Great service, and efficient.
Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had
Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had
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by mr.bond2282
Verified Customer
Verified Customer
Service Price Transparency
Leslie Fuentes is a excellent service advisor.
I will recommend her everytime.long time customer
I will recommend her everytime.long time customer
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by KBRYANTFAN
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Mark Christopher Auto Center responded
Thank you for this amazing review! We really appreciate your business.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Good customer service they worked on my truck within an
hour. I had a call to pick it up. Nice people.
hour. I had a call to pick it up. Nice people.
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by susanmercado56
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful feedback, Susan. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
This dealership is very clean and the staff that work
there is very friendly. they had me in out in the time they told me.
there is very friendly. they had me in out in the time they told me.
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by AQUILLAHARRIS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Javier Juarez
Apr 24, 2024 -
Mark Christopher Auto Center responded
Thank you, Harris, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
They always forget to do something that is required to
do. First time rotated the tires and didn't recalibrate the sensors in them. So know my front tire is low but it's the back that hadt the nail it wit
do. First time rotated the tires and didn't recalibrate the sensors in them. So know my front tire is low but it's the back that hadt the nail it with the low pressure. Second time they changed oil and didn't reset oil life. And third thing schedule an appointment on the app list what we are brining it in for. So when we get there they tell us that they don't have time to do that work. So I need to come a different day. They should have given us a heads up for that knowing we are coming in for work.
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by SIMPLYHEATAIR
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2024 -
Mark Christopher Auto Center responded
Thank you for providing this feedback about your experience at Mark Christopher Auto Center. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I make an appointment everything and I still end up
having to wait 5 hrs for an oil change. I scheduled one for 8:30am and that still didn't matter. I was told they don't go by appointments so why does
having to wait 5 hrs for an oil change. I scheduled one for 8:30am and that still didn't matter. I was told they don't go by appointments so why does it allow me to do it on my cheve app.?
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by chrystal4183
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing this review regarding your service experience with us, Chrystal. I’d like to discuss this with you further and clarify things if you could please contact me at your earliest convenience.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The service for my vehicle was excellent!
!! And especially the courtesy wash afterwards. Of course they'll ask you first.
!! And especially the courtesy wash afterwards. Of course they'll ask you first.
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by tashama26
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Mark Christopher Auto Center responded
Thank you so much for your glowing review! I am delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great service, i received my vehicle with a quick
turnaround. The service advisor was easy to communicate with.
turnaround. The service advisor was easy to communicate with.
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by mtmi6939
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2024 -
Mark Christopher Auto Center responded
Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Fantastic service and really professional and pleased
with the staff on all there efforts and knowledge
with the staff on all there efforts and knowledge
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by AABKARIAN
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2024 -
Mark Christopher Auto Center responded
Thank you so much for sharing your positive experience with us! I am thrilled to hear that you had a great time at our business. Your kind words mean the world to me, and I can't wait to see you again.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Except for warranty issues, I will not be returning to
this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despit
this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despite having an appointment, I was told it would be 3 hours. They offered no shuttle service so I could return to my office nor to pay for any Uber. It turned out that they took over 4 hours to complete the service. When I inquired why it took so long, I was told they were short on mechanics. Had I known all of this beforehand, I would have made arrangements for a ride. Also, staff wasn't very friendly. I've purchased 3 high-end vehicles from this dealership and expected better service than that. Very dissappointed.
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by TDOMINICK0
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Mark Christopher Auto Center responded
I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
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