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Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.2
1,923 Reviews
4.2

1,923 Reviews

Write a Review

1923 Reviews of Jeff Rizzi

July 25, 2024

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Quick and easy service process. Great customer service from advisor Julie Escobar, cashiers and service personnel. More

by AMCDONALD5
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Yes
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Jul 26, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review. We appreciate your kind words about our quick service process and our dedicated team members, especially Julie. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 22, 2024

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I checked my car in at about 11:40 they told me it’d be done in about 2 hrs I walked out to check on my car @ 2:30 and they hadn’t even moved it to the back to work on yet so I had to stay about another hr More

by JASONMLUNDBERG
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No
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Jul 23, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Jason. I'm disappointed to hear about the delays you encountered during your visit to Mark Christopher Auto Center. We understand your frustration and would like the opportunity to address your concerns directly. Please feel free to reach out to me directly so we can discuss this further and work towards a resolution. We value your feedback and hope to have the chance to improve your impression of our services. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

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Excellent service! Fast check in and clear paperwork. I wish they offered a car wash though. More

by Angiejmattos89
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Jul 22, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the great review, Angie. We appreciate your feedback on the fast check-in process and clear paperwork. We'll certainly consider your suggestion about offering a car wash. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

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Everyone int the service department was very professional, super friendly , and extremely competent. They all seem to take pride in their work More

by TRUMSHARK
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Yes
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Jul 22, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs! We appreciate your kind words about our service department. Our team takes great pride in providing professional, friendly, and competent service to all our customers. We look forward to serving you again in the future. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2024

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We love this service Center we always get treated with dignity and respect, They are amamazing More

by dvbematerials
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Yes
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Jul 22, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs. We greatly appreciate your kind words and are thrilled to hear about your positive experience. We pride ourselves on treating our customers with dignity and respect. Please come back to see us for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2024

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This dealership is awesome Nobu and Jeff R always take good care of me. The owners are the best also More

by LGFUNCO
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Recommend Dealer
Yes

Other Employees Tagged: nobu

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Jul 18, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for taking the time to leave such a positive review! We're thrilled to hear that Nobu, Jeff, and the owners have taken such good care of you. We truly appreciate your kind words and look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

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Service representative was very professional and courteous. She be the poster girl for customer service. More

by JJGETSMONEY
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Yes
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Jul 17, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words and for leaving us a 5-star review. I'm thrilled to hear that our service representative provided you with a professional and courteous experience. At Mark Christopher Auto Center, I strive for excellence in customer service, and it’s wonderful to know we met your expectations. I look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

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Great experience, very accommodating and knowledgeable staff, will come again in the near future. My car runs great. More

by sad49
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Yes
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Jul 17, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review! I'm delighted to hear about your great experience with our accommodating and knowledgeable staff. I look forward to welcoming you back in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

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the service repair was good. all my questions were answered and the guy who helped me was nice but did not inform me that the pay system was down and the girl in the front where More

by L.SALDIVAR
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Yes
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Jul 18, 2024

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. We appreciate your kind words about the service repair and our helpful team member. I'm disappointed to hear about the issue with the payment system and your encounter with the cashier. Your feedback is valuable, and we'll address these concerns internally. If you have any further questions or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2024

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Had 1039 appt for regular maintenance asked them to check infotainment ctr bc of freezing said they would call/txt 1530 came around I had to call was told to pick car up at 1630 bc closed at 1700 got there a More

by Tdini
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No
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Jul 15, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, I appreciate your feedback. Your comments will be shared with our team to address these issues. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly. Thank you for choosing Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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