Mark Christopher Auto Center

$2800 to replace the AC condenser and it lasted three days. No loaner car offered. No shuttle service to work. For the second repair I arrived at 5:07 to pick up my car and they would not acknowledge me days. No loaner car offered. No shuttle service to work. For the second repair I arrived at 5:07 to pick up my car and they would not acknowledge me at the door even though there was no charge. I had to Uber home then Uber back the following morning. They brought my car out and when I started to drive away I noticed the porter had thrown the plastic seat cover and paper floor mat in the back seat. This is not the Mark Christopher I knew years ago. Terrible experience at every level. I will never come back nor will I buy another car from them. More

Brought car in was told there was no rentals so I stayed at dealership. Fours go by told car is ready. Get in and what I brought it in for clearly wasn’t fixed. Waited another 2.5 hrs only to be told they d at dealership. Fours go by told car is ready. Get in and what I brought it in for clearly wasn’t fixed. Waited another 2.5 hrs only to be told they didn’t have the part and wouldn’t be ready til the next day. I don’t know what took 6.5 hrs to realize they didn’t have the part. Then magically after the total mess up they magically had a replacement car More

Disappointed on there service department . Long wait time just waiting in line for them to check your vehicle in and no point of having appointment. Gave me my vehicle with grease stains on the steering whee just waiting in line for them to check your vehicle in and no point of having appointment. Gave me my vehicle with grease stains on the steering wheel and none of the fluids were topped off at all. More

Really don't know how Nobu Domon and his cohorts do it! The service department is extremely busy and yet I was greeted in a friendly, respectful, timely manner. My service request was completed quickly and The service department is extremely busy and yet I was greeted in a friendly, respectful, timely manner. My service request was completed quickly and I was on my way. More

Our service representative Avo was great In getting our car service and running even after a check engine light came on on the way home from picking it up. car service and running even after a check engine light came on on the way home from picking it up. More

Mark Chris Service is excellent. I especially like Ray Peters in service. He provides updates to me all throughout the service process when I have my vehicles in for service. Peters in service. He provides updates to me all throughout the service process when I have my vehicles in for service. More

Poor communication1. This is the second time in a row Poor communication 1. This is the second time in a row I’ve waited over 3 hours for my oil change, and wasn’t notified that it was complete until I Poor communication 1. This is the second time in a row I’ve waited over 3 hours for my oil change, and wasn’t notified that it was complete until I had to ask. 2. Also after my first 3 hour wait, after paying the cashier she notified the team to bring my car, after waiting 25min they forgot, had to re-ask the cashier and waited another 10+ minutes. 3. My coupon wasn’t added to my oil change after scheduling via the MyChevrolet app. Ended up paying an extra $20 (Recommend a text notification when services are complete, also the complimentary car wash seems to be gone as well) Mark Christopher has been the only dealer I’ve taken my Camaro to since purchase, but slowly things have declined in terms of service quality. More

The service department did an outstanding job working on my 2005 H2. Service manager was extremely helpful and gave me an honest estimate. Well Done my 2005 H2. Service manager was extremely helpful and gave me an honest estimate. Well Done More

Ray was awesome and the work was exceptional!Rigo was Ray was awesome and the work was exceptional! Rigo was great as well!! Thank you for your hard work, friendly common and exceptional service. Ray was awesome and the work was exceptional! Rigo was great as well!! Thank you for your hard work, friendly common and exceptional service. You guys are awesome! More

Your service is awesome thanks for fixing my truck Will Your service is awesome thanks for fixing my truck Will be taking my truck for others services Also thanks Julie for your help too Would recomme Your service is awesome thanks for fixing my truck Will be taking my truck for others services Also thanks Julie for your help too Would recommend this place to my family and friends More