Mark Christopher Auto Center

It’s a GM service center, does anyone actually like going lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. More

Great experience! Had my vehicle in and out much quicker then anticipated! Dario was professional and contacted me to provide updates. then anticipated! Dario was professional and contacted me to provide updates. More

Their service department is outstanding. Representatives are friendly and competent. I especially appreciate Matt Torrez and the work of his department. are friendly and competent. I especially appreciate Matt Torrez and the work of his department. More

Wait time is extremely long. Customer service people tell you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my ve you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my vehicle for four days and didn’t have the parts to do the repairs. I had to get upset with Avo.. More

The service department kept me informed on the progress of my truck and got it back on the road fast of my truck and got it back on the road fast More

Wasn't sure what might have been the problem with my 2021 Silverado but the dealership thoroughly researched all possibilities and returned my truck with a clean bill of health. Silverado but the dealership thoroughly researched all possibilities and returned my truck with a clean bill of health. More

Vehicle had to go back a second time to get repaired. Missed diagnosed by tech. Service writer Julie Escobar was professional and kept me informed on the status of vehicle during the time it was there. Missed diagnosed by tech. Service writer Julie Escobar was professional and kept me informed on the status of vehicle during the time it was there. More

Place is clean, the guy that who take care of me was helpful, only thing that it takes a bit longer to get ready my truck. But good in general helpful, only thing that it takes a bit longer to get ready my truck. But good in general More

Service rep Julie Escobar was unprofessional, rude, unhelpful, hard dealing with, Inconsiderate, bothered her when asking questions I didn’t understand. She didn’t have the GM multi-point vehicle inspe unhelpful, hard dealing with, Inconsiderate, bothered her when asking questions I didn’t understand. She didn’t have the GM multi-point vehicle inspection sheet available, I had to ask at 2 other counters for it and I went back to ask her again. Id asked for a call upon vehicle completion as Id left the property; she didn’t call but said she did (I have no Record of her calling cell or Home phones. which is 80-Miles away fm dealership). In 5–3/4 years we’ve always been treated very professionally, this is a first for unprofessionalism. More

Darius waited on me. He’s very professional. Explains everything in detail. Him and his twin brother Nobu are both very professional. They have been sitting together forever. If I go into the service c everything in detail. Him and his twin brother Nobu are both very professional. They have been sitting together forever. If I go into the service center and don’t see them together, I get worried. Just a little joke between us but, if u would like to mention this letter in the morning meeting. That’s ok. Marie Botello Happy Customer More