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Mark Christopher Auto Center

Ontario, CA

4.7
11,768 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,768 reviews

August 23, 2021

My Silverado has only 7500 miles on it when I got warnings of my emissions system needing service and that I only had 160 miles before the engine started to shut down to slower speeds. This was on Th More

by Art Organista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray last name unknown
Aug 25, 2021 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us! I am happy to hear that Ray was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2021

Everyone was really nice. Because of COVID I went to the wrong entrance for service. A really nice employee guided me to the correct entrance. Juan Fletes came out an greeted me an was very nice making the More

by ernestofigueroa30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Aug 25, 2021 -

Mark Christopher Auto Center responded

We really appreciate your feedback, Ernesto. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2021

We went to two other well know dealerships in the IE and none would work with us in our needs. We were about to give up when we decided to go to Mark Christopher best decision we left very happy and with a More

by GTELLEZ20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 22, 2021

Mark Christopher was one of several dealerships recommended to perform the repairs ordered by General Motors. I have be waiting for the work since February, when I received the recall letter. I cho More

by jthiessen48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

Well my wife son and i were all treated with the perfect amount of respect. Jason and emmet were both very professional and had us feeling comfortable. Definitely buy from M.C. again. More

by gilbert59garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 22, 2021

Excellent service! I wouldn’t have my car serviced anywhere else! Juan Is the best . Have always had a good experience at this center with Juan More

by CA2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

My experience with Ozzie in sales was very good . It helps knowing what i want as a customer. Finance was a little tuff but ok. More

by RGJJJJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lee in finance . It was a tuff sell but i passed on the expensive coverage. Too much on extended warranty.
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Aug 24, 2021 -

RGJJJJ responded

Hello Iam still waiting for a copy of my contract. Can one be emailed or mailed to me . Thx u Roy Fuerte

Aug 24, 2021 -

RGJJJJ responded

No problem just received the contract by mail Thx Roy Fuerte

August 22, 2021

Araceli is very nice and helpful .She referd me to Jeff Rizo cool dude who told Ray to take care of me and they did my oil change and tire rotation on my cruze thanks guys. More

by J.BOTTLES72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

Very satisfied good customer service well explained to the customer. We'll recommend to family and friends friendliness cleanliness work well done quality of work More

by JQUEZADA1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person who help me
Aug 24, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2021

No information papers or sticker of service to the next, didn’t tell me about how the car is (condition) I will look for another dealer. More

by GMC OWNER
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 23, 2021 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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