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Mark Christopher Auto Center

Ontario, CA

4.6
10,207 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,207 reviews

October 25, 2019

Oil change When called to say truck was ready, she mentioned it was all done and just getting washed. When arrived, it was not washed as promised More

by jv77jvann
Recommend Dealer
No
Employees Worked With
Other Employees : Rodney Reid, Matt Torres
Oct 28, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 25, 2019

Excellent staff makes car buying easy This is my 4th car I have bought there. The staff is always helpful. No pressure to buy a car. They make the experience pleasant. More

by MELISSA.PEREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Melissa. We are very happy to hear that we could provide you with a fourth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 25, 2019

Battery issue I had a battery issue so the battery was replaced due to it being under warranty. Avo was very nice and explained things clearly and didn’t wait too l More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Great service and took care of my truck needs Because the dealership was very professional and clean and the people were very helpful and courteous I was very satisfied with the overall experience More

by Steelerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Courteous and efficient, easy to work with! Greg and Bryan stayed in great communication with me every step of the sales process. Even the delivery of the vehicle, which was in another state, w More

by Jodine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 25, 2019

Recall Ray was great got it done when promised I was very satified and they did a good job.on my silverado and they washed it to thank you More

by HPETE5880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Devastating,untruthful,promises an hour ago We recently purchased a new 2019 Buick Enclave. A test drive revealed it had an auto stop feature. We told the sales person neither my wi More

by Robert
Recommend Dealer
No
Employees Worked With
Mike Rodriguez
Oct 28, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience with us. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 25, 2019

Share private information with third party Will never use you again since you gave my private information to a third party who is now trying to sell me insurance. I should sue More

by Madashell
Recommend Dealer
No
Employees Worked With
Oct 28, 2019 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 25, 2019

Thank you Excellent! A great team to work with- so happy with my car! It was a great experience- thank you to Mark Christopher for getting me the car I was dyi More

by GIAJUL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Cesar and Christina
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 25, 2019

1st time new car buying. Had Great experience We were not swarmed with sales people the minute we drove on the lot. A salesmen name Fadel came & said: good evening. welcome to Mark Christopher. if More

by markthebear2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadel ( sales ) & I think his name was : Larry ( did all the paperwork & took our $ ), Gerald Waters
Oct 30, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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