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Mark Christopher Auto Center

Ontario, CA

4.5
10,141 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,141 reviews

September 15, 2020

I picked up the car yesterday and paid 1400 and it’s still making the squeaking noise when the air conditioner is on and still doing it. I called ray and told him and now I have to take the car back . More

by gutierr9L@aol.com
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 16, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 17, 2020 -

gutierr9L@aol.com responded

I will call you tomorrow But this is my sons car and now I have to make time to take it to you and schedule a rental for him to drive as he is a EMT for Brea Lucy Gutierrez

September 15, 2020

Great place to have your chevrolet serviced. The location is clean and freindly. They take care of all your vehicle needs with out any pressure More

by edescutia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Salas, Juan F.
Sep 16, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2020

Good service, good staff. Just didn’t like that I had to return to the dealership on a separate day for a final inspection, running boards, and car mats, when I stated that they can keep the truck until all More

by mherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Sep 16, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 14, 2020

Excellent service. No tricks, very straight forward. J.T, our sales person was very professional and efficient. He answered all of our questions and made our car purchase experience very positive. More

by ELSANTOLEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. T
Sep 16, 2020 -

Mark Christopher Auto Center responded

I am happy to hear your time spent with J.T. was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 13, 2020

Very knowledgeable salesman, Jerry Peña and Greg Hess went above and beyond to get me what I wanted at a great price. Thank you both! More

by IDFPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peña, Greg Hess
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 12, 2020

Purchased my 3rd vehicle with Mark Christopher auto Center. I find my experience with manager Ray KHOURY..was one of The best experience I have had!!! He was very helpful & kind.....he is an excellen More

by linbunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 12, 2020

joe lopez was awesome. he made this transaction as joe lopez was awesome. he made this transaction as smooth as possible! will be returning in the future. great job. keep up the good work More

by LOSTCASH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe lopez
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 12, 2020

I usually deal with Ray. He is always professional, courteous and friendly. I also haven't had a problem yet with any work they've done. More

by NotTheNorm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray from the service department
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

SUV still shaking but Rep says they didn’t feel anything , I don’t believe an adequate test drive was done to determine where the problem exist.. I may have to visit another Dealership to get a second opini More

by jcnancy1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Sep 14, 2020 -

Mark Christopher Auto Center responded

I appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2020

Everyone was so friendly and very accommodating. This was a fourth time buying from Mark Christopher. We are very pleased and highly recommend Mark Christopher! More

by DOMANAUTOBODY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez In sales, Emmett in finance
Sep 14, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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