aspects of our service. I hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 17, 2024

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Javier provided exceptional customer service during my visit, kept me well informed and provided a freshly washed truck back to me. More

by JRodela06
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Recommend Dealer
Yes

Other Employees Tagged: Javier Juárez

Oct 18, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you had an exceptional experience at Mark Christopher Auto Center and that Javier took such great care of you. A freshly washed truck is the least we can do! I appreciate your feedback and look forward to seeing you again soon. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2024

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Needed service on our Escalade and always appreciate a quick and efficient visit. Happy to support Mark Christopher. More

by bpbarker
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Recommend Dealer
Yes
Oct 18, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated the quick and efficient service for your Escalade at Mark Christopher Auto Center. Your support means a lot to me, and I look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2024

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Not Trustworthy. Report by tech said things were done they weren’t. Had to take back the next day. Had my vehicle for 30 days. A different tech took over and fixed wh More

by JENNREID222
Service Price Transparency
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Recommend Dealer
No
Oct 18, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the service performed on your vehicle at Mark Christopher Auto Center. I appreciate your feedback and would like to assure you that we uphold high standards in our work. Please reach out to me directly so I can address this matter and ensure your vehicle is in the best condition possible. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 14, 2024

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Bought a new Hummer and everyone was awesome! Very happy and recommend to all interested. More

by matthew2655
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Recommend Dealer
Yes
Oct 16, 2024

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm thrilled to hear that you're happy with your new Hummer and that our team at Mark Christopher Auto Center provided you with an awesome experience. I truly appreciate your recommendation and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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