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Mark Christopher Auto Center

Ontario, CA

4.6
11,588 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,588 reviews

August 16, 2021

Very friendly service, very informative and no pressure during the entire process. Angel Madrigal was the best…very smart and knowledgeable about the vehicle, I highly recommend him More

by JCR_29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Madrigal
Aug 18, 2021 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 15, 2021

Mark Christopher was friendly polite and did all we asked to be done on both of our vehicles , so glad I picked this dealership for everything More

by Bizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 15, 2021

Fleet staff is top notch, friendly, accommodating, and made the process of buying a breeze. They also understand the value of time and didn’t waste any! More

by JESS19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Frank Villalobos
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 15, 2021

I have bought many vehicles over the years and many from Mark Christopher. Jose Gonzalez was the best sales person I have ever had! But because of health issues at this time, my wife and I want to take car More

by jimprichard01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gonzalez , Joe, Mike Cagey, Gerald Waters
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 15, 2021

Everyone was attentive and courteous I was pleased with my service and time was short I had an appointment and it was handled with respect and courtesy. 👍🏾👌🏿 More

by Annm.taylor58
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 18, 2021 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 14, 2021

I was quoted 1.5 hour wait but only waited 30 min. I only had to get wheel locks installed and thought 1.5 hours was absurd. Thanks for quick service. More

by MUNOZGOMEZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 14, 2021

Took 3 trips to get my sunglass compartment fixed. 1. to show up to be told, “sorry need to order parts.” 2. Show up a week later and still no parts. 3. A month later wait almost 3 hours but it got fixed. P More

by viking9343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Peters
Aug 16, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2021

Never called that they couldn’t find car after dropped off. Kept car over a mnth Bad communication No updates had to call to get any info Didnt get rental till the last wk More

by SWHITE_2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Aug 16, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2021

Wonderful employees, courteous, safety conscious and reliable . 2nd visit to this location and could not expect any better. Always kept updated and completely informed of time and cost. Julie Escobar w More

by arizonayumahopi77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 14, 2021 -

arizonayumahopi77 responded

Thank you all for your service

August 14, 2021

Excellent very professional and helpful jackie kept me informed and updated throughout the entire time . I am very happy with the work done . But jackie went the extra mile More

by Mrfl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie was wonderful kept me updated and informed and was very helpful
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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