Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Christopher Auto Center
Ontario, CA
10,692 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,692 reviews
January 03, 2020
Stuck between yes and no...to recommend this service center Long story short, took my truck in at 720 am...I knew it was the radiator that was leaking. But yet nothing was done. Left 2 messages to Juan. No resp Long story short, took my truck in at 720 am...I knew it was the radiator that was leaking. But yet nothing was done. Left 2 messages to Juan. No response till 320 ish. Went to pick up my truck since they didn’t do anything. Was expected to pay $155 for “diagnostics” spoke with Rodney the service manager (awesome service by him) took care of the engine light and did no charge just told me to add water since the radiator was leaking. Sent me on my way. Had another repair shop fix it in 3 hrs. More
by moe
Verified CustomerEmployees Worked With
Jesus (??), Rodney Reid
January 03, 2020
Did not resolve the problem as it occurred Did not resolve my problem with my car when I took it in on a Monday and on a Tuesday night it broke down on me and had to tow it on a Wednesday to t Did not resolve my problem with my car when I took it in on a Monday and on a Tuesday night it broke down on me and had to tow it on a Wednesday to the shop More
by kavila6
Employees Worked With
Ray peters
January 03, 2020
Fantastic Tony and Vince were both great yo work with. Had a very pleasant experience and was treated very nice. I would recommend them to anyone. Tony and Vince were both great yo work with. Had a very pleasant experience and was treated very nice. I would recommend them to anyone. More
by AMSLOVE13
January 02, 2020
Bought my new CTS CADILLAC I came to buy the gray CTS Cadillac but someone sent it to Dutton, that morning, and they knew I was on my way! I still purchased the silver cts. From I came to buy the gray CTS Cadillac but someone sent it to Dutton, that morning, and they knew I was on my way! I still purchased the silver cts. From your business. More
by XXLIFEISGOODXXX
Employees Worked With
Colleen SanFillippo
January 02, 2020
Fast. Organized. They were organized. Helped me right away. Service done in an hour. Estimated time of service was two hours. Everyone was friendly. Took me in right a They were organized. Helped me right away. Service done in an hour. Estimated time of service was two hours. Everyone was friendly. Took me in right away. More
by p.aleman22
Employees Worked With
Juan Fletes
January 02, 2020
3rd car we bought from here , good service, good price, great car, sale men was awesome, friendly, very helpful, purchasing from here was fast and easy. , good service, good price, great car, sale men was awesome, friendly, very helpful, purchasing from here was fast and easy. More
by DIANA.JASSO1981
Employees Worked With
Frankie
January 02, 2020
5 stars Overall very good and quick service at this location. Kat was a huge help explaining to us how to use GM Rewards. Very satisfied with everything. Overall very good and quick service at this location. Kat was a huge help explaining to us how to use GM Rewards. Very satisfied with everything. More
by CKKS88
Employees Worked With
Katherine (service)
January 02, 2020
Best experience ever Best experience with a salesman. The sale was quick and easy. Salesman knew what he was doing and made it easy for me to buy. Best experience with a salesman. The sale was quick and easy. Salesman knew what he was doing and made it easy for me to buy. More
by GAVNC1
Employees Worked With
Gil Gonzalez
January 02, 2020
They should receive 0 stars! Horrible, horrible customer service. I dropped off my car on Friday at 9am, they called at 5:30pm to say they needed to keep the car till Monday. On M Horrible, horrible customer service. I dropped off my car on Friday at 9am, they called at 5:30pm to say they needed to keep the car till Monday. On Monday they called at 4pm to say they hadn’t solved my issues. More
by ella_cali18
Employees Worked With
Erik Silva
January 02, 2020
Miss diagnosis first time they failed to diagnose the first time.. jump to conclusions before Thoroughly checking all possibilities. They fix the Symptom rather the problem th they failed to diagnose the first time.. jump to conclusions before Thoroughly checking all possibilities. They fix the Symptom rather the problem the first time. I should got a discount. More
by Ontarioman53m
Employees Worked With
Don’t see name
