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Mark Christopher Auto Center

Ontario, CA

4.7
11,768 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,768 reviews

August 29, 2021

Five stars for Nobu and Mark Chris service! Thank you for the continued service with a smile. Nobu was professional and all friendly from the second I walked In. Thank you! More

by Travis Gasaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 31, 2021 -

Mark Christopher Auto Center responded

Hi Travis, and thanks for the great feedback! We're very happy that Nobu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2021

Anytime my husband, myself or our son need service on our vehicles we trust one dealership, Mark Christopher Ontario. We've been loyal customers because no matter what your team goes above and beyond for us More

by FChip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2021

I made an appointment for service but it didn't seen to matter. Great staff and work, but it took more than 20 minutes to get vehicle back after making payment at the register. More

by bdol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2021

Brought my car from this dealership, which is the reason why i come out of my way to drop my car off for maintance at this location. but will no longer do business with them due to constantly haveing proble More

by braz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Braz. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2021

My Service guy RAY was a great help Excellent and took really good care of me.. He made sure I had a rental and called when my car was ready. More

by kemianderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 30, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2021

This dealership has the best auto service. I bought a car from them 15 years ago and I’m still going back to have my car service here. I also bought a new car not from here but I bring that car to be service More

by DICKMELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Aug 30, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2021

Mark Christopher Cadillac lucky to have such a great Service tech in Ray! Ray has taken care of my Mother's service needs each time and makes another " to do list" item pleasurable! Thank you Ray! More

by teena.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in Service
Aug 30, 2021 -

teena.thomas responded

My only request is during covid please at least wipe interior down

Aug 30, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2021

2nd time i bring my vehicle and this was bad horrible expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to More

by chido1moy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 30, 2021 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

August 28, 2021

Me trataron muy vien en la compra de my corvette c8 todos fueron muy amables lo recomiendo ampliamente el cervicio es muy bueno en el personal de ventas. More

by Victorcortes2366
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Aug 30, 2021 -

Mark Christopher Auto Center responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 28, 2021

Drop off was smooth, everyone was very kind and helpful, and the work was done fairly quickly. I wasn’t able to pick up sane day and they had no problem holding the car overnight. More

by Superbohl032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Aug 30, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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